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04/06/2017 05/06/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 414*
          USD 261*
          Great Deal
          USD 269*
          USD 414*
          Traveller (1836)
          Pool & Beach (444)
          Room & Suite (435)
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          Overview
          • Excellent63%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
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          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Royal Haciendas All Suites Resort & Spa
          Special Offer: Mother's Day Special 2017
          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,425)
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          1 - 5 of 3,425 reviews

          Reviewed yesterday

          We had a one bedroom room, it was very nice. A large room, very clean,,good view of the ocean. it wasn't very crowded when we were there so never had a problem finding a chair. The beach was very nice, it was nice to be...More

          Review collected in partnership with this hotel
          Thank sherrykainz
          Reviewed 2 days ago via mobile

          Beautiful facilities, wonderful staff, great beach pools and food. Highly recommend a trip here. Poolside drinks and food service. Room service was quick. Meet lots of friendly guests. Many off site activities nearby.More

          Thank pancakes5
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear pancakes5, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We're delighted to see that...More

          Reviewed 4 days ago via mobile

          My husband and I and three teenage daughters (13-16) stayed for a week. Service was outstanding and pools and grounds were wonderful. Good gym. Our villa had ocean view and lots of space (2bedroom). Beautiful views everywhere. Very relaxing. Seaweed on beach, but it was...More

          Thank Bglbff
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Bglbff, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

          Reviewed 4 days ago

          From the minute we arrived the staff was very attentive, and kind. The check in was short and smooth. The food was the best. We ate at all the restaurants and found all to be very good. The rooms nicely decorated, and the beds comfortable....More

          1  Thank ylahey2016
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear ylahey2016, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your recommendation to the TripAdvisor community...More

          Reviewed 4 days ago

          Location and Beach: Hotel Royal Haciendas has a nice location near the ocean. Beach was ok, even though the overall quality of swimming there was rather poor, corals and seaweed made it a very narrow window to walk into the water. Hotel Service: We had...More

          Thank Lenazz
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Lenazz, Thank you for taking the time to review your recent stay with us. We are sorry to learn that your overall perception of the resort and our services didn't live up to your expectations. We appreciate your feedback on the unit and the...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Babysitting
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Tennis Court
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 215 - USD 442 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Playa del Carmen
          • #17 Green Hotel in Playa del Carmen
          • #32 Luxury Hotel in Playa del Carmen
          • #34 Romantic Hotel in Playa del Carmen
          • #34 Spa Hotel in Playa del Carmen
          • #35 On the Beach Hotel in Playa del Carmen
          • Room types
          • Kitchenette ,
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Vacatia, Hotels.com, Cheap Tickets, getaroom.com, Evoline ltd and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • The Royal Haciendas Hotel Playa Del Carmen ,
          • Royal Haciendas Hotel ,
          • Royal Haciendas Playa Del Carmen ,
          • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (1836)
          Pool & Beach (444)
          Room & Suite (435)
          Dining (149)
          Hotel & Grounds (1088)
          Bathroom (18)
          Family and Play Areas (12)
          Business Centre & Event Rooms (1)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          23 May 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Samantha M, Don't hesitate to ask your personal concierge about available tours around the area or at the Thomas More Travel desk, our on-site travel agency. Let me know if you have any further questions. Best... More
          0
          Votes
          LisaBM928
          I see some reviews mentioning a Hibachi night by the pool... a few related questions. Can you confirm it is included in the all inclusive package? Is it done on a certain day of the week and how late in the evening? How do you make reservations? How many people can be seated?
          21 May 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello LisaBM928, As of today, due to high season, Hibachi night is on Mondays, Wednesdays and Fridays. 5:00, 6:30, 8:30 and 9:30 p.m. - It is included for guests with the all-inclusive package, same-day reservations... More
          0
          Votes
          luvnaruba
          I have mobility issues.i can walk but not long distances.is this the hotel for me?is there a lot of walking?will also be exchanging thru interval and they give you a jr.suite lock-off so you can't choose your room close to everything
          18 May 2017|
          Answer Show all 2 answers
          Response from Sandra R | Property representative |
          Hello luvnaruba, There are adequate ramps and elevators in all of the Royal Resorts which make everything accessible. Let me know if you have any further questions. Best Regards.
          0
          Votes
          Room Tips
          "All the rooms were nice"
          Read review
          "Best rooms are on top floors with at least a partial very of the sea."
          Read review
          "Not may electrical plugs, bring extension cords. Very dark in the rooms, except day time."
          Read review
          "All rooms have a beautiful view"
          Read review
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