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02/07/2017 03/07/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 369*
          USD 277*
          SAVE USD 92
          USD 319*
          USD 309*
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
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          Overview
          • Excellent65%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible2%
          Travellers talk about
          “los murales” (250 reviews)
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          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Royal Haciendas All Suites Resort & Spa
          Special Offer: All Inclusive 4th of July
          Hotel deals
          Gran Porto Resort
          9,675 reviews
          #31 of 209 hotels in Playa del Carmen
           
          The Royal Playa del Carmen
          15,712 reviews
          #11 of 209 hotels in Playa del Carmen
           
          Hacienda Tres Rios
          5,188 reviews
          #62 of 209 hotels in Playa del Carmen
           
          Paradisus Playa Del Carmen La Esmeralda
          6,889 reviews
          #34 of 209 hotels in Playa del Carmen
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,483)
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          1 - 5 of 3,483 reviews

          Reviewed yesterday

          I would definitely stay at this resort again. The only reason I didn't rate the service as excellent is because our concierge did not make the promised dinner reservation for our 35th wedding anniversary night. Needless to say we didn't use her any more! Also...More

          Review collected in partnership with this hotel
          Thank P833DTkarenc
          Reviewed 3 days ago

          The staff from the bellman, to maids, to food service personnel all work very hard to make you happy. The enviornment around the pool was fun but relaxing as well. NO ROWDY crazy stuff which makes most of us very happy.More

          Review collected in partnership with this hotel
          Thank LindaSlotlady
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

          Dear LindaSlotlady, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we always achieve this goal with you. Our resorts are built with relaxation in...More

          Reviewed 4 days ago

          The place was beautiful with amazing ilandscape, very clean. Beach was beautiful. Staff as courteous. The pools are huge and very clean. Close to the airport. The foods are okay but few choices. Price was reasonable and affordable

          Review collected in partnership with this hotel
          Thank Orlie F
          Reviewed 4 days ago

          I would come back here again, I highly recommend the all inclusive the buffet and the restaurants all have great food. The rooms are so big and comfy and the staff is very attentive. Make use of the concierge desk they and the Thomas Moore...More

          Review collected in partnership with this hotel
          Thank Steven George D
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

          Dear Steven George D, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to spread out and...More

          Reviewed 4 days ago

          Pleasant stay, but food quality was worst it has been in years. We went into Playa for meals most days. Drinks melt so fast due to heat, so bring a cooler to keep with you at pool or on the beach. This was a trick...More

          Review collected in partnership with this hotel
          Thank kimberlyd816
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 3 days ago

          Dear Kimberly, Thank you for taking time to post about our resort. We truly value all of our guests and are disappointed to hear that our dining options did not live up to your expectations during your recent visit. We always encourage our guests to...More

          Gran Porto Resort
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          6,889 reviews
          #34 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Babysitting
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Tennis Court
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 211 - USD 506 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Playa del Carmen
          • #17 Green Hotel in Playa del Carmen
          • #33 Luxury Hotel in Playa del Carmen
          • #34 Spa Hotel in Playa del Carmen
          • #34 Romantic Hotel in Playa del Carmen
          • #36 On the Beach Hotel in Playa del Carmen
          • Room types
          • Kitchenette ,
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Travelocity, Priceline, Cheap Tickets, Hotwire, Hotels.com, TripOnline SA, Vacatia, Evoline ltd and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • The Royal Haciendas Hotel Playa Del Carmen ,
          • Royal Haciendas Hotel ,
          • Royal Haciendas Playa Del Carmen ,
          • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
          Dining (149)
          Hotel & Grounds (1097)
          Bathroom (18)
          Family and Play Areas (12)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Mary C
          Do they have in-house laundromat in Royal Haciendas, Playa del Carmen?
          20 June 2017|
          Answer Show all 2 answers
          Response from Sandra R | Property representative |
          Hello Mary C, There is a self-service guest laundry at the resort where there are washers and dryers. Best Regards.
          0
          Votes
          Yekaterina G
          Hi! We booked a 1 bedroom all inclusive package and are scheduled to arrive to your resort on Wed. June 21st. We will be celebrating our 15th wedding anniversary and were wondering if its possible to upgrade to a 2 bedroom suite as close to the beach as possible? If yes, how much would it cost? Thanks!
          20 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Yekaterina G, I sent you a private message to provide accurate assistance. Warm Regards.
          0
          Votes
          Rambrozy
          I have read about the biodegradable sunscreen requirements at several of tourist sites. Is this just at these special locations or is it for all of the hotel areas too? What about bug spray? I have read that this is a necessity. What is your opinion?
          15 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Rambrozy, Indeed, we recommend all tourists to wear biodegradable sunscreen, not only in certain places but every time that they're going into the ocean and be in contact with the marine species. Since the resort is... More
          0
          Votes
          Room Tips
          "We stayed in a one room suite. Everything was clean and very nice. We did the all-inclusive option, so the..."
          Read review
          "Wish the pillows had a little more body, Please add king size blanket to Master Bdr. The comforters are to..."
          Read review
          "Try to get a room right on the ocean its tough to get but very worth it."
          Read review
          "We stayed on 4th floor and they were doing construction on roof and it was so loud, especially when we were..."
          Read review
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