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      BlueBay Grand Esmeralda

      9,366 Reviews
      #100 of 209 Hotels in Playa del Carmen
      Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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      Best prices for your stay
      30/07/2017 31/07/2017
      Lock in the lowest price from our partners
      USD 347*USD 464*
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      Expedia.comUSD 448*
      Hotels.comUSD 448*
      Booking.comUSD 464*
      Orbitz.comUSD 448*
      Hotwire.comUSD 448*
      CheapTicketsUSD 448*
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (9,995)
      Full view
      Traveller (9414)
      Pool & Beach (2457)
      Room & Suite (1364)
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      Overview
      4.0
      9,366 reviews
      • Excellent31%
      • Very good38%
      • Average17%
      • Poor8%
      • Terrible6%
      Travellers talk about
      “blue bay” (1,855 reviews)
      “swing bar” (517 reviews)
      “sports bar” (888 reviews)
      Free Internet
      Free Parking
      Breakfast included
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Accessible rooms
      Business Centre
      Dry Cleaning
      Tennis Court
      Shuttle Bus Service
      Babysitting
      Private Balcony
      4.0 Star Hotel
      All hotel details
      Offers from BlueBay Grand Esmeralda
      Offers & Announcements: 15 % discount
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      Rooms
      30 Jul.31 Jul.
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (9,366)
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      6 - 10 of 6,752 reviews

      Reviewed 6 days ago
      Brilliant Holiday

      This holiday was one of our best. PROS: Unbelievably clean. Extremely friendly and chatty staff. Plenty of places to eat other than the buffets - 5/6 different cuisines to choose from. Table service was excellent and also the service received at the pool for drinks...More

      3  Thank g7017
      Reviewed 6 days ago
      Good hotel with some hiccups

      Firstly, when you arrive you are greeted by someone who gives you a bunch of hand outs and tells you that you have an appointment the next morning for a SHORT 90min presentation (since when is 90min short?) and then you are sent to the...More

      1  Thank Paige G
      Response from Frederic C, Gerente at BlueBay Grand EsmeraldaResponded 2 days ago

      Dear Paige, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your great comments and for your preference. We will make sure to share your lovely comments with all our staff and it will be a privilege to...More

      Reviewed 1 week ago
      Overall solid

      11 of us spent 6 days and 5 nights at all-inclusive Bluebay and left with a solid experience. I feel this is a very accurate representation of the resort: Good- Food: Buffets had variety and were rather tasty for buffet-food. Steakhouse and Seafood a la...More

      1  Thank alexgriffith91
      Response from Frederic C, Hotel Manager at BlueBay Grand EsmeraldaResponded 2 days ago

      Dear Alex, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your great comments and for your preference. We will make sure to share your lovely comments with all our staff and it will be a privilege to...More

      Reviewed 1 week ago
      4 Star

      This hotel is lovely but I would say this hotel should be a 4star because the hotel is so big it’s very hard to maintain the high standards. The staff aren’t the nicest or politest and sometimes you can wait forever to get a drink...More

      1  Thank TheFwords
      Response from Frederic C, Gerente at BlueBay Grand EsmeraldaResponded 2 days ago

      Dear Friends, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your great comments and for your preference. We will make sure to share your lovely comments with all our staff and it will be a privilege to...More

      Reviewed 1 week ago via mobile
      Highly Recommend

      This trip to Mexico was my first and most certainly won't be my last. The country is very beautiful and it is clear to see why so many travel there so often. BlueBay Grand Esmeralda exceeded any expectations that I had set. The grounds are...More

      3  Thank aimeedornan
      Response from Frederic C, Hotel Manager at BlueBay Grand EsmeraldaResponded 2 days ago

      Dear Friends, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your great comments and for your preference. We will make sure to share your lovely comments with all our staff and it will be a privilege to...More

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      About
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Beachfront
      • Bar/Lounge
      • Free Parking
      • Spa
      • Breakfast included
      • Free Internet
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Business Centre with Internet Access
      • Children Activities (Kid / Family Friendly)
      • Breakfast included
      • Shuttle Bus Service
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Tennis Court
      Details
      • Price range
      • USD 143 - USD 1,027 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #50 Top resorts Hotel in Playa del Carmen
      • #57 Luxury Hotel in Playa del Carmen
      • #58 Spa Hotel in Playa del Carmen
      • #68 On the Beach Hotel in Playa del Carmen
      • #78 Romantic Hotel in Playa del Carmen
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Smoking rooms available ,
      • Accessible rooms
      • Number of rooms
      • 979
      • Reservation Options
      • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Cheap Tickets, HotelsforEveryone, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen
      • Also Known As
      • Blue Bay Esmeralda ,
      • Bluebay Grand Esmeralda Hotel ,
      • Blue Bay Grand Esmeralda Riviera Maya ,
      • Blue Bay Grand Esmeralda Mayan Riviera ,
      • Grand Esmeralda ,
      • Blue Bay Grand Esmerelda ,
      • Blue Bay Grand Esmeralda Resort ,
      • Blue Bay Grand Esmeralda Beach Resort Spa ,
      • Blue Bay Esmerelda ,
      • BlueBay Grand Esmeralda Playa Del Carmen, Riviera Maya, Mexico
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      Add Photo Photos
      All photos (9,995)
      Full view
      Traveller (9414)
      Pool & Beach (2457)
      Room & Suite (1364)
      Dining (881)
      Hotel & Grounds (4898)
      Bathroom (164)
      Family and Play Areas (86)
      Business Centre & Event Rooms (32)
      Nearby
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      Ask a question
      Questions & Answers
      See all 1,248 questions
      Gregib
      16 July 2017|
      Answer Show all 2 answers
      Response from Dunders86 |
      Yes, free Wifi for 1 device. After that you have to pay for additional devices.
      1
      Vote
      Rai G
      16 July 2017|
      Answer
      Response from jakeshep90 | Reviewed this property |
      I think there's 2 or 3 I can remember there being animal planet and id Chanel that was in English but can't remember any others
      0
      Votes
      suep19702015
      16 July 2017|
      Answer Show all 2 answers
      Response from jakeshep90 | Reviewed this property |
      There's a crystal clear lagon 5 mins up the beach it is crystal clear with a beach and you can swim in it and see the fish swimming around there
      0
      Votes
      Room Tips
      "Anything with working AC"
      Read review
      "Not worth the money"
      Read review
      "Higher floors have more private balconies, staying away from the pools will keep noise down."
      Read review
      "Stayed in building #8, furthest away from the beach, would've preferred closer"
      Read review
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