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Platinum Yucatan Princess All Suites & Spa Resort

5,991 reviews
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Traveller (5601)
Room & Suite (960)
Pool & Beach (789)
Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“rodeo grill”(608 reviews)
“bruschetta”(324 reviews)
“yucatan buffet”(161 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
4.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,991)Write a Review
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1 - 5 of 4,649 reviews
Reviewed yesterday

No shortage of places to swim, lounge relax. Lots and lots of food at each meal. There were gluten free options, but it is wise to seek out the head chef to enquire as to which dishes did not have gluten in them. There were...More

Thank MBTraveler2go
Reviewed yesterday

-Stayed at this resort for the first time, had done the homework as to reading the multiple reviews ( take the good and bad with a grain of salt). -Had an amazing time right from check in to checkout. Every staff member from the front...More

4  Thank jeradcdn
Reviewed yesterday

Beautiful hotel, fantastic food (I'm vegetarian and I was accommodated at EVERY restaurant), spectacular restaurant staff, awesome activity reps -- fantastic sport park, yoga/pilates, pool parties (oh wow, lots of them, and they get messy) .... Such a great hotel. My gf and I are...More

Thank grubberson
Reviewed yesterday

The property was amazing as well as all of the staff that worked there. The only recommendations that I would suggest would be for them to have more pool towels available for the guest. There were a number of times that I would go get...More

Review collected in partnership with this hotel
1  Thank veronicajamaica
Reviewed yesterday via mobile

My partner and I spent an enjoyable week in a junior deluxe swimout suite at this beautiful resort. We loved the smaller size of the property as it never felt crowded or frenzied despite being at capacity. The modern clean design and funky furnishings were...More

3  Thank Hamish_S70
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Beachfront
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
USD 212 - USD 413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Green Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
Room types
Suites
Details
Price range
USD 212 - USD 413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Green Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
Room types
Suites
Add Photo Photos
Traveller (5601)
Room & Suite (960)
Pool & Beach (789)
Dining (638)
Family and Play Areas (59)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Diane R
22 February 2018|
Answer
Response from Kent M |
That’s part of the family club. Any big activities would be at the front of that section. Beyond that it should be quite on that end
0
Votes
Jujja
21 February 2018|
AnswerShow all 2 answers
Response from Kent M |
It is on their website.
0
Votes
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123456569
Room Tips
"All rooms are fairly close to get to things whether its food, activities or the pool."
Read review
"Might be worth the upgrade for the swim out room - a room that doesn't face the party pool would be..."
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"The tile was very slick coming out of the shower so maybe a larger shower mat."
Read review
"Everything was good with the room, housekeeping came at approx the same time everyday and were thorough with..."
Read review
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