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08/10/2017 09/10/2017
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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of USD 87/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 86*
    USD 74*
    SAVE USD 12
    USD 81*
    USD 74*
    Traveller (399)
    Room & Suite (111)
    Dining (27)
    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
    Deals
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 74
      View Deal
    • Check booking site for details
      USD 81
      View Deal
    • Check booking site for details
      USD 74
      View Deal
    View all 26 deals
    Write a Review
    Reviews (853)
    There are newer reviews for Hotel Cielo
    See the most recent reviews
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    451 - 455 of 732 reviews

    Reviewed 23 October 2011

    We had a really nice time. The room was good, not expensive and clean. The staff and owner were welcoming and very helpful.More

    4  Thank Einavllll
    Response from HotelCielo, Owner at Hotel CieloResponded 26 October 2011

    Thank you Einvllll for your review. And thank you for noticing our staff, they are lovely, they have been working diligently to achieve great service & genuinely care about creating a great vacation experience for our guests. We are delighted that you enjoyed your stay...More

    Reviewed 21 October 2011

    From the moment I walked in to Hotel Cielo I knew I had made the right choice. The staff was great, very warm and friendly. The rooms was great and the food amazing. Everyday was better than the last and the only negative I have...More

    4  Thank EddieMD
    Response from HotelCielo, Owner at Hotel CieloResponded 26 October 2011

    EddieMD, thank you for taking the time to write your review. We Love your title & we are very pleased that you enjoyed your stay with us at Hotel Cielo. We really appreciate the recommendation & we hope next you can stay a little longer....More

    Reviewed 20 October 2011

    Loved Hotel Cielo ! Theyhad a promo when I booked online so our fourth night was free and then we had an upgrade on our room when we checked in - we had a balcony and partial view of the beach .The room was clean...More

    4  Thank alexie810
    Response from HotelCielo, Owner at Hotel CieloResponded 26 October 2011

    Thank you alexie810 for your review. It was a pleasure to have met you & I am glad you were able to take advantage of our special promotion, the every fourth night free is one of our hottest specials during low season. Miguel sends his...More

    Reviewed 12 October 2011

    My wife and I wanted a short stay in Playa del Carmen after a week of relaxing on the beaches down the coast in Akumal. We returned to Hotel Cielo for our second stay there in 18 months. We like the small boutique atmosphere of...More

    3  Thank Markp779
    Response from HotelCielo, Owner at Hotel CieloResponded 19 October 2011

    Thank you Markp779 for your review. We really appreciate that you choose to return to Hotel Cielo, it makes us feel good, because its then that we know we are doing something right. The friendly person at reception was either Miguel or Obed, both are...More

    Reviewed 12 October 2011

    What can I say, a great time and vacation to Hotel Cielo. The location and friendly staff are a true pleasure and simply made my stay wonderful. The combination of value and shear beauty of the area combined with the local flavor is not to...More

    3  Thank Larry C
    Response from HotelCielo, Owner at Hotel CieloResponded 13 October 2011

    Thank you Larry C for taking the time to write your review, we really appreciate the kind words. We are very pleased that you had a wonderful experience with us at Hotel Cielo. And you are right.......the local flavor shouldn't be missed, Playa has so...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 72 - USD 328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, HostelWorld, Hotels.com, Orbitz, TripOnline SA, Travelocity, Hotwire, HotelQuickly, Cheap Tickets and Cancelon so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (399)
    Room & Suite (111)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (288)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    .10 km away
     
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    .22 km away
     
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    1,509 reviews
    .25 km away
     
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    369 reviews
    .16 km away
     
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    Ask a question
    Questions & Answers
    Veronika G
    17 August 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hola! There are several parking lot options in surrounding blocks that are safe. They are a very short distance from us.
    0
    Votes
    Michelle B
    31 July 2017|
    AnswerShow all 3 answers
    Response from Vic K | Reviewed this property |
    We had a balcony room but we used their roof top patio to smoke. It was a shaded nice area.
    0
    Votes
    Lisa A
    12 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Room Tips
    "Has no elevator so ask for a lower floor for elderly couple or if you have trouble walking up steps"
    Read review
    "Get a balcony room. The rooms without balconies are smaller but quieter."
    Read review
    "Make sure not to book ground level."
    Read review
    "tell them what you are looking for and they will accommodate the best they can"
    Read review
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