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    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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    07/08/2017 08/08/2017
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    Traveller (6135)
    Pool & Beach (1429)
    Room & Suite (742)
    Hotel Riu Palace Mexico
    5,500 reviews
    #28 of 209 hotels in Playa del Carmen
     
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sports bar” (378 reviews)
    “don manolo” (69 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Riviera Maya
    Special Offer: Your first gift: 500 pts
    Hotel deals
    Hotel Riu Palace Mexico
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    #28 of 209 hotels in Playa del Carmen
     
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    Rooms
    7 Aug.8 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,463)
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    1 - 5 of 4,040 reviews

    Reviewed yesterday via mobile

    A wonderful place to relax and base yourself to enjoy the Yucutan peninsula. The staff throughout every restaurant and bar are attentive , friendly and helpful. Food and drinks are plentiful throughout the Palace Maya and with your all inclusive wristband comes the added bonus...More

    Thank Marcus C
    Reviewed 2 days ago via mobile

    All in all my family had a fantastic stay at this hotel. Pros *excellent service in all restaurants, bars and at the beach. *beautiful hotel, that is kept exceptionally clean. *fantastic beach, we spent most of our time at the beach. There were always loungers...More

    2  Thank WMH27
    Reviewed 2 days ago

    This is such an amazing hotel - I cannot recommend it enough!! From the moment we arrived to the time we left the staff absolutely made our holiday. You get the luxury of being able to go to any of the 5 Riu hotel in...More

    Thank Gregg C
    Reviewed 2 days ago

    We recently stayed at the Riu Palace Riviera Maya for a family vacation. While it is not the best all-inclusive resort we have ever stayed at, we did truly enjoy ourselves. A major reason being, the staff. The resort may have been 4 out of...More

    Thank PittsburghAndi76
    A TripAdvisor Member
    12
    Reviewed 3 days ago via mobile

    First time here. We had a great time! The front desk reps were always helpful. Our room could have been more cooler....and wish the check in time was earlier. (3pm) Ivan, our waiter at Don Manola took great care of us, every day! Jose, our...More

    2  Thank A TripAdvisor Member
    Hotel Riu Palace Mexico
    5,500 reviews
    #28 of 209 hotels in Playa del Carmen
     
    Magic Blue Hotel
    650 reviews
    #54 of 209 hotels in Playa del Carmen
     
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    2,013 reviews
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    4,599 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 277 - USD 606 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Top resorts Hotel in Playa del Carmen
    • #28 Romantic Hotel in Playa del Carmen
    • #29 Family Hotel in Playa del Carmen
    • #29 Spa Hotel in Playa del Carmen
    • #31 Luxury Hotel in Playa del Carmen
    • #31 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, RIU Hotels and Resorts, Orbitz, Travelocity, TravelUp, Cancelon, Hotwire, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Riviera Maya Hotel Playa Del Carmen ,
    • Riu Riviera Maya ,
    • Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (6135)
    Pool & Beach (1429)
    Room & Suite (742)
    Dining (557)
    Hotel & Grounds (3590)
    Family and Play Areas (88)
    Bathroom (39)
    Business Centre & Event Rooms (26)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Robert H
    26 July 2017|
    AnswerShow all 3 answers
    Response from PittsburghAndi76 | Reviewed this property |
    Yes there was an iron and board in the room.
    1
    Vote
    scottrydal
    25 July 2017|
    Answer
    Response from Jo2402 | Reviewed this property |
    Yes 24 hours room service
    0
    Votes
    lindastravels7
    22 July 2017|
    AnswerShow all 2 answers
    Response from julie8lake | Reviewed this property |
    Yes, they can be pretty noisy - that's why we used to go on the beautiful beach. The hotel is brilliant - so are the staff.
    0
    Votes
    Room Tips
    "Courtyard rooms are the best!"
    Read review
    "We love the courtyard views because we can watch the shows at night."
    Read review
    "Leave the expensive watches and large sums of cash at home."
    Read review
    "contact the hotel and just ask, where possible they will help and make your stay unforgettable"
    Read review
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