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04/12/2017 05/12/2017
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    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
    011 61 1800 669 201
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    04/12/2017 05/12/2017
    Traveller (6318)
    Pool & Beach (1490)
    Room & Suite (746)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sports bar” (381 reviews)
    “don manolo” (69 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Riviera Maya
    Special Offer: Your first gift: 500 pts
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    Royal Hideaway Playacar
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    Rooms
    4 Dec.5 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,561)
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    1 - 5 of 4,082 reviews

    Reviewed 3 days ago via mobile

    We actually stayed at the Palace Mexico however this enabled us to use facilities at other rius in Cancun and Playa. As our hotel was only 10 mins away we spent the whole day at the Riviera Maya where there was a beach party with...More

    1  Thank Jamie P
    Reviewed 3 days ago via mobile

    Firstly what an amazing hotel staff and food excellent, hotel rooms are comfortable but I feel bathrooms need an update Ours was average to say the best. Staff were all excellent giving great service and courtesy Food in all restaurants was excellent hard to choose...More

    Thank supmek2014
    Reviewed 3 days ago

    I would like to start this honest review with stating that even with a few minor negatives we will certainly go back. I had read the reviews of smelly rooms and have to admit that when we entered our room I could smell damp/ mould.It...More

    2  Thank lolgal
    Reviewed 1 week ago

    I will start this review with Big, Big, thanks to everyone on this hotel that makes our stay perfect, special Carlos,christian , Ivan at the buffet,very good service from all personal working here at the beach,entertainment,pool,etc was very good, beautiful hotel,walking distance from shoppping center...More

    1  Thank millyTampa
    Reviewed 2 weeks ago

    I transferred over to the RIU Palace Riviera Maya (had a previous travel agent tell me this was a perfect resort) after a horrible experience at the Secrets Capri. The hotel has a beautiful architecture and style. Very pretty. The outside and the inside lobby...More

    3  Thank Lois A
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Riviera MayaResponded 1 week ago

    Dear guest, Thank you for taking the time to give us such honest and detailed feedback. We are glad to read that the food offered at our restaurants was to your satisfaction and that you highlighted the décor of our lobby. Regarding the issues you...More

    Royal Hideaway Playacar
    4,327 reviews
    #37 of 211 hotels in Playa del Carmen
     
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    5,165 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 256 - USD 618 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Top resorts Hotel in Playa del Carmen
    • #28 Romantic Hotel in Playa del Carmen
    • #29 Family Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #32 Luxury Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, RIU Hotels and Resorts, Priceline, Cheap Tickets, BookIt.com, Hotwire, HotelsforEveryone, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Riviera Maya Hotel Playa Del Carmen ,
    • Riu Riviera Maya ,
    • Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
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    Traveller (6318)
    Pool & Beach (1490)
    Room & Suite (746)
    Dining (576)
    Hotel & Grounds (3680)
    Family and Play Areas (96)
    Bathroom (39)
    Business Centre & Event Rooms (27)
    Nearby
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    .40 km away
     
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    Nearby Restaurants
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    Nearby Attractions
    Mexico Waterjets
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    .86 km away
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    .57 km away
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    .93 km away
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    .44 km away
    Ask a question
    Questions & Answers
    Mandi2448
    2 October 2017|
    AnswerShow all 3 answers
    Response from rachel w | Reviewed this property |
    Also yes they are close enough to walk - the furthest one away is prob about 25 mins walk but its a nice walk!
    0
    Votes
    Room Tips
    "the views at the front looking onto the water features are great."
    Read review
    "get rooms near the pool if do you like to sleep early,shows finish at 12:00 and music can be ear from the..."
    Read review
    "rooms with a view of the courtyard are nice."
    Read review
    "Rooms facing the pool area are perfect!"
    Read review
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