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Fairmont Mayakoba

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Traveller (3525)
Room & Suite (897)
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Overview
  • Excellent78%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“el puerto”(187 reviews)
“signature casita”(149 reviews)
“las brisas”(84 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from Fairmont Mayakoba
Offers & Announcements: Luxury Inclusive Package
Offers from Fairmont Mayakoba
Offers & Announcements: Luxury Inclusive Package
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,652)
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Traveller rating
2,596
552
152
86
45
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2,596
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86
45
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All reviewsel puertosignature casitalas brisasdeluxe casitala laguna restaurantwillow stream spapresidents clubbmw bikesgolf cartlobby loungeresort feebanyan treebeach areabeautiful propertymain buildingall inclusive optionbutler service
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831 - 835 of 3,431 reviews
Reviewed 1 April 2017

This was our first time in Mayakoba. We had an amazing time and the Riviera hospitality did not disappoint! We stayed in a beachfront casita on the lagoon (double queen) that was super convenient to the beach pool and La Brisas. However since our kids...More

3  Thank Julie O
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 11 April 2017

Dear JulieOPDX: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that you...More

Reviewed 31 March 2017 via mobile

Such a beautiful resort with 3 pools and restaurants on the property. The rooms are great and the resort is big so you have to take a golf cart or bike to the beach or certain pools. They have an infinity pool overlooking the ocean...More

1  Thank Ashleyyyyyhaha
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 11 April 2017

Dear Ashleyyyyyhaha: Thank you very much for the time invested in making this publication. We appreciate your having stayed with us. Your comments give us complete satisfaction, knowing that we fulfill our mission. We will share your comments with all the staff at this hotel...More

Reviewed 30 March 2017

The Myakoba area of Playa Del Carmen is a secluded enclave of 4 beautiful, high-end hotels along the beach and tucked into the jungle, about 45 minutes south of Cancun, and 15 minutes north of downtown Playa Del Carmen. It is a perfect, extremely safe...More

2  Thank Michael H
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 11 April 2017

Dear Muchael H: At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment. All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us...More

Reviewed 30 March 2017

Good hotel overall in a particularly unique setting incorporating the beach front and jungle lagoon. We stayed in a signature casita room which was spacious, had a comfortable bed and a lovely bathroom. The mini bar is empty and this is sold to you on...More

1  Thank Kate H
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 11 April 2017

Dear Kate H: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that...More

Reviewed 30 March 2017

I stayed here with my kids ages 3 and 5 in March. We had a great trip! Here's a summary of the pros and cons of our experience: Pros: - We loved our spacious casita. It felt very private and secluded and was a comforting...More

2  Thank Code1182
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 11 April 2017

Dear Code1182: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 243 - USD 743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 243 - USD 743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3525)
Room & Suite (897)
Pool & Beach (750)
Dining (348)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jessica R
22 April 2018|
Answer
Response from Melissa H | Reviewed this property |
Yes, but there are plenty of golf cart rides and also you can ride a bike anywhere in the resort.
0
Votes
deex
19 April 2018|
Answer
Response from Isamu T | Property representative |
Dear deex, The appetite for luxury includes any coffees only at the restaurants, our Deli Cafe Maya is not included. If you need any other information please let us know. Regards,
0
Votes
Yvonne_zheng
6 April 2018|
Answer
Response from Isamu T | Property representative |
Dear Yvonne, You can visit the restaurants as many times you want during your stay. There is only a few menu items and beverages limited into the package.
0
Votes
Room Tips
"The 800 series rooms are just steps to the beach. Sliding glass doors face a waterway."
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"Beach Area Casita Suites- great as they are close to the beach but still have privacy nestled in the jungle."
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"Opt for rooms in the 500's, 600's and 700's (or if you want, the ones closest to the beach!)"
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"Our room was close to the spa and main golf cart station. We really liked the location as everything felt..."
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