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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-999-4008
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    28/01/2018 29/01/2018
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     90 people are viewing this hotel
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    USD 576*
    USD 556*
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    Traveller (3296)
    Room & Suite (807)
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (325 reviews)
    “el puerto” (177 reviews)
    “las brisas” (78 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
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    Rooms
    28 Jan.29 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,375)
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    811 - 815 of 3,213 reviews

    Reviewed 29 December 2016

    Great vaca at the Fairmont. Friendly, helpful staff. Clean upscale room. Loved permanent palapas on beach. Made good use of Ultimate dining option. Breakfast very good at Las Lagunas- lunch/dinner had very good guacamole and chicken mole and terrific tequila selection. Also very good Las...More

    Thank drivinggirl
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 6 January 2017

    Dear drivinggirl: First of all, we would like to thank you not only for choosing Fairmont Mayakoba as the host of your recent vacation but also for taking the time to share your feedback with us! We are delighted to know you enjoyed La Laguna...More

    Reviewed 29 December 2016

    We stay at Fairmont hotels if we can help it, and this really met all expectations and beyond. It is large, yet intimate when you need it to be. I will preface this by stating that we have two kids under three because this is...More

    4  Thank SheikhaNadia
    Response from Jorge C, Director of Food and Beverage at Fairmont MayakobaResponded 31 December 2016

    Dear SheikhaNadia, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great...More

    Reviewed 29 December 2016 via mobile

    I'm not the type of person who usually writes reviews but after staying at the Fairmont Mayacoba I was compelled to write about our wonderful experience. The hotel is set in a beautiful location on a natural river with all 5star* amenities, but the factor...More

    1  Thank em7kathryn
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 6 January 2017

    Dear em7kathryn: We truly appreciate the time you invested in sharing such an amazing review with us! Its truly rewarding to know you had such a memorable experience at Fairmont Mayakoba and that you felt welcome and pampered at all times. We have shared all...More

    Reviewed 28 December 2016

    I just came back from the most wonderful trip at the Fairmont Mayakoba. We had a beach casita room, the room was beautiful, steps away from the beach - perfect location! Getting around the hotel was super easy with a golf cart picking us up...More

    Thank sarasays2
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 6 January 2017

    Dear sarasays2: Our main goal is to offer our guests the highest level of service and satisfaction; therefore we are very pleased to hear your stay with us was truly memorable and that you enjoyed our accommodations, food experiences, transportation services and service in general....More

    Reviewed 28 December 2016

    My best friend and I spent one week at the Fairmont Mayakoba, just for some time away in the middle of winter. This resort not only met all our expectations but exceeded them. The weather was in the mid-80s our entire stay, and our room...More

    3  Thank shirinjam
    Response from Jorge C, Director of Food & Beverage at Fairmont MayakobaResponded 31 December 2016

    Dear Shirinjam, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 252 - USD 845 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #6 Spa Hotel in Playa del Carmen
    • #9 On the Beach Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Fairmont Hotels, HotelPower, Hotels.com, Orbitz, Hotwire, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (3296)
    Room & Suite (807)
    Pool & Beach (725)
    Dining (336)
    Hotel & Grounds (2112)
    Bathroom (83)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    cshansen
    10 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear cshasen, Thanks you for your message. In regular reservations your card is only for guarantee subject to our policy cancelations. Some offers request a 1 night non refundable deposit that is charged 24 hours after... More
    0
    Votes
    mel12018
    4 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    mel12018
    4 January 2018|
    AnswerShow all 2 answers
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    Room Tips
    "A lagoon room close to the spa and bicycle pick-up hub."
    Read review
    "The garden casita room was extra quiet and secluded."
    Read review
    "away from the internal streets where the shuttle passes"
    Read review
    "The 900/800 level rooms are closest to beach and range to 100 being further to lobby"
    Read review
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