We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Fairmont Mayakoba
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,482 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,597: English reviews
Start your review of Fairmont Mayakoba
 Click to rate
Reviewed yesterday NEWvia mobile

Absolutely stunning resort!! We experienced the best of the best service from each and every person working at The Fairmont! From the moment we entered the beautiful lobby, to our gorgeous deluxe casita... it was a memorable experience! A huge special thanks to Chef Eric for making this trip extra special. His amazing hospitality was exceptional, tending to all of...

 Report
Helpful?
Thank Jesal M
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Our family visited for 6 nights in February to celebrate our fathers' 70th birthday, 9 of us in total and it was an amazing stay for all. The colleagues at the resort were wonderful, the guest rooms spacious and well appointed, and the resort itself was lovely and never felt overcrowded despite it being 100% occupied. Special thanks to Hugo...

 Report
Helpful?
3Thank Schlemmermaier
About Hotel's Favourite Review
Jorge C, Director of Food and Beverage at Fairmont Mayakoba, responded to this review

Dear Schlemmermaier, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great culinary offerings we offer to our guests. Raúl Castro, Chef Eric de Maeyer and Hugo...

Washington DC, District of Columbia
Reviewed 2 days ago NEW

Full disclosure, my wife and I got married at the Fairmont Mayakoba one year ago, and that experience was amazing, from the service to the food. All of our guests were impressed with the quality of the Fairmont. This resort has a very special place in our hearts. My wife and I just got back from visiting the Fairmont one...

 Report
Helpful?
1Thank JayhawkDC
london
Reviewed 2 days ago NEW

We have resided at Fairmont properties worldwide and the excellent experiences we have had were behind our choice here. Due to special dietary requirements (Gluten Free, Dairy Free, No potatoes, Rice, Sugar, Raw fruit and Veg, limited spices), I e-mailed the hotel to let them know of intolerances/ substitutes and was surprised when my e-mail was promptly replied to by...

 Report
Helpful?
2Thank rajeev a
Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

Sort of odd jungle feeling resort. Almost all rooms do not have a view of the ocean or a pool - sort of jungle swamp backdrop. Need to take a golf cart to the beach where there is one medium sized pool which gets very crowded. Large main pool has no view of the ocean. Food was very average at...

 Report
Helpful?
1Thank sbmac100
Lucerne, Switzerland
Reviewed 3 days ago NEW

Thank you Fairmont Mayakoba Team for another unforgettable escape at your beautiful beachfront property! Returning for my 6th stay I was thrilled to see the complete revamping of all the Restaurants on property thanks to Executive Chef Eric de Maeyer and his Team! I continue to travel from Switzerland to vacation at Fairmont Mayakoba because of the one-of-a-kind Beachfront accommodations...

 Report
Helpful?
1Thank BambinaRosa
Ocean City, Maryland
Reviewed 4 days ago NEW

For two hard-working people who needed a fabulous get away, this resort was so great. We just returned today - had to rave about this place! The resort is located on the beautiful beach and a jungle lagoon and provides superb service, lovely rooms, fabulous sports, SERVICE, food, and the spa was heaven.... wow. we were there as a couple...

 Report
Helpful?
3Thank designrn1
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear designm1: Thank you very much for the time invested in making this publication. We appreciate your having stayed with us. Your comments give us complete satisfaction, knowing that we fulfill our mission. We will share your comments with all the staff at this hotel so that they also can feel that the great work we do every day generates...

Reviewed 4 days ago NEWvia mobile

Luncheon and dinner at Las Brisas was just delightful. The food was first rate , an excellent wine list and really great service. Grilled seafood and Mayakoba ceviche it's out of this world We cannot wait to dine back to this wonderful place

 Report
Helpful?
1Thank Fariz T
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear Fariz T: Thank you for choosing Fairmont Mayakoba for your most recent trip to the Riviera Maya. It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested in writing this comment, as we faithfully believe that it is through the perception of our guests that we can...

Detroit, Michigan
Reviewed 5 days ago NEW

This is beautiful hotel to reconnect with friends, relax, eat great food and enjoy spectacular beach front accommodations and amenities. We stayed in Casita 907 and our butlers Alberto & David took amazing care of us. They were always available and proactively ensured we had everything we needed. Exec Chef Eric de Maeyer went out of his way to provide...

 Report
Helpful?
1Thank Christine-5Star2017
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear Christine-5Star2017: At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment. All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us could be within reach of what you would have hoped for our services. We thank you...

Yorba Linda, California
Reviewed 6 days ago NEW

We really enjoyed our stay at the Mayakoba.We started our stay in a casita room the had a balcony over the lagoon.The room was really nice and I got an amazing deal from the net.This room goes for 5 hundred a night I found a deal for 5 nights for 260 a night including a buffet breakfast.The food at all...

 Report
Helpful?
2Thank sukisue2015
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear sukisue2015: Thank you for choosing Fairmont Mayakoba for your most recent trip to the Riviera Maya. It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested in writing this comment, as we faithfully believe that it is through the perception of our guests that we can improve...

3,244 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2588)
Viewed
View from Room (81)
Viewed
Pool/Beach Area (452)
Viewed
Room/Suite (235)
Viewed
Dining (186)
Viewed
Hotel & Grounds (451)
Viewed
Family/Play Areas (24)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (70)
Viewed
0:48
Videos (4)
Viewed
Other (1081)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (597)
Viewed
Adults Only Infinity Pool (24)
Viewed
Amenities (55)
Viewed
Beach Area Casita (56)
Viewed
Beach Area Casita Suite (85)
Viewed
Beach Pool (7)
Viewed
Deluxe Casita Room (49)
Viewed
Fairmont View Room (43)
Viewed
La Isla Pool (15)
Viewed
Ocean Front Casita (43)
Viewed
Ocean Front Casita Suite (70)
Viewed
Dining (43)
Viewed
Second Pool (12)
Viewed
Signature Casita Suite (60)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (14)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (3)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.1 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 212 in Playa del Carmen
1,896 reviews
7.1 km away
Mahekal Beach Resort
Mahekal Beach Resort
#26 of 212 in Playa del Carmen
2,461 reviews
1.1 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 212 in Playa del Carmen
1,579 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,844 reviews
7.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#12 of 212 in Playa del Carmen
15,190 reviews
5.3 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#32 of 212 in Playa del Carmen
6,491 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $312 - $1,052 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Fairmont Hotels, Agoda, HotelsClick, Jetsetter and Reservation Counter so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#7 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
179 questions
Ask a question
3 months ago

See all questions (179)

Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront is the best!”
  • Looking out from the deck of our Beachfront Casita
 of 5 bubbles BambinaRosa, 26 Mar 2017 | Read review
“Beachfront rooms are superbe”
 of 5 bubbles Christine-5Star2017, 24 Mar 2017 | Read review
“Canal rooms are cool, but may have an odor from the water so watch out.”
 of 5 bubbles 132deef, 23 Mar 2017 | Read review
“Make sure to stay in a lagoon room or a beach front room.”
 of 5 bubbles 161jjr, 21 Mar 2017 | Read review
“Rooms are small. A family of 4 in the signature casita is not easy. Opt for one with a sitting room.”
 of 5 bubbles DiscerningFunFamily, 21 Mar 2017 | Read review
5 of 5