This hotel is literally the best hotel ever we went to this hotel and there are multiple pools like 5 of them one has a 💦 slide one has drink bar in it all we even wanted to do was stay there and also if...More
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A five star property without the pretense. This breathtaking resort combines jungle, mangroves, waterways, and sand dunes. Moving around the property is easy whether by foot, BMW bicycle, or electric cart. There is a cenote near the front of the development, and the staff also...More
Dear Andrea R: Thank you very much for staying with us at Fairmont Mayakoba. We are very pleased to know that our services and facilities could exceed your expectations, these are very gratifying news for all this great team. Our great commitment is to provide...More
Where can I start? We were treated very nicely soon after we arrived. Check in was very easy. We traveled with our 4 and 5 yr old boys, and they gave them a little welcome package to the kids club which included a cookie. Anali...More
Sep is the low season so my wife and I really enjoyed the "private" pool. staffs are flawless - the best hotel people i have ever met. Beach is calm and clean. location not perfect, no choice other than hotel food. Hotel food is OK....More
Went with four adults and four small children to Fairmont Mayakoba. From the curbside greeting to our departure staff was attentive and responsive to our needs and any requests that were made. The grounds were well maintained and housekeeping and turndown service was excellent. The...More
"Upper floor in the standard rooms. Or the more expensive casitas on the beach which have their own pools."