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Hotel Casa de las Flores Playa del Carmen

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Hotel Casa de las Flores Playa del Carmen
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333 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Casa de las Flores Playa del Carmen
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Showing 106: English reviews
fort lauderdale, Fl
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 May 2016 via mobile

OK maybe not romantic because I Came myself but you don,t have to. I don't like all-inclusive resorts that seem all the same. If you're looking for a colorful charming relaxing boutique hotel that feels like you're in Mexico, this is your place. As an artist I feel so at home here with the multicolored artistic walls that surround the... More 

Helpful?
1 Thank dgoldyn
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear dgoldyn Thank you very much for your visit and such a nice review. What a honor to have an artist with us :D thank you so much for giving us the opportunity to host you. Please come back soon. Contact us direct, we can offer you a very good deal for a PREMIUM room again. Thank you for being... More 

Toronto, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 May 2016

Stayed here in mid-April for one week....sooo nice! Very quiet, 2 stories, wrapped around a garden, lovely hotel. Great mural of Frida Khalo overlooking the pool. Staff super - front desk (David and Berenice) very friendly & accommodating - chatting to them was a nice part of every day. A lovely pool and sunny breakfast spot with good, basic, continental... More 

Helpful?
1 Thank sknappy
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Sknappy Thank you very ,uch for yout recent visit. I really hope you enjoyed the free upgrade from standard to a Premium room that we were able to give because of our availability :) Thank you very very much for mentioning every single detail of this humble hotel, i am sure it will help a lot to other travelers... More 

Moscow, Russia
Level Contributor
7 reviews
Reviewed 26 April 2016

I was traveling with my daughter and granddaughter. The hotel was chosen by my daughter who wanted a small hotel in town, rather than on the beach. It was a good decision. The hotel has a small parking lot, like for four or five cars. There were few guests with cars so we were able to park every day. The... More 

Helpful?
Thank newsbee
Alberto P, Director General at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Newsbee Thank you so much for your preference. Please thank your daughter for giving us the opportunity to host you. We really appreciate your review, it stand out the hotel and service very nice :) Please come back soon More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 April 2016 via mobile

...located in "locals" neighborhood. All price ranges of restaurants and stores are nearby...everything from street tacos stands to really nice restaurants...Walmart and high-end stores are also within walking distance. Rooms bathrooms were super clean and serviced daily. The staff are very eager to accommodate and extremely helpful. Ten minute walk to the beach.

Helpful?
Thank taiwangoodie
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Taiwangoodie Thank you sooooo much. For everything, I saw you everyday in the hotel and I know you were happy :) thank you for your review, for detailing every single benefit of this humble hotel. On behalf of all the staff i want to ask you to come back as soon as you can, contact us direct so we... More 

Green Cove Springs, Florida
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 31 March 2016

I really enjoyed this independent hotel, on a number of levels. My room was cute as a button and very clean. The pool was wonderful. The wifi was fast and reliable. And the manager, Arturo, never failed to greet me with a smile and a bit of conversation each morning and evening when I returned. The location, on Avenida 20,... More 

Helpful?
Thank baweibel
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear baweibel Thank you so much for your kind preference and very nice review, i am sure it will help a lot to other visitors. Please come back soon and contact us direct to get a special deal. Best regards More 

Nelson, Canada
1 review
Reviewed 11 March 2016 via mobile

If you want to avoid the all inclusive trap and experience Mexico more independently then this is the hotel for you. We stayed for 10 days with another family and while the accommodation was not extremely luxurious it was comfortable and charming. The staff are helpful but do not hassle you to go on the over priced tourist trips but... More 

Helpful?
Thank beckaboomoo
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear beckaboomoo How are you guys? Did you make it on time to the airport? :D Thank you very much for your beautiful review. It so nice of you to detail every single virtue of this humble little mexican hotel :) I really hope you come back soon, you are so nice, all of you I am glad you enjoyed... More 

Chelsea, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 March 2016

We just returned from a 12 day stay at the Casa. This was our 4th time there. The staff are all very friendly and smiley. The pool is great, my children love swimming in it. The garden is beautiful and quiet, and waking up to the birds chirping is lovely! Thank you for another great stay!

Helpful?
1 Thank 375sarah39
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear 375sarah39 Thank you very much for your visit!!! I perfectly know who are you :) and I feel so pleased to read your review. My people work very hard everyday so you and your family spend the best vacations ever, i hope we made it! Thank, thank you so much, please come back soon, you have my email address... More 

Vantaa, Finland
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 February 2016

Just stayed 2 weeks in this hotel. Location is great, reception staff friendly and wifi worked ok most of the time. But there were lot of not so nice issues.. The bed is definitely the worst I've ever had to sleep in. The furniture was partly broken, fridge was rusty, towels had staines and/or holes in them, terrible sewage smell... More 

Helpful?
Thank KatMar78
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear KatMar78 Thank you very much for your visit and review. I remember you since you contacted me back in November to ask about breakfast (which you didn't have it included but I offered it you for free) and transportation, information that i gave you right away. I sincerely apologize about the furniture in the room, towels, darkness, even for... More 

Western Norway, Norway
Level Contributor
4 reviews
Reviewed 12 February 2016

Greetings from Norway! We stayed at Casa De Las Flores for 2 weeks during our winter vacation. We were looking for a place close to the beach and 5th Avenue, but not too close, and ended up with this hotel, which was 3-4 blocks away. When we arrived we met a happy face in the reception, which showed us the... More 

Helpful?
Thank HWelde
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear HWelde Thank you very much for your visit. I am so sad to know that our PLUS CONTINENTAL BREAKFAST(that is for free and includes much more than the regular continental breakfast, as you mentioned before), was "Extremely Simple", I really am, it seems like sometimes enough is not enough. I sincerely apologize about the staff, we are definitely going... More 

Seattle, Washington
2 reviews
Reviewed 11 February 2016 via mobile

Hello from Seattle! We stayed at Casa de las Flores for our winter holiday. We weren't interested in staying at a monolithic, all inclusive resort. We wanted something charming with a family feel and Casa des las Flores delivered. We were just Blocks away from the beach and 5th st (pedestrian street, popular for restaurants and shopping), but far enough... More 

Helpful?
Thank Monique W
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Monique W Thank you very much for your visit. I am happy to know your husband enjoyed this humble hotel in the heart of Playa del Carmen. I really hope you come back soon. Bere is great, isn't she? As soon as she gets famous I ill get us tickets for her concerts. Right? Thank you for your review... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
Our hotel is a new concept in Playa del Carmen accomodation. With colonial architecture reminiscent of the Yucatan Peninsula's historic haciendas, this charming family run hotel has a calm and relaxing atmophere where you can feel the unique communion of the past and the present. We have 29 lovely rooms around a beautifull garden and swimmong pool. We are located just 4 blocks from the beaches and just 3 blocks from the 5th Avenue, the main touristic street. Come and join us! "Close enough of the 5th Avenue to be part of the night life and far enough to sleep and rest comfortable in the intimacy of your room" ... more   less 

Additional Information about Hotel Casa de las Flores Playa del Carmen

Address: 20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $93 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Flores Playa del Carmen 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de las Flores Playa del Carmen staff and other travellers.
5 questions
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Questions? Get answers from Hotel Casa de las Flores Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I gotta keep this a secret”
 of 5 bubbles bonniep498, 2 Jun 2016 | Read review
“The rooms near the back were very quite”
 of 5 bubbles jenavive73, 23 May 2016 | Read review
“I had room 19 - at the end of the second floor. Also had a small table & chairs outside the room for relaxing out of the room.”
 of 5 bubbles sknappy, 30 Apr 2016 | Read review
“Ask for a room with windows not looking on the street.”
 of 5 bubbles newsbee, 25 Apr 2016 | Read review
“Ask for first floor rooms near the back looked like they would be really nice with there own patios, and in the shade.”
 of 5 bubbles stevesA7436OD, 25 Nov 2015 | Read review
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