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Acanto Condo Hotel & Vacation Rentals

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Acanto Condo Hotel & Vacation Rentals
Acanto Condo Hotel & Vacation Rentals
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815 Reviews from our TripAdvisor Community

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There are newer reviews for Acanto Condo Hotel & Vacation Rentals
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Showing 745: English reviews
Austin, Texas
Reviewed 16 July 2015

First off, Italia is wonderful! She is very kind and greeted us with a smile every time. All of the staff was very friendly. We stayed in Villa 1a which was the perfect size for my husband and I. The kitchen was very clean and stocked with all of the utensils and appliances we needed. The bed was comfortable, and...

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Helpful?
1Thank Laura H
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

Thank you so much for you feedback!! we hope this was not the last time you visit our beautiful hotel. I am sure you will enjoy all the new decorations and remodeling we have done to the hotel since you've been gone. It is great to hear that you left completely happy and satisfied from here, always hoping to hear...

San Diego, California
Reviewed 16 July 2015

These are essentially condos which is super awesome..we each had our own room and bathroom and full stocked kitchen was convenient..The staff were all very helpful..I would def stay there again! They even had free calls to the US from the phones in the room..wow!

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Helpful?
1Thank Gina B
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

HOLA!! Its great to hear what a great experience you had at our hotel. We look forward to have you visit us again. Next time you come to playa please ask about the new attractions and the new places we have for our guests to visit. I am sure your visit will be amazing once again in the company of...

New York City, New York
Reviewed 9 July 2015

I recently stayed at Acanto with a few friends for a week and have to say that I was blown away by how comfortable we were in the building for the entirety of our stay. The service was excellent, brought you anything you needed with just a phone call and provided great amenities. After having a bad experience in other...

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Helpful?
1Thank Matthew Y
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

HOLA! Thank you very much for your comments. We appreciate the time spent to let everyone know what a great experience you had with us. We want to let you know that we are always working hard to make every guest´s experience unique and as comfortable as it can be. I hope you can come back and visit us soon...

Princeton, New Jersey
Reviewed 2 July 2015

We stayed at Acanto for 6 nights and enjoyed every minute of it.Italia and the rest of the staff were extremely helpful and accommodating. Their excellent service enhanced our experience overall and truly made it a trip to remember. The rooms were spacious, comfortable, beautifully decorated and included a full kitchen with modern appliances. The location of this hotel is...

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Helpful?
3Thank Michael R
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

HI!! It was a pleasure having you at our hotel!! We very much hope you will come back soon to enjoy another relaxing vacation. with many more things to come, you will be surprised on your next trip as we are implementing new things to the experience for our guests. Have a great day and see you soon!! Best regards,...

Newport News, Virginia
Reviewed 2 July 2015

From the moment I walked in the entrance, I was in awe of the beautiful layout of Acanto. From its very friendly staff to the peaceful atmosphere throughout the hotel, my husband and I were beyond pleased, especially for our honeymoon. We would LOVE to come back and here and stay again.

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Helpful?
2Thank Amanda H
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

Thank you so much! We appreciate every single comment our guests leave us, and its always an honor to have nice people like you stay with us. We are very glad to hear what a wonderful time you had and hope very much that you can come back and visit us again soon. It means a lot to us being...

washington, dc
Reviewed 29 June 2015

Well, I believe in giving credit where its due! Although I didn't have the pleasure of staying at this hotel, I did correspond with several members of their staff, and it was so refreshing to encounter this level of customer service! the only reason I didn't stay was because, I ended up going with a house rental, but I just...

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Helpful?
3Thank rebekah1975
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

Thank you very much for your comments! We thrive to make every single one of our guests´ experience a unique one. It is a shame we were not able to host this time around. We hope you can come and visit us next time so you can take a little bit of our hotel staff´s heart with you, since they...

Reviewed 27 June 2015 via mobile

Acanto made our week long trip to playa del Carmen that much more enjoyable. The staff in the hotel was extremely accommodative and a lot of the restaurants and bars in the area all provide discounts to guests of the hotel through their loyalty program. The room was always made up for when we would return from the beach that...

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Helpful?
4Thank Bkeefe2143
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

Awesome! We are honored to hear what a great time you had at our hotel and we appreciate your positive feedback. We wouldnt be able to make all this possible if it wasn´t for you (our guests), we thrive to make all of our guests´stay one of a kind! You are welcome anytime you want to come back and visit...

San Diego, California
Reviewed 23 June 2015 via mobile

It's a really nice small hotel. If you are looking for a comfortable experience it's the place to be. Really nice staff always willing to help. It's close to the beach about two blocks. Everything is in walking distance restaurants, clubs and malls. Would definitely come back.

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2Thank aracelic5
AndreeezS, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

Great experience! Thank you very much for your comments and it will be our pleasure to have you at our hotel anytime! maybe next you want to come back it will be with all of your family. Best regards, From all of our team

Reviewed 11 June 2015 via mobile

Oh how wonderful it was to go back! My wife and I stayed at Acanto for our honeymoon three years ago and it was amazing. We got a great opportunity to go back and were blown away. As always, the hotel is located close to fifth and the beach, but off the hustle and bustle so it stays quiet. We...

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Helpful?
3Thank chriskay209
Matthew S, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

HOLA! It was a pleasure having you again for your anniversary. We hope to be able to have you for many more special occasions to come. In behalf of Mr. Matt and the entire team, thank you for choosing us and we will be waiting for you with open arms and live another amazing experience. Have a blessed day! Acanto...

Gurnee, Illinois
Reviewed 10 June 2015

What an amazing trip! Perfect and in the heart of the city with easy access to beaches. Italia was amazing and helped us recommend great vegetarian restaurants. There were three within easy walking distance and the food was amazing! Italia also helped us book our beach clubs and the two we went to were excellent. Hotel is very clean and...

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1Thank Juschillin92
Matthew S, Public Relations Manager at Acanto Condo Hotel & Vacation Rentals, responded to this review

We are honored! Thank you very much for your review, It´s always great to hear what an amazing time people have at our hotel. There´s many more things to await for in the upcoming months, we will be more than glad to host you again so you can experiece all the new changes and visit other great restaurants that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The best Condo Hotel and Vacation Rental Accommodation in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more   less 

Additional Information about Acanto Condo Hotel & Vacation Rentals

Address: 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $224 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Condo Hotel & Vacation Rentals 4*
Number of rooms: 21
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Also Known As:
Acanto Boutique Hotel
Hotel Acanto Boutique
Acanto Condo Hotel & Vacation Rentals Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#14 Spa Hotel in Playa del Carmen
#14 Luxury Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#30 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Condo Hotel & Vacation Rentals staff and other travellers.
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Gibsonia, Pennsylvania
Underwood, North Dakota, United States
over a year ago
Ontario, California

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Questions? Get answers from Acanto Condo Hotel & Vacation Rentals staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a 1 bedroom suite or larger.”
 of 5 bubbles him3, 22 Mar 2017 | Read review
“the balconies are small, but ground floor has big patio”
  • pano of the living room and kitchen
  • view from the entrance of our room and the private patio
 of 5 bubbles 315sepps, 1 Mar 2017 | Read review
“Higher floors may be less noisy.”
 of 5 bubbles ruthh130, 7 Feb 2017 | Read review
“Use the bbq's on the roof you will love it.”
 of 5 bubbles bburl3369, 6 Feb 2017 | Read review
“The better condos are on the roof top but not sure of the prices.”
 of 5 bubbles bmactavish, 28 Jan 2017 | Read review
5 of 5