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Acanto Hotel & Condominiums

TravelocityUSD 134*
View Deal
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 156*
USD 134*
USD 156*
USD 134*
USD 156*
USD 135*
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Acanto Hotel & Condominiums
Acanto Hotel & Condominiums
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830 Reviews from our TripAdvisor Community

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There are newer reviews for Acanto Hotel & Condominiums
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Showing 760: English reviews
Reviewed 10 April 2017 via mobile

Pros This a clean condominium hotel. The pool is small but nice for kids. There is a security guard at night with two girls working the desks till 9pm. Our room was great. It was a two bedroom, full kitchen with two bathrooms. There was a place for a washer and dryer but there was none in our room. We...

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Helpful?
2Thank MomFromOrondo
San Francisco, California, United States
Reviewed 10 April 2017

This was our second stay at Acanto and we will definitely be back. It is a hidden gem in Playa del Carmen where you have a kitchen, beautiful space, a quiet courtyard pool, and service from a staff that makes you feel like you're staying with family. Our condo was right above fifth and sixteenth street - eating breakfast on...

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Helpful?
1Thank Jeremy260
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Jeremy, Thank you for 5 star review. It was a pleasure having you and your family back again! We are really happy that you felt that way as we always want to make sure that all of our guests feel like home and help them in anyway we can. Hopefully you can come back soon and spend more vacations...

Reviewed 4 April 2017 via mobile

The hotel was was beautiful,the room and beds were very spacious and comfortable. The location was ideally situated incredibly close to both the beach and 5th Ave. yet was still quiet and comforting. The staff was more than helpful in all respects and the price was quite reasonable. Highly recommended!

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Helpful?
Thank StevveKing
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Stevve, We are glad that you enjoyed our facilities and your stay with us. Hopefully you can come back! Regards.

Pembroke Pines, Florida
Reviewed 1 April 2017

When I say hidden gem it's exactly what I mean because not even the locals don't know this place. Well all I can say is that the service at this place is very good. The 2 young ladies who work at the reception are very knowledgeable with everything going around. The young lady in the morning saved me about $50...

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Helpful?
Thank jetster7
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi! Thank you so much for your comments! We are glad to know that you enjoyed your stay at Acanto and you found our staff very helpful as it is a pleasure to help and make every guest feel welcome. Hopefully you can come back and spend more time with us! Have a good day. Sherezada B. Frontdesk

Saint Paul, Minnesota
Reviewed 31 March 2017

This was our second trip to Playa and based on the great reviews of Acanto decided to stay here. We were not disappointed! Hotel and condo itself was lovely, well manicured and very clean, customer service was excellent on all fronts, and despite the central location right off 5th, it is an amazingly quiet little oasis. We could not have...

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Helpful?
Thank Kiki565
Matthew S, Director de Recepción at Acanto Hotel & Condominiums, responded to this review

Hi Kiki565, Thank you very much for your comment. We are happy that you enjoyed staying with us and hope you come back soon, it will be a pleasure to have you back. Have a lovely day.

Reviewed 29 March 2017

We decided last minute to stay in playa overnight on our way to Cancun airport.Hotel was easy to book on line ,room was exactly what I had requested. Hotel is right in the heart of the tourist area,easy to walk to beach and famous Calle 5 . Hotel is spotless ,beautiful with little balconies off each room.There is a pretty...

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Helpful?
Thank Monica G
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Monica, Thank you for your 5 star review, we are happy to know that you enjoyed your stay eventhough is was short Hopefully you can come back and stay more days at Acanto, it will be a pleasure. Regards.

Westchester, NY
Reviewed 24 March 2017

Nice small hotel. Not great if you want to be on the beach, but perfect for our one night stay before going to the airport. Otherwise, very convenient, reasonable price, and they have parking (no extra charge). Breakfast, nice to be included, but less than average (packaged foods, mediocre coffee). The pool is in the central courtyard, and they allow...

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Helpful?
1Thank PeriWestchester_NY
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi, Thank you for your comments. We are sorry that you feel that way about the breakfast and the kids at the pool, we consider our hotel very quiet and we try to keep it that way by asking our guests to respect the schedules and the other guests. Hopefully you can come back and spend a pleasant time at...

st. louis
Reviewed 22 March 2017

This is a small, charming, boutique hotel only 1 1/2 blocks from the ocean. The "deluxe" rooms are very small but clean and have modern bathrooms. Breakfast is a continental affair with coffee, juice, hard boiled eggs, fresh fruit and some breads. My experience with this place was rather negative due to an issue with a cancellation because of a...

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Thank sara m
Matthew S, Front Desk Acanto at Acanto Hotel & Condominiums, responded to this review

Dear Sara, Thank you for your comment! We are very sorry for the inconveniences you experienced with your reservation. According to our cancellation policies we can´t give a refund for cancellations 6 days prior to arrival, that´s why we offered you a voucher for a future stay which of course only applies for the same season. Due to the seasonal...

Rockville Centre, New York
Reviewed 20 March 2017 via mobile

It's our second time at the Acanto and we love it here! A beautiful boutique hotel with an attentive staff and conveniently located to all that Playa del Carmen has to offer. The hotel has a lovely pool, rooftop amenities and a delicious free breakfast. It's just right for a quick getaway.

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Helpful?
Thank Beth F
Matthew S, Front Desk at Acanto Hotel & Condominiums, responded to this review

Hi Beth, Thank you so much for your wonderful comment! We are happy that enjoyed your stay with us. Hopefully you can come back soon. Front Desk Acanto

Vancouver, Canada
Reviewed 2 March 2017

I think we found this place by pure luck. The pictures looked nice and it was conveniently close to Avenida 5 Little did we know that we'll be staying in some of the nicest hotels I've been in a while The rooms are facing the courtyard with the pool. We had a fairly big patio in front of our room...

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Helpful?
1Thank Sepp S
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Sepp S, Thank you for your comments, we are very happy that you liked Acanto and that you enjoyed your stay as well as the facilities. We hope that you can come back and spend more time at our beautiful hotel, you're always welcome! Have a good day. Sherezada B. Frontdesk

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The only Condo Hotel and Rental Accommodations in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more   less 

Additional Information about Acanto Hotel & Condominiums

Address: 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $118 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Hotel & Condominiums 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Acanto Boutique Hotel
Hotel Acanto Boutique
Acanto Hotel & Condominiums Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#13 Spa Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Hotel & Condominiums staff and other travellers.
32 questions
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Ontario, California
Gibsonia, Pennsylvania
Underwood, North Dakota, United States
over a year ago

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Questions? Get answers from Acanto Hotel & Condominiums staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Villa 14 and it had a stairway to a private terrace. It was wonderful and had an amazing view from the terrace.”
meggles1284, 16 May 2017 | Read review
“ask for something not on the 1st floor?”
X5281GCjenniferr, 12 Apr 2017 | Read review
“Our room was on the second floor, corner room which was very sunny and quiet. I am guessing second floor is quieter than first perhaps.”
Kiki565, 30 Mar 2017 | Read review
“Any room has a little balcony”
477monicag, 29 Mar 2017 | Read review
“Get a 1 bedroom suite or larger.”
him3, 22 Mar 2017 | Read review
5 of 5
Travelocity
USD 134* /night
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Orbitz.comUSD 134
Hotels.comUSD 135
HotelQuicklyUSD 156
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Prices are for 1 room, 2 adults
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