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    Illusion Boutique Hotel by Xperience Hotels

    Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
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    03/12/2017 04/12/2017
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     6 people are viewing this hotel
    USD 256*
    USD 236*
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    USD 256*
    USD 236*
    Traveller (567)
    Room & Suite (355)
    Pool & Beach (234)
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    Overview
    • Excellent62%
    • Very good29%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (27 reviews)
    “balcony room” (9 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,552)
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    451 - 455 of 761 reviews

    Reviewed 20 May 2012

    Stayed here and had to check out.....The pool is a 3 ft pond and the rooms were musty. The professional photos supplied by the hotel show a pool with a walk up bar. There is not a bar, bartender or pool. It is a pond...More

    2  Thank Mazz5
    Response from XperienceHotels, Public Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 15 June 2012

    Dear Ambassador, Being in the service busines, one has to accept feedback in whichever way it comes! A negative comment is also welcome, providing it reflects the reality and makes justice to the overall experience.We always analyze feedback like yours in order to improve ourselves....More

    Reviewed 23 April 2012

    I just retruned from a week in Playa del Carmen, Mexico. The Illusion Boutique had very reasonable rates and sits on 8th North just half a block from the beach. I had read some negative reviews on here and thought I should respond. Someone complained...More

    4  Thank Donna W
    Reviewed 21 April 2012

    Stayed in the illusion in March. Well situated a short walk from the beach and main street, extremely friendly helpful staff but that is where the good things end ! The room was what we would say was devoid of any luxury, no wardrobe, no...More

    3  Thank David T
    Response from XperienceHotels, Public Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 29 May 2012

    Dear Ambassadors, whether we like it or not, sometimes we have to face the consequences of a guest's opinion that is not totally as we would like it to be. While we try really hard in making everyone's stay as pleasant as possible, we also...More

    Reviewed 19 April 2012

    Not impressed, particularly considering the price. Upon arrival, reception couldn't find our pre-paid reservations and subsequently we were given a room that had one small window looking to nothing, about 2' by 2' and the ac wasn't functioning properly. Next morning we requested another room...More

    Thank philwarner2016
    Reviewed 18 April 2012

    Great service. Awsome rooms... Close to the beach an avenida 5.

    2  Thank HannaUppsala
    The Palm at Playa
    1,610 reviews
    #21 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Carmen Hotel
    480 reviews
    #8 of 212 hotels in Playa del Carmen
    0.10 km
     
    Hotel Cielo
    866 reviews
    #9 of 212 hotels in Playa del Carmen
    0.2 km
     
    Hotel Lunata
    374 reviews
    #86 of 212 hotels in Playa del Carmen
    0.07 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 69 - USD 300 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, HostelWorld, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Illusion Boutique Hotel by Xperience Hotels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Illusion Boutique Hotel By Xperience Playa Del Carmen ,
    • Hotel Illusion Boutique ,
    • Illusion Boutique Playa Del Carmen ,
    • Illusion Boutique Hotel By Xperience Hotels Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (567)
    Room & Suite (355)
    Pool & Beach (234)
    Dining (91)
    Hotel & Grounds (393)
    Bathroom (11)
    Family and Play Areas (6)
    Nearby
    Hotel Cielo
    866 reviews
    .22 km away
     
    The Palm at Playa
    1,610 reviews
    .10 km away
     
    The Carmen Hotel
    480 reviews
    .10 km away
     
    Hotel Lunata
    374 reviews
    .07 km away
     
    Nearby Restaurants
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    Frida Kahlo Restaurante
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    Nearby Attractions
    Quinta Avenida
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    .12 km away
    3D Museum of Wonders
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    .17 km away
    Museo Frida Kahlo Riviera Maya
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    Galeria de Arte 5ta Avenida
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    Ask a question
    Questions & Answers
    Bonvoyage516
    20 October 2017|
    Answer
    Response from Cynthia H | Property representative |
    Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
    0
    Votes
    Google Translation
    Rhea R
    18 October 2017|
    AnswerShow all 4 answers
    Response from XperienceHR | Property representative |
    Aprox 40 minutes!
    1
    Vote
    Google Translation
    Shulong T
    29 September 2017|
    Answer
    Response from ledkdogg | Reviewed this property |
    Yes. Child friendly boutique style hotel. Paying for location more than accommodations. Not all inclusive.
    0
    Votes
    Room Tips
    "Get a room with an inner balcony. Don't go for the cheapest rooms, the beds are very hard and differ..."
    Read review
    "ask for 4th floor room its beside the pool and have great natural light."
    Read review
    "Definitely room 401. Rooms on East Side facing ocean is quieter than street side (North side)"
    Read review
    "Get room on floors 4 or 5 for best view"
    Read review
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