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Illusion Boutique Hotel by Xperience Hotels

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Traveller (623)
Room & Suite (369)
Pool & Beach (235)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(34 reviews)
“balcony room”(11 reviews)
“perfect location”(38 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,741)
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Traveller rating
481
246
61
33
17
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Time of year
LanguageEnglish
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481
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33
17
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All reviewsrooftop poolbalcony roomperfect locationtop floorhotel is greatsmall poolrooms are largeair conditionerferry to cozumelocean viewking bedour honeymoonavebeachsaulmexicocalle
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431 - 435 of 838 reviews
Reviewed 24 April 2014

For me and my girlfriend could not be a better place to stay in Playa del Carmen. 50 meters to 5th Avenue and to the beach, and strategically located far enough to not be bothered by the busy night life of the place. Very close...More

Thank andreglemos
Reviewed 16 April 2014

My husband and I stayed in this hotel for a week in April. Lovely hotel with a great location. 5 minute walk from bus station (took ADO bus from Cancun airport), hotel is between the beach and the 5th avenue. We stayed in one of...More

Thank PonchoNachos
Reviewed 9 April 2014

Clean, fairly quiet (despite being in from of a construction site!). Breakfast is nice: fruits and home-made pastries & breads. Staff is very kind and attentive. Down sides: the pool is minuscule (like 4m x 3m) and shallow (50 cm), a bit pricy for what...More

Thank Mireille P
Reviewed 1 April 2014

We have been staying at Illusion for years and still recommend it - primarily because it is VERY CLEAN. The service is good, too, but cleanliness is most important. Location, if you enjoy playing on 5th Avenue, is perfect!

Thank Patbro
Reviewed 19 March 2014

The staff at the hotel are most helpful. The room was clean and comfortable. Illusion is in a great location, close to beach and shopping. I would stay the Illusion again. We stayed on the 4th floor by the pool which was really nice.

2  Thank Colleen W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Adult pool
Outdoor pool
Details
Price range
USD 63 - USD 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 63 - USD 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (623)
Room & Suite (369)
Pool & Beach (235)
Dining (95)
Amenities (33)
Family and Play Areas (8)
Questions & Answers
Ask a question
irelandladyluck
6 March 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
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Google Translation
lambracht
9 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
20 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Room Tips
"dont pre pay the room"
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"the higher up 4th or 5th floor offer best views"
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"Rooms with a balcony facing the streets are nice, but due to the marriachi band [playing every night, it can..."
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"5th floor rooms have the best views and are just remodeled."
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