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Illusion Boutique Hotel by Xperience Hotels

1,619 reviews
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Traveller (588)
Room & Suite (373)
Pool & Beach (235)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(27 reviews)
“perfect location”(39 reviews)
“balcony room”(9 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
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Reviews (1,619)Write a Review
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All reviewsrooftop poolperfect locationbalcony roomtop floorbeach clubssmall hotelquiet at nightsmall poolrooms are largehotel is greatair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonave
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1 - 5 of 798 reviews
Reviewed yesterday

Lovely hotel which offered a warm welcome and lovely accommodation. Location is good, though if you want a spot on the beach you'll have to pay extra as it's all owned but the sea front hotels. Breakfast was the only thing which ruined this hotel....More

Thank Sarah T
Reviewed 6 days ago via mobile

My girlfriend and I went to spend San Valentine day hère and we loved thé place. Thé service was amazing! Thé view is beautiful and súper well located. Also thé maison pierre restaurant next to it, was Delicious!!!More

2  Thank Luz C
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 4 days ago

Dear Ambassador Luz, Your opinion makes our day! At the end of the day the most value thing is to know that your stay was wonderful and we could share with you our Infinite Hospitality. We want to generate experiences and emotions with you. Please...More

Reviewed 1 week ago

Its a decent hotel, the room was overall pretty good. It had a bit of a musty odor in the room but nothing too bad. There is a small pool on the fourth floor which is nice to relax by once in a while during...More

1  Thank Andrew R
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 6 days ago

Dear Ambassador Andrew, We would like to thank you for your opinion about our hotel. It is really important to have this details because all the travellers can get an idea of how is to live an experience with us. The location as you mentioned...More

Reviewed 1 week ago

This property is in a truly great spot in Playa. Being on Calle 8, it is just a few blocks from the ADO station, about 25 yards from the beach, a very quick walk to Wal-Mart or Mega and a good distance from most of...More

1  Thank Shivors
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 6 days ago

Dear Ambassador Shivors, Receive from all this Xperience Hotels Family a big thank you for your opinion. This kind of opinion makes me feel exactly how was your stay with us. For us the most important thing is to know if you had a good...More

Reviewed 1 week ago

We had a wonderful time at Illusion Boutique Hotel. We have been coming to this downtown area of Playa del Carmen for over 20 years. We wanted to try a new hotel and were very happy. The staff are amazing. They are friendly and make...More

Review collected in partnership with this hotel
Thank pinklady13
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 6 days ago

Dear Ambassador Jackie, We miss you! You left us great memories and experiences share with us, I think this has to be in the opposite but in this time you make us feel great with your presence in our Illusion Hotel. All our Ambassadors (Guest)...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 79 - USD 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 79 - USD 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (588)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
lambracht
9 February 2018|
Answer
Response from Nitespirit | Reviewed this property |
There isn't any parking on site. You could call and ask them if they have any parking arrangements locally? I've never had a car while visiting the Playa so I've never looked into it.
0
Votes
Bonvoyage516
20 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Rhea R
18 October 2017|
AnswerShow all 4 answers
Response from XperienceHR | Property representative |
Aprox 40 minutes!
1
Vote
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12345628
Room Tips
"Recommend 4th floor rooms so your right by the pool."
Read review
"Great rooms, great location, great amenities"
Read review
"Prestige room #408 - walk out rooftop pool and tons of space"
Read review
"Mirage Rooms are slightly higher in price but worth it for the view"
Read review
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