We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Illusion Boutique Hotel by Xperience Hotels

    Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 118*
          USD 111*
          USD 118*
          USD 111*
          USD 118*
          USD 110*
          Traveller (547)
          Room & Suite (351)
          Pool & Beach (233)
          La Tortuga Hotel & Spa
          2,345 reviews
          #52 of 209 hotels in Playa del Carmen
           
          Hotel Cielo
          838 reviews
          #18 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,408 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent62%
          • Very good29%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rooftop pool” (25 reviews)
          “dipping pool” (10 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Rooftop Bar
          Concierge
          Dry Cleaning
          Rooftop Terrace
          Private Balcony
          3.5 Star Hotel
          All hotel details
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
          La Tortuga Hotel & Spa
          2,345 reviews
          #52 of 209 hotels in Playa del Carmen
           
          Hotel Cielo
          838 reviews
          #18 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,408 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 110.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1e7f5312be684cee8e5dd8dfd003db37", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":530526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1e7f5312be684cee8e5dd8dfd003db37","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":118,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":118,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":118,"lowestMetaPrice":110,"highestMetaPriceDisplay":118,"hotelName":"Illusion Boutique Hotel by Xperience Hotels","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFlN2Y1MzEyYmU2ODRjZWU4ZTVkZDhkZmQwMDNkYjM3IiwiQUlLIjoiM2M2NmY0MTYzNTg0NGE5OGI3MDQ2ZjU0ZjhlODIzOTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "USD 110", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68917640":"CancelonIB","53937668":"TravelocityEWS","109240550":"HotelsCom2IB","32444182":"BookingCom","65701424":"Hotwire","32631898":"Expedia","78893294":"OrbitzEWS","79445730":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (1,416)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 1,416 reviews

          Reviewed 5 days ago

          The hotel is in a great location. Their internet connection is really bad, but overall the stay was amazing. The staff was amazing and very helpful. They make you feel welcomed. The cleaning staff also make beautiful towel decorations.More

          Review collected in partnership with this hotel
          Thank Jacsiry T
          Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 4 days ago

          Dear Ambassador Jacsiry, We really want to thank you for having rated us with the highest score and reward us with your words. We are glad to know that we made you feel welcome, that is one of the goals of Xperience Hotels. Make each...More

          Reviewed 5 days ago

          We had a great experience. The hotel was just minutes away from the beach. The staff is very friendly and attentive to our needs. Very pleasant stay, we will definitely reccomend them. We will be returning!More

          Review collected in partnership with this hotel
          Thank Teresa G
          Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 4 days ago

          Dear Ambassador Teresa, ¡Illusion Boutique is now your home and we hope to see you soon! What we seek is to surprise you constantly and provide you with the best experience in terms of service and hospitality and each of our devotees to hospitality (collaborators)...More

          Reviewed 1 week ago

          We were in Playa to experience the "Travesia Sagrada Maya" or Sacred Mayan Journey. The hotel is clean and well located. At night we fortunately weren't able to hear all the noise in 5th avenue, so we could rest.More

          Review collected in partnership with this hotel
          Thank 457magdalenag
          Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 6 days ago

          Dear Ambassador Magdalena, It was a pleasure for us to have you here in Illusion Boutique Hotel and let us share with you the experience of the Travesia Maya, one of the greatest events here in Playa del Carmen. We are so happy you could...More

          Reviewed 2 weeks ago via mobile

          We stayed here for 9 nights we had a very nice room great ac.yes there was a bit of noice a few night but that is not hotels fault. The one problem was the hot water it was too hot and we were unable to...More

          Thank irelandladyluck
          Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 1 week ago

          Dear Ambassador, From all the members of this great family we want to thank you for your comment and the highest score. Especially we try to give you the best of your stays and more, we want to be your home in this beautiful destination...More

          Reviewed 2 weeks ago via mobile

          Family and I stayed there 7 nights. It was great! Rooms are spacious and clean. Room service did a fantastic job cleaning thoroughly. Staff was friendly and took care of every request. Breakfast downstairs was delicious and waiters were always tentative. The only deceiving thing...More

          Thank Iris M
          Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 1 week ago

          Dear Ambassador Iris, You are great! Thank you so much for your comment, it has been a real pleasure to receive you and to know about you. We wait for you the next time with open arms and willing to be part of your experiences....More

          La Tortuga Hotel & Spa
          2,345 reviews
          #52 of 209 hotels in Playa del Carmen
           
          Hotel Cielo
          838 reviews
          #18 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,408 reviews
          #25 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Dry Cleaning
          • Concierge
          • Multilingual Staff
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 74 - USD 186 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #16 Best Value Hotel in Playa del Carmen
          • #45 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 45
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, HostelWorld, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com, Priceline and HRS so you can book your Illusion Boutique Hotel by Xperience Hotels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Illusion Boutique Hotel By Xperience Playa Del Carmen ,
          • Hotel Illusion Boutique ,
          • Illusion Boutique Playa Del Carmen ,
          • Illusion Boutique Hotel By Xperience Hotels Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (547)
          Room & Suite (351)
          Pool & Beach (233)
          Dining (86)
          Hotel & Grounds (383)
          Bathroom (11)
          Family and Play Areas (6)
          Nearby
          Maya Del Mar
          167 reviews
          .03 km away
           
          Olive Hotel & Boutique
          10 reviews
          .04 km away
           
          The Carmen Hotel
          386 reviews
          .10 km away
           
          The Palm at Playa
          1,408 reviews
          .10 km away
           
          Nearby Restaurants
          Casa Mediterranea
          719 reviews
          .07 km away
          Sur Steakhouse
          1,201 reviews
          .13 km away
          KEEL Restaurant at The Carmen Hotel
          98 reviews
          .08 km away
          Patio 8
          174 reviews
          .04 km away
          Nearby Attractions
          Quinta Avenida
          16,176 reviews
          .12 km away
          3D Museum of Wonders
          582 reviews
          .17 km away
          Galeria de Arte 5ta Avenida
          320 reviews
          .13 km away
          Gaston Charo
          40 reviews
          .05 km away
          Questions & AnswersAsk a question
          Eduardo R
          Do you have any all inclusive packages?
          15 May 2017|
          Answer
          Response from VaneCa |
          Dear Eduardo R, Thank you for contacting us. Illusion Boutique Hotel has its restaurant called Maison Pierre offering delicious high-end food choices in a thematic franco-mexican style. Our ambassadors are able to choose... More
          0
          Votes
          SFGeorgieGirl
          How do we book a room on the high floor (4 or 5) as it does not say when where the rooms are located?
          27 March 2017|
          Answer Show all 3 answers
          Response from Enoc G | Reviewed this property |
          The fourth floor is only king suites, not sure the exact name and the 5th are only private room suites. The rest of the floors have standard rooms. If you want the fourth floor book a king suite.
          0
          Votes
          Room Tips
          "Get room on floors 4 or 5 for best view"
          Read review
          "on top sea view"
          Read review
          "Rooms in the fourth floor are by the pool."
          Read review
          "Ask if they have a room with an outward facing window (this will allow more light into the room and give you..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing