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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
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1,241 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Seaford, East Sussex
Reviewed yesterday NEW

The hotel is sited just south of the incredibly busy and noisy 5th Avenue in Playa, so there is a lot of noise until the early hours of the morning. But you'll encounter that noise in many of the hotels in the area, so judge the hotel on it's merits. It's small and comfortable and the staff are terrific -...

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Helpful?
Thank pathaw
Minneapolis, Minnesota
Reviewed 2 days ago NEW

PROs: This hotel has a beach on the island that no other hotel can boost of! It is set between some rocks, which gives you a "personal beach" and nice privacy. The sand and shallow water is a little rocky, but the pool overlooks the beach, so you can enjoy from the pool area, if you prefer. The breeze coming...

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Helpful?
Thank luv2sk82015
Playa del Carmen, Mexico
Reviewed 1 week ago

This hotel is very noisy, all the day and all the night. You are in the center of nightlife and that you can hear until long after midnight. Workers for repairing and renovating at every time, in the hotel itself and in the surrounding hotels too.

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Helpful?
Thank Franz W
Chicago, Illinois
Reviewed 2 weeks ago via mobile

The people at Illusion genuinely care about your comfort and well-being. They are friendly, helpful and very kind. I looked forward to seeing their smiling faces everyday... and eating breakfast! The coffee was amazing, and the simple, healthy and delicious food options were the ideal way to start the day. I can describe the room similarly to breakfast - simple...

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Helpful?
Thank LDYJ7
Reviewed 3 weeks ago

Room was clean and super quite. The service was the best of all. Cozy and perfect place for adults. Very convenient and close to the 5th Ave where everything happened, pretty cool. Parking is not available but not a big issues.

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Helpful?
Thank Oscar C
Gardena
Reviewed 3 weeks ago

Good value for your dollar. Plan on staying in the 4th or 5th floor. Rooms are not meant for more than 2 people even though they advertise rooms for 3 or more. Pool is open for short period during the day and very small.

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Helpful?
Thank Reyne R
Los Angeles, California
Reviewed 4 weeks ago

Great boutique hotel. They were able to accommodate our group of 13. Had a great stay. Close to everything. Their morning breakfast was good too! Only problem is that the police officer on Avenida 10th and Calle 8 sometimes does not let shuttle vans in to drop you off at the hotel. But it is only a little over a...

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Thank LucyE613
Winter Haven, Florida
Reviewed 4 weeks ago

Completely satisfied with the stay here. I can't begin to put in words how satisfied we are. Great price, location, hospitality, and costumer service. I highly recommend this place to anyone who is looking for something affordable and convenient.

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Helpful?
Thank cesars926
XperienceHR, Manager at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador, Yes, it is hard to put into words all what our Ambassadors (guests) mean to us. Everything we do at Xperience Hotels has the sole purpose of corresponding to your unconditional trust. Thank you for your wonderful comments, it was an honor to host and serve you during your recent stay. We are grateful to read you enjoyed...

Compton, California
Reviewed 4 weeks ago

I had the most amazing time celebrating part of my 30th year Anniversary with 11 of our craziest friends. Hotel and hospitality amazing at illusion Hotel in Playa del Carmen . I must see on anyone's bucket list .

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Thank kevintN2786TN
XperienceHR, Manager at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassadors, Thank you for making us part of your life! Thank you for trusting Xperience Hotels and thank you for choosing Illusion Boutique Hotel. We will have many more years to celebrate offering you at every time the exceptional service you deserve. Now you will have to include our hotels in Holbox and Xpu-ha on your bucket list! Xperience...

Reviewed 4 weeks ago via mobile

The hotel is beautiful. It's located in the Main Street of playa del carmen. The service is very good and the staff is very welcoming. The breakfast is delicious. We loved our stay there and we recommend it.

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Helpful?
Thank Fedi E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $116 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
65 questions
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3 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor - room 504”
 of 5 bubbles pathaw, 9 Dec 2016 | Read review
“Call directly if you want the $40 USD room, but expect less than the other rooms.”
 of 5 bubbles luv2sk82015, 8 Dec 2016 | Read review
“the suite is the best choice.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles davidgL5678MI, 15 Aug 2016 | Read review
“5th floor rooms”
 of 5 bubbles zazon123, 5 Jul 2016 | Read review
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