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Hilton Playa del Carmen

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Traveller (16877)
Room & Suite (3787)
Traveller (16877)
Room & Suite (3787)
Pool & Beach (2811)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Silver level
Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. Relax in our light and airy all-suite accommodations featuring a private balcony, complimentary WiFi, pillow menu, mini-bar, double jetted tubs and rainfall showers. Choose one of our beachfront or swim-up suites for a large living room, additional amenities and direct access to the water.Discover designer boutiques, handcrafted goods, vibrant bars and entertainment just outside our doors. Within walking distance to the famous Fifth Avenue, our resort puts you in the heart of Playa del Carmen’s trendy attractions. Unwind with a holistic spa experience at SPAzul, including a Temazcal stone steam bath, couples treatments and salon services. Enjoy our Olympic-sized lap pool, tranquil relaxation pool, large fitness center, rooftop tennis court, water activities and more.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Spa
Wheelchair Access
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Adult pool
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (18,606)
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15,732 results
Traveller rating
12,264
2,251
672
310
235
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Time of year
LanguageEnglish
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12,264
2,251
672
310
235
Show reviews that mention
All reviews maria marie chef's plate coffee house romance concierge el mediterraneo spice restaurant royal pdc jose garcia hour lounge ocean view turn down service our honeymoon tequila bar presidential suite lobby bar beach butler rose petals
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1 - 5 of 15,732 reviews
Reviewed yesterday

We booked our stay well before the change over to The Hilton. It being a trip to celebrate our 20th Anniversary, we were very worried. We also were worried we wouldn't be able to see our friends at the Panama Jack next door where we...More

Date of stay: December 2018
Thank Chris M
Hotel's Favourite
Reviewed 4 November 2018 via mobile

My wife and I are touring Central America for seven weeks and originally booked three nights having stayed at The Excellence Riviera (4/5) and more basic accommodation in Holbox and Valladolid. We then went to Cuba and did two more AI hotels and couldn’t wait...More

Date of stay: November 2018
7  Thank wardiemark
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded 6 November 2018

Dear wardiemark, Thank you for taking the time to review our Resort. Thank you for your kind words about the resort facilities, we are very happy that you enjoyed them. It will be an honor to have the opportunity to host you again in the...More

Reviewed yesterday via mobile

As always this hotel is great. We enjoy the staff so much. Tony,Sergio,victor,Dani,Andy,Magaly and Fernanda were great at the pool. Very friendly and easy to talk to The night shows were great and the dancers were awesome. Can’t wait to come back.More

Date of stay: December 2018
Thank joehQ5216JK
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded yesterday

Dear joehQ5216JK, Thank you for sharing your experience! We are excited you enjoyed your stay and that you especially like our Entertainment services, we are very happy to read that our entertainment staff are doing a great job as well our entire staff. We hope...More

Reviewed yesterday

While staying at the Hilton, I decided (last minute) to go on a dive. I am licensed but it has been several years since I last dove. Giovanni set me up for a refresher lesson with Carlos at the on-site dive pool. Carlos did an...More

Date of stay: December 2018
Thank John B
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded yesterday

Dear John B, We truly appreciate your review, it is really nice, and makes feel very proud of the Diving Centre and its whole staff!!!! We are very satisfied to read that they are doing an excellent job. Thank you again and we hope that...More

Reviewed 2 days ago

We stayed at the Hilton Playa Del Carmen for 3 nights after being in Cancun for 3 nights. We had a Junior Suite oceanfront walk out room. (tip, upgrade the room it's worth it) This is a beautiful resort. I have nothing bad to say...More

Date of stay: November 2018
1  Thank Brucie35
Response from Lynn D, Gerente at Hilton Playa del CarmenResponded yesterday

Dear Brucie35, Thank you for taking the time to review our Resort. Thank you for your kind words about the resort facilities, the food and our service we are very happy that you enjoyed your stay with us. It will be an honor to have...More

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Questions & Answers
Ask a question
Brian B
10 December 2018|
AnswerShow all 4 answers
Response from Lynn D | Property representative |
Dear Brian B, thank you for contacting us. Please send an email with all your booking Information to trply management @ playa resorts . com Thank you so much. Best regards!
0
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Amanda M
8 December 2018|
AnswerShow all 3 answers
Response from Lynn D | Property representative |
Dear Amanda M, thank you for contacting us. Yes, all restaurants are included execpt for Chef´s Plate, this one has a sur charge unless you have booked an Ocean Front Suite or upper category. Best regards.
0
Votes
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jc2777
7 December 2018|
Answer
Response from Lynn D | Property representative |
Hola jc2777, thank you for contacting us. The renovations plan will start in february (phase1) and it is scheduled to be located by the Chichen tower of the Resort (back part or tranquil pool area). It is scheduled to be... More
0
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Google Translation
Room Tips
"If you want a quieter room, you'll want to be away from the pool."
Seaside544197
2 days ago
Read review
"Do not hesitate to choose Hilton Resort"
24dilan
3 days ago
Read review
"garden suites are quieter, with a wonderful terrace veiw, most affordable also"
travelerjosh93
1 week ago
Read review
"They say Ocean front but most rooms only provide a small glimpse of the sea. Its big so be careful on..."
UtahLiz
1 week ago
Read review
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PRICE RANGE
USD 264 - USD 737 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal playa del carmen hotel playa del carmenroyal hotel playa del carmenroyal porto realroyal playa de carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
513
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