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Hotel Hacienda del Caribe

Traveller (254)
360
Panoramas (46)
Video
Certificate of Excellence
Overview
Calle 2 Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Concierge
3 Star accommodation
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Reviews (400)
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177 results
Traveller rating
54
72
24
17
10
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LanguageEnglish
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54
72
24
17
10
Show reviews that mention
All reviews small pool ado bus station night shift calle norte hot water ceiling fan ferry to cozumel would stay here again hotel is in a great location mexican charm clean rooms longer stay third floor sister hotel room safe sized bed fifth avenue
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1 - 5 of 177 reviews
Reviewed 3 days ago via mobile

We had a group of 18 stay for 4 days here. When our group arrived Antonio had everything ready for us..we were all checked in and off to our rooms in less than 20 minutes. We were all tired from traveling all day so this...More

Date of stay: January 2019
1  Thank lvshell
Reviewed 1 week ago

I wish I could come up with something positive to say, but unfortunatley, we did not have a good experience. Noise -- Very loud in the rooms from the walkways and the courtyard all night Comfort - After 3 days my neck and back still...More

Date of stay: January 2019
Thank undertoemx
Reviewed 3 weeks ago via mobile

I stay for about 3 weeks here every Feb. Nice clean rooms( maids really are very nice and do a great job!) the front desk people are so friendly and helpful ... they really look out for you and so does the night security people...More

Date of stay: February 2018
1  Thank edwardhL993FS
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 3 weeks ago

Hello Edward! Thank you so much for your comments, you are parti of this family , this is your home away from home. We look forward to hosting you! Serving you is a privilege!

Reviewed 10 December 2018

I dont believe hotels should be damned when things go wrong. My judgement depends on how they respond. We had a safe that would not work despite my efforts, but this was very speedily dealt with. After a long day and much travelling it is...More

Date of stay: October 2018
Thank Steve W
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 3 weeks ago

Hello! Thank you so much for your comments, we are so happy you chose the right hotel for your perfect vacations, if you want to see the city this hotel es perfect , everything is walking distance. Remember we have promotions in our social media....More

Reviewed 11 November 2018

My niece and I stayed here a for a few days at the end of our stay because I wanted her to experience Playa Del Carmen. This hotel has a lot of potential, but they failed miserably. We arrived early because we wanted to explore...More

Date of stay: November 2018
Thank MJo
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 29 November 2018

Hola! Wow thank you for your time to write us a comment, we really appreciate, it means we are important to you :) About the mini fridge it is true we do not have in the rooms, and yes we are a very basic hotel,...More

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About
Description
Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del More Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Air Conditioning
Concierge
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
34
Price range
USD 36 - USD 116 (Based on Average Rates for a Standard Room)
Also Known As
Hacienda Del Caribe Hotel
,
Hacienda Del Caribe Playa Carmen
,
Hotel Hacienda Del Caribe Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
34
Price range
USD 36 - USD 116 (Based on Average Rates for a Standard Room)
Also Known As
Hacienda Del Caribe Hotel
,
Hacienda Del Caribe Playa Carmen
,
Hotel Hacienda Del Caribe Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (254)
Room & Suite (243)
Pool & Beach (43)
Dining (20)
Family and Play Areas (4)
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Questions & Answers
Ask a question
Jaeger62
30 July 2018|
Answer
Response from tracy22b | Reviewed this property |
The front desk staff are scheduled for 11. But I have seen them amazing people stay late as they know someone is coming in. If the front desk staff is gone security will check you in. You will have no problems. Enjoy!
1
Vote
Willow T
18 July 2018|
AnswerShow all 2 answers
Response from tracy22b | Reviewed this property |
Front desk staff will arrange a shuttle for you if needed. I had to leave at 3 in the morning from the hotel to catch my flight. Cost me around 400 pesos. Going to the hotel I took the local bus that leaves every hour. 120... More
0
Votes
Room Tips
"We were upstairs, and at the end of a passage...very good."
T8415DCstevew
10 Dec. 2018
Read review
"Not sure, but don't get room 108."
MJo
11 Nov. 2018
Read review
"Any room here is a excellent room for the price you pay. You will not be disappointed."
tracy22b
30 Apr. 2018
Read review
"Pool is in courtyard, I would recommend a room on second floor due to noise level."
573lizt
29 Jul. 2017
Read review
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