We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Carmen Hotel

Share
Traveller (794)
Room & Suite (179)
Pool & Beach (105)
Overview
Calle 8 Nte. No 876, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Rooftop Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 217.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "57f7c28449f74ebe9c784d49a93a92db", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":296623,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[105501325],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":263,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"57f7c28449f74ebe9c784d49a93a92db","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":265,"lowestMetaPrice":217,"additionalPartner":false,"highestMetaPriceDisplay":265,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":265,"lowestMetaPrice":217,"highestMetaPriceDisplay":265,"hotelName":"The Carmen Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3ZjdjMjg0NDlmNzRlYmU5Yzc4NGQ0OWE5M2E5MmRiIiwiQUlLIjoiMmU0ZTVmMTE1NmQ1NGM1NTlhNTFiZWYwMGVjYTg5ZDIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/12/2018", "checkOut": "03/12/2018", "lowestPrice": "USD 217", "hasDates": true, "hacComplete": false, "contentIdMappings": {"105501325":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (724)
There are newer reviews for The Carmen Hotel
See the most recent reviews
Filter reviews
464 results
Traveller rating
356
64
24
10
10
Traveller type
Time of year
LanguageEnglish
More languages
356
64
24
10
10
Show reviews that mention
All reviews rooftop pool beachfront hotel modern hotel hotel restaurant ceviche chilaquiles ocean front the location is perfect yogurt amazing hotel water pressure ribeye fifth avenue cancun airport lounge chairs keel netflix
FilterEnglish
Updating list...
6 - 10 of 464 reviews
Reviewed 2 weeks ago via mobile

Excellent music, atmosphere, the pictures speak for themselves and Deck5 is the place to be. On the beach next 5th Avenue. Love the sleak abstract artistic feeling of this hotel #thecarmenplaya @thecarmenplayaMore

Thank Dream67749604867
Response from DirkU35, Director General at The Carmen HotelResponded 2 weeks ago

Dear Dream67749604867, Thank you very much for your amazing review! As you know, the opinion of our guests is essential for us, because it allows us to know firsthand what we can improve for the future and also motivate the whole team to continue working...More

Reviewed 2 weeks ago via mobile

our stay was as romantic and sexy as they come! there was a time when the gorgeous front desk manager herself was extremely helpful and came through for us without question. My partner found the staff to be very attractive, which worked out as a...More

Thank Cameron W
Response from DirkU35, Director General at The Carmen HotelResponded 2 weeks ago

Dear Cameron W, Thank you for selecting The Carmen Hotel as the host of your Caribbean holidays! We are more than happy to learn that your stay with us was one of your absolute likings. Thank you for your review and know that we look...More

Reviewed 3 weeks ago via mobile

We have spent 4 nights with my wife in the suite 411 which is in front ocean view and everything was great. The design of the bedroom is great and the “presidential” suite is also very well done and glamour. We felt really special during...More

Thank Essyat
Response from DirkU35, Director General at The Carmen HotelResponded 3 weeks ago

Dear Essyat, We would like to thank you for choosing our hotel as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We are...More

Reviewed 3 weeks ago via mobile

It has what you need on Playa, great location, excellent service, the swimming pool is a great place to enjoy drinks and dj music, food also great boneless my favorite, if you don't stay in the hotel bar service is available in the rooftopMore

Thank Daniel D
Response from DirkU35, Director General at The Carmen HotelResponded 3 weeks ago

Dear Daniel, Dear ..., Thank you for selecting The Carmen Hotel as the host of your Caribbean holidays! We are more than happy to learn that your stay with us was one of your absolute likings. Thank you for your review and know that we...More

Reviewed 4 weeks ago

I stayed at The Carmen hotel recently for 7 nights. I have been to Playa Del Carmen several times staying on other hotels and i can honestly say this is the best hotel in Playa. Cool Chic design. The rooms are super modern and spacious....More

Thank Scott S
Response from DirkU35, Director General at The Carmen HotelResponded 4 weeks ago

Thank you very much for your great review! We are so happy to know that you had an unforgettable time facing the sea while enjoying our variety of food and drinks. It is really pleasant to know you had a lovely experience in our Keel...More

View more reviews
About
Description
The Carmen Hotel, an adults only Boutique Hotel located on the Beach in the center of Playa del Carmen, steps away for the World Famous 5th Avenue. The Carmen features Keel Restaurant and Beach Club and More Deck 5, a Pool and Sky Bar, 5 stories above the beach offering the best views on all of Playa del Carmen! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Pool
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
USD 208 - USD 407 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
,
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
USD 208 - USD 407 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
,
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (794)
Room & Suite (179)
Pool & Beach (105)
Dining (84)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 226 nearby hotels
Thompson Beach House
184 reviews
.02 km away
Playa Maya
675 reviews
.03 km away
Pelicano Inn
333 reviews
.06 km away
Illusion Boutique Hotel by Xperience Hotels
1,825 reviews
.10 km away
Nearby RestaurantsSee all 1,504 nearby restaurants
Deck 5 Pool and Skybar
254 reviews
.01 km away
KEEL Restaurant at The Carmen Hotel
418 reviews
.02 km away
Madrez! Cafe
224 reviews
.11 km away
Casa Mediterranea
790 reviews
.12 km away
Nearby AttractionsSee all 780 nearby attractions
Quinta Avenida
21,170 reviews
.18 km away
Frida Kahlo Museum
297 reviews
.13 km away
Gaston Charo Art Gallery Playa del Carmen
59 reviews
.14 km away
Cancun Tours Adventure
51 reviews
.07 km away
Questions & Answers
Ask a question
rsmtz
8 September 2018|
AnswerShow all 3 answers
Response from LeslieUri | Property representative |
Dear rsmtz: Yes!! we are open to public and it will be a pleasure that you visit us during your stay in Playa del Carmen We have minimum consumption per person as follow: $300 pesos, Monday to Sunday (women) $300 pesos... More
1
Vote
Google Translation
dillschmutz
2 August 2018|
AnswerShow all 4 answers
Response from LeslieUri | Property representative |
Hello, the lifestyle fee is per day. Have a grea day!
1
Vote
Google Translation
Edith G
28 June 2018|
AnswerShow all 2 answers
Response from LeslieUri | Property representative |
Dear Edith G: It is open to the public. And is extra cost to stay there. Greetings!
0
Votes
Google Translation
Room Tips
"Take the sunrise room or one of the rooms with ocean views."
scottsR2464LT
4 weeks ago
Read review
"Ocean front for best view but all are loverly"
S298BGcarolw
13 Oct. 2018
Read review
"All rooms are great...we had an ocean view...worth the money for sure..."
marksE5875FI
4 Oct. 2018
Read review
"The Grand Ocean Front room - I believe ther are only 2 - are indeed GRAND!!"
mc336
9 Sep. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing