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28/01/2018 29/01/2018
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
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    28/01/2018 29/01/2018
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     23 people are viewing this hotel
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    USD 353*
    USD 323*
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    Traveller (580)
    Room & Suite (101)
    Pool & Beach (84)
    Overview
    • Excellent76%
    • Very good17%
    • Average4%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “rooftop pool” (18 reviews)
    “roof top bar” (6 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Rooftop Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (530)
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    1 - 5 of 355 reviews

    Reviewed 2 days ago

    Great relaxed atmosphere, great cocktails, and Armando took very good care of us. Highly recomment it. I did not know what to expect because it was our first trip to Playa. First day on the beach club we met Armando and he took care of...More

    Thank rjeterjet
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded yesterday

    Hello, Rjeterjet Thanks a lot for the visit and for the wonderful reviews. We are so proud of being at the heart of Playa del Carmen, our location was though of you to enjoy this amazing view of blue and turquoise colors where you can't...More

    Reviewed 2 days ago via mobile

    I stayed at the Carmen instead of Airbnb for the service. They came into my room when I had the do not disturb sign on my door. They took two chargeable items from the fridge that I didn’t use when they came in. And when...More

    1  Thank Rose J
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded yesterday

    Hello, Rose J Thank you for your comments about your recent stay at The Carmen Hotel in Playa del Carmen. We are discouraged to hear about your experience as it falls short of the first quality service that we are proud to provide. We sincerely...More

    Reviewed 3 days ago via mobile

    We came into Playa del Carmen to see what it was about from our 5 star resort and stumbled upon The Carmen Hotel. It made our trip and opened our eyes to Playa. Much more to this place than we had thought and Carmen Hotel...More

    Thank David F
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded yesterday

    Hello, David F Thanks a lot for your amazing review and great score! 5th Av. In Playa del Carmen is such a fabulous place and we're so fortunate to be in the middle of it all for our guests to enjoy. Thank you so much...More

    Reviewed 3 days ago

    Fantastic location, great service and food! The hotel is located between the beach and 5th avenue, which is perfect. The rooms are spacious and all areas are well cleaned. You can relax by the roof top pool with great view or go straight from the...More

    Thank Jenniferstalhammar
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded yesterday

    Hello, Jenniferstalhammar. Thanks a lot for the amazing review! We are thrilled you had a great stay at the Carmen Hotel. We are so glad you loved our location- really convenient for sightseeing and shopping, our minimalistic suites, and our fun and friendly staff. We...More

    Reviewed 4 days ago

    Overall we had a great experience at The Carmen Hotel. The consept and the design is as shown in pictures - very new and hip. The location is perfect, and the food is delicate. The owner of the hotel, Jake was very welcoming towards the...More

    Review collected in partnership with this hotel
    Thank szabi_r6
    Response from Alfredo S, Econcierge Service at The Carmen HotelResponded 3 days ago

    Hello, Szabi_r6 Thanks a lot for the good review! We are happy t know that you had a great stay at the Carmen Hotel. We are so glad you loved our location, our minimalistic suites, and our fun staff. We take very seriously your comments,...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 189 - USD 397 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 On the Beach Hotel in Playa del Carmen
    • #8 Luxury Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, HotelPower and getaroom.com so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (580)
    Room & Suite (101)
    Pool & Beach (84)
    Dining (48)
    Hotel & Grounds (415)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
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    Illusion Boutique Hotel by Xperience Hotels
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    Nearby Restaurants
    KEEL Restaurant at The Carmen Hotel
    228 reviews
    .02 km away
    Lido Club de Playa
    1,093 reviews
    .16 km away
    Patio 8
    338 reviews
    .14 km away
    Casa Mediterranea
    746 reviews
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    Nearby Attractions
    Quinta Avenida
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    Museo Frida Kahlo Riviera Maya
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    Galeria de Arte 5ta Avenida
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    INTI Beach
    70 reviews
    .17 km away
    Ask a question
    Questions & Answers
    Amy R
    6 January 2018|
    AnswerShow all 2 answers
    Response from tatertotco | Property representative | Reviewed this property |
    Yes, we provide a safe in every guest suite, and have extensive security measures and surveillance around the facilities.
    0
    Votes
    ninfac3
    4 December 2017|
    Answer
    Response from Alfredo S | Property representative |
    Good morning, dear Ninfac 3 Due to our security policies at the resort that information is not available for anyone, nevertheless it will be my pleasure to assist you with anything else you would need related to a quoting... More
    0
    Votes
    Google Translation
    vbeers22
    15 November 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    We have a mini-fridge in the room and ice machines on every floor.
    0
    Votes
    Room Tips
    "come ready to dance."
    Read review
    "A few rooms have hot tubs on the balconies...I did not have this but WILL next time. Try for a beachfront..."
    Read review
    "OCean Front with hottub is teh way to go ! all rooms have Ocean View I believe"
    Read review
    "I was at room 501 - top floor - side view. This room was perfect for me."
    Read review
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