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The Carmen Hotel

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Traveller (794)
Room & Suite (179)
Traveller (794)
Room & Suite (179)
Pool & Beach (105)
Overview
Calle 8 Nte. No 876, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Rooftop Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(463)
Traveller rating
  • 556
  • 107
  • 29
  • 15
  • 16
Traveller type
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Rene K
11
Reviewed 1 week ago
The room was very modern and beautiful. The bed was very comfortable. The staff and service were exceptional. The entire team was very attentive but, Elizabeth went out of her way to make my stay exceptional. Rosa gave a great massage. The menu was five star. Even the burgers were awesome.
1 Thank Rene K
Response from DirkU35, Director General at The Carmen Hotel
Responded 6 days ago
Thank you so much for sharing your experience with us. We are really proud of our staff and quality of food. We hope to welcome you again soon.
Khaled M
10
Reviewed 1 week agovia mobile
Words does not do this Adult only resort any justice.
Location location location.
All the managers, wait staff, room service and all the assistants were incredibly helpful and wonderful.
The restaurant and the food are out of this world.
Totally recommend it for your next getaway
Kal
Thank Khaled M
Response from DirkU35, Director General at The Carmen Hotel
Responded 1 week ago
Dear Kal, It was so nice to have you onboard. Thank you so much for sharing your experience :) Each and every member of the staff remembers you guys and hopes to see you again really soon. Remember that we are always at your service :) Thanks again,
sccrites
20
Reviewed 2 weeks agovia mobile
Having an awesome time here at the Carmen! Staff is awesome, food is great and the drinks are always coming. Really funky rooftop bar and the rooms are really fun. Great views and beach front location. Breakfast was top notch and part of the stay. Very contemporary hotel within walking distance of 5th street district and all the fun!

Thank sccrites
Response from DirkU35, Director General at The Carmen Hotel
Responded 2 weeks ago
Thank you so much for sharing your experience. It is wonderful to read you. We are very proud of our team, who strives to give each and everyone the best experience ever. Thank you once again; we will continue to pamper you both.
Go819152
30
Reviewed 2 weeks agovia mobile
Great location! Located in the center of vibrant Fifth Avenue, on the beautiful beach of Playa. The hotel is very suitable for young people, but not only. The rooms are very beautiful, impressive and clean. The staff is amazing and they are always happy to help with everything, especially Yael, the reception manager who answered all our requests and helped with everything. Breakfast was good. The rooftop pool is the most fun thing in the hotel, there is good music, beautiful scenery and excellent cocktails !! I will definitely return to this hotel again !!
Thank Go819152
Response from DirkU35, Director General at The Carmen Hotel
Responded 2 weeks ago
Thank you so much for sharing your experience with us. We are really proud of our team, location and atmosphere. At the Carmen Hotel, we strive to give everyone the best experience ever. See you soon :)
Dream67749604867
10
Reviewed 2 weeks agovia mobile
Excellent music, atmosphere, the pictures speak for themselves and Deck5 is the place to be. On the beach next 5th Avenue. Love the sleak abstract artistic feeling of this hotel #thecarmenplaya @thecarmenplaya
Thank Dream67749604867
Response from DirkU35, Director General at The Carmen Hotel
Responded 2 weeks ago
Dear Dream67749604867, Thank you very much for your amazing review! As you know, the opinion of our guests is essential for us, because it allows us to know firsthand what we can improve for the future and also motivate the whole team to continue working on offering the best possible service. We look forward to welcoming you once again, please feel free to contact us for what you may need to face your next visit. I will be more than honor to greet you in person. Kind Regards,
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About
Description
The Carmen Hotel, an adults only Boutique Hotel located on the Beach in the center of Playa del Carmen, steps away for the World Famous 5th Avenue. The Carmen features Keel Restaurant and Beach Club and More Deck 5, a Pool and Sky Bar, 5 stories above the beach offering the best views on all of Playa del Carmen! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Pool
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
USD 208 - USD 407 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
,
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
USD 208 - USD 407 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
,
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (794)
Room & Suite (179)
Pool & Beach (105)
Dining (84)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 226 nearby hotels
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Pelicano Inn
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Illusion Boutique Hotel by Xperience Hotels
1,824 reviews
.10 km away
Nearby RestaurantsSee all 1,503 nearby restaurants
Deck 5 Pool and Skybar
252 reviews
.01 km away
KEEL Restaurant at The Carmen Hotel
417 reviews
.02 km away
Madrez! Cafe
224 reviews
.11 km away
Casa Mediterranea
790 reviews
.12 km away
Nearby AttractionsSee all 779 nearby attractions
Quinta Avenida
21,155 reviews
.18 km away
Frida Kahlo Museum
296 reviews
.13 km away
Gaston Charo Art Gallery Playa del Carmen
59 reviews
.14 km away
Cancun Tours Adventure
51 reviews
.07 km away
Questions & Answers
Ask a question
rsmtz
8 September 2018|
AnswerShow all 3 answers
Response from LeslieUri | Property representative |
Dear rsmtz: Yes!! we are open to public and it will be a pleasure that you visit us during your stay in Playa del Carmen We have minimum consumption per person as follow: $300 pesos, Monday to Sunday (women) $300 pesos... More
1
Vote
Google Translation
dillschmutz
2 August 2018|
AnswerShow all 4 answers
Response from LeslieUri | Property representative |
Hello, the lifestyle fee is per day. Have a grea day!
1
Vote
Google Translation
Edith G
28 June 2018|
AnswerShow all 2 answers
Response from LeslieUri | Property representative |
Dear Edith G: It is open to the public. And is extra cost to stay there. Greetings!
0
Votes
Google Translation
Room Tips
"Take the sunrise room or one of the rooms with ocean views."
scottsR2464LT
4 weeks ago
Read review
"Ocean front for best view but all are loverly"
S298BGcarolw
4 weeks ago
Read review
"All rooms are great...we had an ocean view...worth the money for sure..."
marksE5875FI
4 Oct. 2018
Read review
"The Grand Ocean Front room - I believe ther are only 2 - are indeed GRAND!!"
mc336
9 Sep. 2018
Read review
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