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The Carmen Hotel

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Traveller (762)
Room & Suite (179)
Pool & Beach (105)
Overview
8 Calle Norte, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Rooftop Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (707)
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Traveller rating
348
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10
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LanguageEnglish
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All reviews rooftop pool beachfront hotel modern hotel ceviche chilaquiles ocean front the location is perfect yogurt amazing hotel water pressure beach restaurant ribeye an ocean view room fifth avenue restaurant staff cancun airport lounge chairs
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1 - 5 of 455 reviews
Reviewed 5 days ago

I stayed at The Carmen hotel recently for 7 nights. I have been to Playa Del Carmen several times staying on other hotels and i can honestly say this is the best hotel in Playa. Cool Chic design. The rooms are super modern and spacious....More

Thank Scott S
Response from DirkU35, Director General at The Carmen HotelResponded 4 days ago

Thank you very much for your great review! We are so happy to know that you had an unforgettable time facing the sea while enjoying our variety of food and drinks. It is really pleasant to know you had a lovely experience in our Keel...More

Reviewed 1 week ago

Just celebrated our daughters 50th Birthday in real style. Thank you, Carmen staff. This will be a birthday she will remember forever. You cannot put a price on memories, so splurging on this luxury hotel is worth every penny. A glamorous room with a view,...More

Thank Carol W
Response from LeslieUri, E-Concierge at The Carmen HotelResponded 1 week ago

Dear Carol W, We would like to thank you for choosing our hotel as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you took the time to share your experience on TripAdvisor. We are...More

Reviewed 2 weeks ago via mobile

The Carmen Hotel is located exactly where you want to be. Close enough to 5th Ave and beachfront. They have a beautiful restaurant, Keel, which is open air out onto the beach. We ate breakfast every morning with water views. Staff is very friendly and...More

Thank JNL203
Response from LeslieUri, E-Concierge at The Carmen HotelResponded 2 weeks ago

Dear JNL203 Thank you very much for taking the time to write this review, and for recommending us with all TripAdvisor readers. We are delighted to read that you found a nice and peaceful getaway at our Keel restaurant and that we have succeeded in...More

Reviewed 2 weeks ago

Incredible staff, food, music, ambience and FUN!!! You can chill on in the open air beach level (Keel Restaurant / Bar) or go up on the rooftop (infinity pool), and party your pants off...We had a GREAT time and will be counting the days until...More

Thank MARK S
Response from LeslieUri, E-Concierge at The Carmen HotelResponded 2 weeks ago

Dear MARK S We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We...More

Reviewed 2 weeks ago

I've stayed at various timeshares and hotels in Mexico and The Carmen Hotel is at the TOP of my list! Clean, modern, amazing staff, great restaurant on the beachfront and the rooftop bar, Deck 5, rocks! Will be returning again soon.More

Review collected in partnership with this hotel
Thank Randall E
Response from LeslieUri, E-Concierge at The Carmen HotelResponded 2 weeks ago

Dear Randall E, Thank you very much for your amazing review! As you know, the opinion of our guests is essential for us, because it allows us to know firsthand what we can improve for the future and also motivate the whole team to continue...More

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About
Description
The Carmen Hotel, an adults only Boutique Hotel located on the Beach in the center of Playa del Carmen, steps away for the World Famous 5th Avenue. The Carmen features Keel Restaurant and Beach Club and More Deck 5, a Pool and Sky Bar, 5 stories above the beach offering the best views on all of Playa del Carmen! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Pool
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
USD 185 - USD 446 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
,
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
37
Price range
USD 185 - USD 446 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Alhambra
Also Known As
Alhambra Playa Del Carmen
,
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (762)
Room & Suite (179)
Pool & Beach (105)
Dining (84)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 224 nearby hotels
Thompson Beach House
177 reviews
.02 km away
Playa Maya
675 reviews
.03 km away
Pelicano Inn
333 reviews
.06 km away
Illusion Boutique Hotel by Xperience Hotels
1,804 reviews
.10 km away
Nearby RestaurantsSee all 1,496 nearby restaurants
KEEL Restaurant at The Carmen Hotel
401 reviews
.02 km away
Deck 5 Pool and Skybar
234 reviews
.01 km away
Madrez! Cafe
220 reviews
.11 km away
Casa Mediterranea
785 reviews
.12 km away
Nearby AttractionsSee all 770 nearby attractions
Quinta Avenida
20,938 reviews
.18 km away
Frida Kahlo Museum
283 reviews
.13 km away
Gaston Charo Art Gallery Playa del Carmen
59 reviews
.14 km away
Cancun Tours Adventure
51 reviews
.07 km away
Questions & Answers
Ask a question
rsmtz
8 September 2018|
AnswerShow all 3 answers
Response from LeslieUri | Property representative |
Dear rsmtz: Yes!! we are open to public and it will be a pleasure that you visit us during your stay in Playa del Carmen We have minimum consumption per person as follow: $300 pesos, Monday to Sunday (women) $300 pesos... More
2
Votes
Google Translation
dillschmutz
2 August 2018|
AnswerShow all 4 answers
Response from LeslieUri | Property representative |
Hello, the lifestyle fee is per day. Have a grea day!
1
Vote
Google Translation
Edith G
28 June 2018|
AnswerShow all 2 answers
Response from LeslieUri | Property representative |
Dear Edith G: It is open to the public. And is extra cost to stay there. Greetings!
0
Votes
Google Translation
Room Tips
"Take the sunrise room or one of the rooms with ocean views."
scottsR2464LT
5 days ago
Read review
"Ocean front for best view but all are loverly"
S298BGcarolw
1 week ago
Read review
"All rooms are great...we had an ocean view...worth the money for sure..."
marksE5875FI
2 weeks ago
Read review
"The Grand Ocean Front room - I believe ther are only 2 - are indeed GRAND!!"
mc336
9 Sep. 2018
Read review
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