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01/10/2017 02/10/2017
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
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    01/10/2017 02/10/2017
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    USD 239*
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    Traveller (477)
    Room & Suite (88)
    Pool & Beach (59)
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    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Outdoor pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    The Royal Playa del Carmen
    16,213 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,560 reviews
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    Fairmont Mayakoba
    4,088 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (436)
    Traveller rating
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    1 - 5 of 287 reviews

    Reviewed 2 days ago via mobile

    I stayed at The Carmen for the first time and it was a great experience. The hotel design is original and modern, it's location is great, and the rooftop pool is amazing. Thanks so much to Jorge and Lalo at the reception for their great...More

    Thank Nicolás R
    Response from CustomerServiceTCH, Customer Service at The Carmen HotelResponded yesterday

    Dear Nicolás We appreciate your comments, is our pleasure offer a high-quality service and installations as you deserve. We let know Jorge and Lalo your comments. Remember that you have a second home at The Carmen Hotel. Best Regards,

    Reviewed 1 week ago via mobile

    One of the most beautifull views . So nice relaxing place. You can have your drink or food. I visit it many times. You gonna love it. All the personel is so good. If I come again to playa it will be my first place...More

    Thank Kostas K
    Response from Phillip G, Owner at The Carmen HotelResponded 6 days ago

    Thank you for your review and we hope to see you again soon!

    Reviewed 1 week ago via mobile

    The room is styled like the ocean and beach outside. An experience just to sleep in it! Add to it the great location, food and service. Location: center of town, one block to the action yet right on the beach. Service: wow! Food: great variety...More

    Thank ZZhue
    Response from Phillip G, Owner at The Carmen HotelResponded 6 days ago

    Thank you for your great review, we are working hard to become the #1 Small Luxury Boutique Hotel in Playa del Carmen. We hope to see you again soon!

    Reviewed 1 week ago

    I reviewed this hotel in May after my first visit and still love it after a second visit a few weeks ago. The staff is amazing! They are all energetic, extremely helpful and clearly love working there! I felt like "family" which is something you...More

    Thank Julie G
    Response from CustomerServiceTCH, Customer Service at The Carmen HotelResponded 1 week ago

    Dear Julie Thank you for choosing us to spend your holidays for second time. Is a pleasure offer you a high quality service as you deserve. And remember do you have a second home at the Carmen Hotel. Warmest Regards,

    Reviewed 1 week ago via mobile

    When visiting the Mayan Riviera The Carmen is The place to stay. This hotel is smack dab on the beach while being located smack dab in the middle of town. We felt in the lap of luxury , privacy and convenience all at once. Attentive...More

    Thank McXiCohen
    Response from CustomerServiceTCH, Customer Service at The Carmen HotelResponded 1 week ago

    Dear McXiCohen We thank you spend your playa time with us, we appreciate your comments, is our purpose be the best hotel at playa del Carmen. We hope to see you soon. Best regards,

    The Royal Playa del Carmen
    16,213 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,560 reviews
    #8 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,088 reviews
    #13 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 154 - USD 517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 On the Beach Hotel in Playa del Carmen
    • #6 Luxury Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com and Travelocity so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (477)
    Room & Suite (88)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (330)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
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    Nearby Restaurants
    KEEL Restaurant at The Carmen Hotel
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MSLI155019
    31 August 2017|
    Answer
    Response from Phillip G | Property representative |
    The resort fee is $43 and you receive -2- breakfasts, a pass to the top gym in town, a short walk from the Carmen, 50mb high speed internet in your room and common areas, Netflix, local and international calls from the rooms... More
    0
    Votes
    Heather B
    7 July 2017|
    AnswerShow all 3 answers
    Response from guestrp | Property representative |
    hello Heather B there are some rocks but be side us, there is a place without rocks,
    0
    Votes
    Mike D
    13 June 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    Several of the Sunrise Suites have hot tubs on the patio but we do not have a public hot tub. We do have Deck 5 our Pool and Sky Bar -5- stories above the beach with the best views in Playa del Carmen.
    0
    Votes
    Room Tips
    "cualquier habitación es cómoda pues son poco pisos."
    Read review
    "Take a front room or a sea view room"
    Read review
    "Pay for the upgrade beach side. Well worth it with breeze off the Gulf. 2nd floor preferably, music from..."
    Read review
    "Best place to be with your friends, on the center of the city and in front of the beach and finally, very..."
    Read review
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