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Luna Blue Hotel

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Luna Blue Hotel
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939 Reviews from our TripAdvisor Community

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Showing 872: English reviews
London
Reviewed 5 February 2008

Stayed here for a couple of nights at the end of a wonderful tour of Mexico. Perfect way to end a hectic holiday. The room was spotless, with a hammock on the balcony and drinking water provided free of charge. Use of the beach club was very useful and the location was excellent. The only problem is that Playa del...

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1Thank Caroline S
Traverse City
Reviewed 4 February 2008

We are currently staying at the Luna Blue for the last two days of a ten day stay. First, I would like to note that our experience was diametrically opposed to that of the most recent review. I suppose everyone has different expectations of what a hotel should provide, but if one desires a five star hotel then just stay...

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8Thank deancr
Saint Paul, Minnesota
Reviewed 2 February 2008

What a horrible experience from beginning to end! Emails from the hotel's management prior to our stay were rude and not at all helpful. Upon check-in, we noticed that the bathroom in our room carried a horrible stench of urine. When we went to the front desk to complain, we were told, "Well, the room has already been cleaned." There...

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22Thank Sara H
LunaBlue, Owner at Luna Blue Hotel, responded to this review

Horrible, dirty and hosts who never appeared! What a terrible review. Of course we might be more upset if any of it were true. The room was not dirty. The rooms are cleaned each day and are thoroughly sanitized in preparation for every guest’s arrival. This guest arrived, checked in and stayed the first night without complaint. The next morning...

Sturgeon Bay, Wisconsin
Reviewed 1 February 2008

This place is peaceful with the waterfall and tropical jungle courtyard for the balcony view and all. Hanging out at the room on the balcony is nice in this environment, which we did during a rain day. We had a room with a kitchen, #6, and I would highly recommend this kind of room. Very spacious for the price and...

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5Thank BeachinBum
Minnesota
Reviewed 1 February 2008

We just returned home from a wonderful and relaxing stay in Playa from January 21-28th. We decided that we wanted an inexpensive vacation and although I have traveled extensively in Mexico, we have never been to Playa. After doing tons of reading on Tripadvisor, we decided to try out Luna Blue. I was impressed at the excellent reviews and very...

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4Thank anybodys
Washington, DC
Reviewed 31 January 2008

My girlfriend and I just returned from a week at the Luna Blue. We absolutely loved the layout of the hotel grounds and the room was extremely clean and well appointed. The hotel is also in a great location extremely close to the beach and 5th avenue. Lots of great restaurants within walking distance and the staff at the hotel...

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1Thank edmanz1
Saskatchewan,Canada
Reviewed 23 January 2008

We stayed here for 1 week in January. This was our first time non-all inclusive and really liked the change. The hotel was in a great location (walking distance to everything). The rooms are surrounded by a beautiful garden and most of the time, all you can hear is the waterfall or the birds in the trees. Our room was...

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5Thank jeneldobko
Shoreview, Minnesota
Reviewed 18 January 2008

This is our fourth trip to Playa del Carmen and our second stay at the Luna Blue. Before Luna Blue, I was really ready to go home by the end of our vacation. Now, it gets harder and harder for me to leave! Our friends Trent and Tracy Anderson found LB last year for our joint vacations. It has everything...

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5Thank brownbuttergirl
Oakland, California
Reviewed 14 January 2008

I stayed here mid December and due to a change in my itinerary had to extend my stay and include others in the room. The front deskman was very accomodating with all of our needs. The room was very clean, and pretty nice if not a bit spartan. The kitchen area was nice and useful. I like that everyone has...

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5Thank rephello
LunaBlue, Owners at Luna Blue Hotel, responded to this review

We appreciate the fact that you liked our little hotel. However, we were very surprised by your comments about us and, more importantly, the Yucatan. We don’t resent our hotel guests. Almost without exception we find our guests delightful, interesting, and worth our time and attention. They are one of the reasons we chose to go into this business. Unfortunately...

nj
Reviewed 12 January 2008

My new wife and I just got back from spending a week at the Luna Blue. I can honestly say that we were incredibly satisfied by all aspects of our lodging. While we didn't meet Tony and Cheri in person, their style of management and philosophy on travel was very apparent in their hotel. Their staff was incredibly friendly and...

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7Thank robalesi

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
Luna Blue Hotel is located in Playa del Carmen's popular north end, three short blocks from the beach and half a block from the restaurants, shops and nightlife of 5th Avenue. This boutique hotel features palapa-covered balconies, a sunken tropical garden swimming pool, a lush garden, and one of the most popular bars in town. The hotel offers free use of four beach clubs and various local discounts. American owners and their bilingual staff offer you personal attention during your stay in paradise. ... more   less 

Additional Information about Luna Blue Hotel

Address: Calle 26 Norte, between 5th & 10th Ave, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $72 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Luna Blue Hotel 2.5*
Number of rooms: 18
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Also Known As:
Luna Blue Hotel Garden
Luna Blue Playa Del Carmen
Luna Blue Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#14 Best Value Hotel in Playa del Carmen
#15 Romantic Hotel in Playa del Carmen
#46 Family Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Luna Blue Hotel staff and other travellers.
10 questions
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Edmonton, Canada
Kentucky
over a year ago

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Questions? Get answers from Luna Blue Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay a bit more and stay at the suite, you will not regret it.”
AnaCCSa, 23 Jan 2017 | Read review
“Ask Juan for a quiet room!”
brunellaw2016, 10 Jan 2017 | Read review
“Ask for something near the back.”
beckmey11, 8 Dec 2016 | Read review
“Don't take a room without a window.”
campo84748, 5 Nov 2016 | Read review
“Ask which room gets a good wifi signal. Room nr 32 has almost none.”
  • Fridge
  • Fridge
HannaN4, 18 Oct 2016 | Read review
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