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Coco Rio Playa del Carmen

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260 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 14 June 2016 via mobile

My boyfriend and I visited playa del Carmen and stayed at this hotel. It was very nice, the staff is very friendly and answered all question we had. They even let us make phone calls from the front because we couldn't get the extension right. The only thing that was a little disappointing was the wifi. It wasn't the strongest,...

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Helpful?
Thank Nicholette C
San Juan, Puerto Rico
Reviewed 10 May 2016 via mobile

I recently traveled to Playa del Carmen and this hotel is centrally located, just steps away from 5ta Avenida, the beach, restaurants and bars. The space of the rooms is perfect, very comfortable and accomodating. The staff is also very amicable. We only had a minor mixup with our booking, but we where a large group with last minute changes....

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Thank Ricardo S
Dusseldorf, Germany
Reviewed 1 May 2016

This hotel is a little hidden gem. The rooms are comfy and nicely decorated and provided with all the accessories. The bathroom is spacious and the shower is clean and nice. But the exceptional thing is the staff! Super friendly and ready to help with everything. Ask Miguel at the reception for the tours to the main attractions in the...

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Thank marcovb89
Reviewed 8 March 2016 via mobile

This place is everything it should be. Clean, super accessible to the town and beach and the staff are exceptional!!! Rooms are perfect, beds are comfy, it's a 10 step walk from 5th Ave and a 5 min stroll to the beach. They are so warm and accommodating, excellent chilled out vibe and a lovely setting. Special shout out to...

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Thank Rachel T
Northborough, Massachusetts
Reviewed 22 February 2016

This is probably the most gorgeous hotel I have ever stayed in. The entry way and rooms are like something out of a magazine. The bed was a little hard, but the linens and bathroom were immaculate. They gave a honey shampoo which was terrific. The hotel next door had some live music going on when I was going to...

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2Thank Rachel M
Cranberry Township, Pennsylvania
Reviewed 20 February 2016

Room was beautiful and well equipped. Unfortunately it was located in very close proximity to an eternal, loud bistro with a limited play list. Very noisy. Lost my safe key, and it took two days to get the safe open. Free wifi practically non-existent and spotty.

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Thank ScubaDaddy427
cocorio, Gerente at Coco Rio Playa del Carmen, responded to this review

Hello and thank you for the comment, it´s a pleasure for us read it so we can count it and offer to our gusts a better service. About the noise: next to us there is a hotel who plays a live music three nights per week, they finish at 11:00 pm, and it is being going for years already… ,...

Mexico City, Mexico
Reviewed 18 December 2015 via mobile

This is a very small and very cute little hotel. The rooms are very clean y comfortable. It has no elevators and 3 floors, so be prepared. The location is fantastic, almost on 5th avenue and very near the most popular beach clubs (such as Mamitas). I higly recommend this hotel, it has style and great prices. Loved it there!

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Thank veronicav419
Frisco, TX
Reviewed 4 December 2015 via mobile

Nice little hotel, 5th street has grown and even the side streets are too. Use to be once past constitution it got quieter but restaurants and bars are just cranking music from 8am til 3am sometimes. Deep base that just pounds. Very difficult to sleep. WiFi was very weak. Best signal was outside room on bench. Staff seems put out...

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Thank TXGoose23
Norwich, United Kingdom
Reviewed 12 November 2015 via mobile

Firstly I will say the rooms are beautiful and in a very convenient place for both the beach( which has its own issues) and the centre including 5th avenue. Sadly there were several let downs in our stay. The first is that we didn't get given our beach towels for 3 days, we had assumed they didn't come with the...

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Thank jondell82
Reviewed 27 July 2015 via mobile

Excellent. Excellent. Excellent. Good variety of food, fantastic service, spacious rooms, mouth quenching beverages. Only area for improvement would be the entertainment pretty repetitive after you've watched one you've watched them all!

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Thank AgapeWins

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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge

Additional Information about Coco Rio Playa del Carmen

Address: Calle 26 no 125 | Entre 5ta y 10a Avenida, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $78 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Rio Playa del Carmen 3*
Number of rooms: 15
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Also Known As:
Coco Rio Playa Del Carmen Hotel Playa Del Carmen
Playa Del Carmen Coco Rio
Coco Rio Playa Del Carmen Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Coco Rio Playa del Carmen staff and other travellers.
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Questions? Get answers from Coco Rio Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the bottom floor.”
 of 5 bubbles ScubaDaddy427, 19 Feb 2016 | Read review
“Avoid the rooms close to the reception!”
 of 5 bubbles fern_anthia, 10 Oct 2014 | Read review
“We had room #20 which faces the court yard on the second floor. It was great. Not sure if there is a bad room in the hotel though there is a couple that face 26th that may be a bit noisy--noise not an issue for us!”
 of 5 bubbles lehookedontravel, 2 May 2014 | Read review
“Choose the first floor rooms.”
 of 5 bubbles 155clementm, 25 Mar 2014 | Read review
“Ask where your room is located. Had to carry our luggage up 3 flights.”
 of 5 bubbles Rusnak51, 18 Mar 2014 | Read review
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