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The Reef Coco Beach

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The Reef Coco Beach
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3,465 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Coco Beach
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Showing 2,115: English reviews
Brantford
Reviewed 1 week ago

The only good thing is the price. Service is non existent except for the Italian restaurant. The noise level is extreme, the rooms are dated, pool activities are poor at best. The buffet was good for breakfast, not bad for lunch but very poor for dinner. Eat all your dinner meals at the Italian restaurant. Do not swim at the...

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Thank David Z
03/13/2017
Reviewed 1 week ago

The buffet was the worst I have had. The choices were very limited and seemed to be the same everyday. The hours were very limited also. My room was not very clean and the lighting was very dark. Not enough electrical plugs in the room.

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Thank 537amyu
Vernon, Canada
Reviewed 1 week ago via mobile

Small hotel, within blocks to downtown playa ( 5th Ave ). Having bikes available with locks is great. Seems like most people staying here go off and tour around. Clean and comfortable was rated by the hotel as a 4 star I wouldn't give it a 3. It was very quite. Which was nice. Staff are very nice. Minor flaws...

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1Thank Jim D
03/13/2017
Reviewed 1 week ago

Overall, I thought the experience was excellent. The only downfall is the boats anchored along the beech of the property. However, the distance view is uneffected. A person could simply walk 50ft down the beach to open area with out boats as well or take the bus to the other Reef Resort. Service and Staff were excellent, Rooms were always...

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3Thank 1234ColtonM
Milwaukee, Wisconsin
Reviewed 1 week ago

beach could have been better not able to walk right into water boats docked. But overall very nice resort nice price great service. Need to add night time activities such as shows and maybe a disco really nothing to do after 9 on the resort.

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1Thank Charmond T
Reviewed 1 week ago

Photos look different to what it is, and after my extended stay in mexico, cuba and america i could not wait to come back and leave a comment on the reef.... i was extremely ticked off from the moment they capped our wifi devices at one device per person. the drinks were weak, food was OK, service was OK, the...

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1Thank Ziahd F
03/13/2017
Reviewed 1 week ago

Not impressed with the scenery nor other things.. we paid for scenery of wild life ocean front and our room we ordered a king but got a twin bed and our ocean front consist of a bunch of boats ! And the food wasn't great ..

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1Thank P2716USpaulac
Minneapolis
Reviewed 1 week ago

Standard room was terrible, did not get king sized bed as requested. Got a broken shower and the run around from very rude and unhospitable hotel staff. If you're not willing to upgrade, you're treated poorly here. Rooms are old, air con broken, bugs in sinks, loud at night. Not worth the hundreds per night we paid. Nice pool and...

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2Thank Sunseeking_8
03/08/2017
Reviewed 1 week ago

Super good service and very clean. The beach so good just so many boat around the water so we are not comfortable to swim also the smell of the gas so bad.if you can do some thing about it I am sure more customer will be there

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1Thank Mursit Nesrin T
03/08/2017
Reviewed 1 week ago

We had a great time. The only thing we were missing were our cappuccino in our lobby of the hotel. There were e nespresso machine but the most of the time it was not working and a few times the coffee were not hot. And we think this will be also to be included because we don't drink any alcohol...

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2Thank kort1005

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
197 questions
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Adena, Ohio

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room on the North side. Very noisy.”
 of 5 bubbles thompsonro, 18 Mar 2017 | Read review
“If you do book insist on the 3rd level Left side of the lobby”
 of 5 bubbles DavidZ640, 17 Mar 2017 | Read review
“2438...quiet, good air conditioning, lots of hot water and a good size room.”
 of 5 bubbles Lilly003, 11 Mar 2017 | Read review
“Our room had a balcony that overlooked the pool area, was clean and nice. We spent most of our time by the pool and on the beach!”
 of 5 bubbles gbecker1234, 26 Feb 2017 | Read review
“hotel built in U shape, all rooms have the view on the pool”
 of 5 bubbles 66martineb, 21 Feb 2017 | Read review
5 of 5