We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Reef Coco Beach

Booking.comUSD 185*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 207*
USD 185*
USD 207*
USD 207*
USD 186*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
The Reef Coco Beach
The Reef Coco Beach
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,674 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reef Coco Beach
See the most recent reviews
Showing 2,250: English reviews
O'Leary, Canada
Reviewed 19 May 2010

Travelled on May 2, 2010.. very hot!! I am a travel agent from PEI, Canada and travelled to this resort for a FAM trip through one of the Wholesales that I deal with to see how the resort was, I work for Expedia PEI Cruise Ship Centers! Great Agency. The only problem that I found with this resort is that...

 Report
Helpful?
1Thank SusanCousins
Ontario
Reviewed 14 May 2010

I always check trip advisor before going, and after coming back from a vacation. I like to see the differences in opinions of people..so I will give you my opinion after spending a week at Grand Coco Bay. I'll start by saying that I have been to many many all inclusive resorts. Very few stand out, and Coco Bay falls...

 Report
Helpful?
4Thank ontarioAli
Victoria, Canada
Reviewed 3 May 2010

This hotel has two things going for it. the staff who are wonderful and pleasant all the time and the cleanliness. Otherwise, I'd rate it at a 3 star at the most. typical "motel style" mexican rooms, old tv's chipped paint on the doors etc, stained taps, faded granite, but super clean. We were given two rooms off the bat...

 Report
Helpful?
3Thank natalie73
Dallas, Texas
Reviewed 2 May 2010

To sum up our stay, management would rather have a bad review than try to make the customer happy. We were treated terribly after having 4 different rooms in five nights due to broken tiles. We are easy travelers but the place is in dire need uf upkeep. It is showing its age and again, management is terrible and will...

 Report
Helpful?
1Thank boltzfan
Halifax, Canada
Reviewed 30 April 2010

If you base your choice of resort on luxury and grand size, keep looking. Grand Coco Bay is an intimate 210-room hotel located in Playa del Carmen where everything is within a three minute walk from your room - spa, restaurants, beach, pool, bars, water sports, gym . . . We were a group of six women in our 30s-50s...

 Report
Helpful?
3Thank dharmacate
new york
Reviewed 30 April 2010

We really enjoyed staying at this resort - the staff is definitely more friendly and accomodating than the larger resorts. The rooms although not elegant and clean and have everything you need for a room. You do not have to walk far to get to the restaurants, pool and beach which is a plus. Also you don't have to get...

 Report
Helpful?
2Thank banneparker
Zurich, Switzerland
Reviewed 30 April 2010

We had booked over internet a quite expensive ocean view room (accpted to pay the extra for ocean view!), but at our arrival the staff wanted to give us a room without any view... at the same price. We declined, but they were not able to offer us any other room accordingly, although the ocupancy was only at 50%. Finally,...

 Report
Helpful?
1Thank tog3953
Ottawa, Canada
Reviewed 18 April 2010

Great location, great beach Weird to have around 40 boats right in front of the hotel but after a while, you understand that it is because there is no waves. walking distance from the 5th avenue, no sign in the street but you need to turn left on the street where the pizza place is. Food ok, better at the...

 Report
Helpful?
Thank ndbpsy
MONTREAL
Reviewed 14 April 2010

We just returned from the Gran Coco Bay in Playa del Carmen and are looking to book for December. TEENAGERS The teens enjoyed the hotel tremendously. What we liked was the small size of the resort - you are close to all activities - including diving center, beach volleyball, waterpolo ecc. They are easily included in all activities...no matter what...

 Report
Helpful?
2Thank angibee
Ontario, Canada
Reviewed 13 April 2010

My husband and I head read some negative reviews regarding this resort. However we were very pleasantly surprised. Clean, weather great. Food, no problem. Beds were comfortable and the staff very friendly and courteous. We had a wonderful relaxing week. The only drawback was the "welcome package". we were met at the door on checkin by a very friendly woman...

 Report
Helpful?
1Thank headlocklynn

2,971 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2549)
Viewed
Room/Suite (187)
Viewed
Hotel & Grounds (405)
Viewed
Pool/Beach Area (697)
Viewed
Dining (194)
Viewed
View from Room (106)
Viewed
Bathroom (32)
Viewed
Family/Play Areas (20)
Viewed
Business Centre/Function Rooms (4)
Viewed
0:23
Videos (2)
Viewed
Other (902)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (367)
Viewed
Amenities (46)
Viewed
Beach (35)
Viewed
Pool (52)
Viewed
Dining (4)
Viewed
Standard Room (52)
Viewed
Standard Room with Pool View (66)
Viewed
Superior Room with Ocean View (Leading Holiday Club) (71)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (10)
Viewed
Room/Suite (7)
Viewed
Dining (7)
Viewed
Family/Play Areas (9)
Viewed
Bathroom (1)
Viewed
Other (10)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
1.7 km away
Magic Blue Hotel
Magic Blue Hotel
#53 of 214 in Playa del Carmen
630 reviews
40.2 km away
Grand Oasis Tulum
Grand Oasis Tulum
#18 of 23 in Akumal
1,884 reviews
22.5 km away
Dreams Puerto Aventuras Resort & Spa
Dreams Puerto Aventuras Resort &...
#10 of 17 in Puerto Aventuras
4,513 reviews
Show Prices
Show Prices
Show Prices
25.1 km away
Barcelo Maya Tropical
Barcelo Maya Tropical
#7 of 17 in Puerto Aventuras
4,313 reviews
37.8 km away
Zoetry Paraiso de La Bonita
Zoetry Paraiso de La Bonita
#4 of 25 in Puerto Morelos
2,201 reviews
32.2 km away
Grand Palladium Colonial Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotwire, Expedia, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your The Reef Coco Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
209 questions
Ask a question
Adena, Ohio
Edmonton, Canada

See all questions (209)

Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the North side of the resort are quieter!”
504gabrieller, 21 May 2017 | Read review
“Near the lobby is best the get away from the nightclub”
sassaroony1966, 12 May 2017 | Read review
“Beware of time sharing promotions. They are killing you!”
557valentinm, 9 May 2017 | Read review
“get the suite room to get the ocean view,”
40nadeaned, 6 May 2017 | Read review
“Choose a room far from the lobby”
ashleybaby93, 5 May 2017 | Read review
5 of 5
Booking.com
USD 185* /night
View Deal
Bookit.comUSD 207
Hotwire.comUSD 186
Expedia.comUSD 186
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates