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The Reef Coco Beach

4,227 reviews
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Traveller (2725)
Pool & Beach (839)
Room & Suite (547)
Overview
  • Excellent26%
  • Very good42%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“boats anchored”(47 reviews)
“italian restaurant”(179 reviews)
“small resort”(94 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from The Reef Coco Beach
Offers & Announcements: Package Deal
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,227)Write a Review
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Show reviews that mention
All reviewsboats anchoreditalian restaurantsmall resortlobby barentertainment staffnachoscab ridepool viewrecommend this resortall inclusive resortsister resortglass of champagnenight lifespecialty restaurantsfifth avenuea great vacationan excursion
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1,451 - 1,455 of 2,510 reviews
Reviewed 24 November 2012

"My Son" And I Travelled Separately,I From Regina,My Son From Edmonton.When I Arrived To The Hotel,I Was Greeted,Very Friendly And Warmly.I Arrived One Day Before My son.The Service In The Hotel On the Wide Range Is Very Outstanding!!! Anything You Need Or Want The Staff...More

4  Thank carmelitaRegina
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 26 November 2012

Dear CarmelitaRegina, We appreciate your kind comments and would like to thank you for taking the time to post your review on Trip Advisor. We are very pleased to learn that you had a wonderful stay at our beautiful resort and will be very honored...More

Reviewed 24 November 2012

I stayed here for 6 nights with a bunch of friends. The pros: - Cheapest all inclusive package in playa - Good food service every day - Food wasn't bad (not gourmet by any stretch, though the specials were tasty, lots of fresh fruit as...More

3  Thank gigamosh57
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 26 November 2012

Dear gigamosh57, We really appreciate your review published on Trip Advisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our Resort. Thank you for recommending Grand Coco Bay. Please do not forget that...More

Reviewed 21 November 2012

I would give Grand Coco Bay 3 stars best. I think they should offer free wifi, as having to pay $15 a day for wifi usage is crazy to me especially since discovering the majority of hotels in Playa offer free wifi. My second biggest...More

2  Thank Jennifer M
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 22 November 2012

Dear Jennifer M, We appreciate your valuable comments and would like to thank you for taking the time to post your review on Trip Advisor. We are deeply sorry to read that you experience some inconveniences during your stay at our resort as we strive...More

Reviewed 12 November 2012

I just had my wedding at grand coco bay at the end of October. the staff was very friendly, especially Manuel and Victor, the bell boys. I especially want to mention that the maids were exceptionally amazing. our room was always very clean and we...More

1  Thank tmdonnelly
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 12 November 2012

Dear Mrs. Donelly, Thank you for choosing Grand Coco Bay, as a destination for your wedding. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieve our constant goal...More

Reviewed 9 November 2012

Grand cocoa bay, great hotel. It was always clean and the staff always pleasent. Once yuou arrived prepare to get slammed by the concierge. After that it was a nice romm that provided room service. The dining was good for the ala carte and the...More

1  Thank Nunya69
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 10 November 2012

Dear Russell P, We appreciate your kind comments and would like to thank you for taking the time to post your review on Trip Advisor. We are very pleased to learn that you had a wonderful stay at our beautiful resort and will be very...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 170 - USD 367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Playa del Carmen
#62 Spa Hotel in Playa del Carmen
#74 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 170 - USD 367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Playa del Carmen
#62 Spa Hotel in Playa del Carmen
#74 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2725)
Pool & Beach (839)
Room & Suite (547)
Dining (219)
Amenities (46)
Family and Play Areas (29)
Business Centre & Event Rooms (4)
Questions & Answers
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birdwelltn
14 February 2018|
Answer
Response from salanay | Reviewed this property |
It would be about a 20 minute walk into the "safe" area to go eat in. The ferry would be near fifth Avenue. I would recommend a taxi to the ferry and then eating in places near there. We did take the shuttle to see the... More
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birdwelltn
5 February 2018|
AnswerShow all 2 answers
Response from salanay | Reviewed this property |
We upgraded and my husband was able to get Coors Lite at a lot of the bars. He had to ASK for it, though. Also Tekata Lite was available for us. We still got modello in our fridge. The snack bar had great burgers and I... More
0
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aliciamV7775RZ
4 February 2018|
Answer
Response from B1zoetermeer |
hey Really don t know sorry
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Room Tips
"Night club music VERY loud outside our room. Anytime a question was asked we felt like we got the runaround..."
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"Don't bother with the specialty restaurant. They weren't really worth the extra money."
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"Look for the other side of the resort far away from the disco nearby."
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"Try to avoid the East side of the building, it is rumored to be noisy becasue of a night club next door."
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