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01/10/2017 02/10/2017
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    The Reef Coco Beach

    Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 185*
    USD 159*
    SAVE USD 26
    USD 184*
    USD 185*
    Traveller (2638)
    Pool & Beach (821)
    Room & Suite (495)
    The Elements Oceanfront & Beachside Condo Hotel
    173 reviews
    #92 of 211 hotels in Playa del Carmen
     
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    Blue Beach Hotel
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    #189 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent26%
    • Very good41%
    • Average18%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Laundry Service
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Reef Coco Beach
    Offers & Announcements: Package Deal
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    The Elements Oceanfront & Beachside Condo Hotel
    173 reviews
    #92 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,774 reviews
    #28 of 211 hotels in Playa del Carmen
     
    Pueblito Luxury Condohotel
    238 reviews
    #123 of 211 hotels in Playa del Carmen
     
    Blue Beach Hotel
    37 reviews
    #189 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,964)
    There are newer reviews for The Reef Coco Beach
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    11 - 15 of 2,388 reviews

    Reviewed 2 weeks ago

    The hotel was not what we expected when we booked our trip. The room was average with leaks and uncomfortable beds. No wifi included. What a let down. The incident that pushed us over the top was an unprofessional employee named Victor. He invited us...More

    Review collected in partnership with this hotel
    Thank 450arturo
    Reviewed 2 weeks ago

    Most of the staff are miserable and do not care ( make you feel unwerlcomed). Only a handful provide you good service (señor Miguel, Enrique, and Alex). The vacation club is extremely pushy and get upset if you dont purchase. Buffet food and drinks are...More

    Review collected in partnership with this hotel
    Thank starsnpink03
    Reviewed 2 weeks ago

    Just came back from a three generation family holiday. Don't believe all negative reviews. Arrival, met by our rep at the airport and had a 1 hour ride to the hotel. We arrived at 11.00 am and had been up since 2am. We were all...More

    Thank taxqueen
    Response from TheReefResorts, Brand Executive at The Reef Coco BeachResponded 6 days ago

    Dear Taxqueen, It is a pleasure to read such a wonderful review. We are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and...More

    Reviewed 2 weeks ago

    Problems with the toilet flush and hair dryer (service call placed, but no response) Requested queen size bed, but were offered only double size beds at our arrival. WI-FI should be free, as in many other resorts. Main restaurant food is good, but often barely...More

    Review collected in partnership with this hotel
    Thank R1061XGsylviec
    Reviewed 3 weeks ago

    the location ist very good + it is a very nice hotel, there different bars for drinks and even a snackbar until 2am, the animation and fitness team is great and there guests from all over the world! :)

    Review collected in partnership with this hotel
    Thank P2016LOjacquelineh
    The Elements Oceanfront & Beachside Condo Hotel
    173 reviews
    #92 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,774 reviews
    #28 of 211 hotels in Playa del Carmen
     
    Pueblito Luxury Condohotel
    238 reviews
    #123 of 211 hotels in Playa del Carmen
     
    Blue Beach Hotel
    37 reviews
    #189 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 146 - USD 408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #51 Top resorts Hotel in Playa del Carmen
    • #60 Spa Hotel in Playa del Carmen
    • #72 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Expedia, Cancelon, Agoda, Travelocity, Hotwire, TripOnline SA, Evoline ltd and Cheap Tickets so you can book your The Reef Coco Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Coco Bay Mexico ,
    • Grand Coco Bay Playa Del Carmen ,
    • Grand Coco Bay Hotel Playa Del Carmen ,
    • Grand Coco Bay Riviera Maya ,
    • The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (2638)
    Pool & Beach (821)
    Room & Suite (495)
    Dining (216)
    Hotel & Grounds (1416)
    Bathroom (33)
    Family and Play Areas (29)
    Business Centre & Event Rooms (4)
    Nearby
    Mahekal Beach Resort
    2,774 reviews
    .52 km away
     
    The Elements Oceanfront & Beachside Condo Hotel
    173 reviews
    .13 km away
     
    Blue Beach Hotel
    37 reviews
    .38 km away
     
    Pueblito Luxury Condohotel
    238 reviews
    .47 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    1 September 2017|
    Answer
    Response from salanay | Reviewed this property |
    Hi! We didn't owe any fees when we checked in, we had booked through A travel agent and everything was prepaid. However, we did upgrade so yes we had to present a card. I would take one with you.
    0
    Votes
    taxqueen
    14 August 2017|
    Answer
    Response from salanay | Reviewed this property |
    We went in early May. The beach was fine. There can always be seaweed depending on what's going on out in the ocean, but the resort works hard to make it nice.
    0
    Votes
    taxqueen
    8 August 2017|
    AnswerShow all 4 answers
    Response from TheReefResorts | Property representative |
    Dear taxqueen, Thank you for contacting us. Regarding your query please let us inform you that we do have elevators but our hotel is not handicap accessible. Kind regards, Micaela Castilla Brand Executive
    1
    Vote
    Google Translation
    Room Tips
    "Quieter rooms on third floor away from reception"
    Read review
    "Have rooms near to the beach on 2nd Floor"
    Read review
    "We were on the third floor, easy to reach by elevator. It was quiet."
    Read review
    "A room by the beach is VERY quiet. Rooms near the lobby will enjoy very loud entertainment while they try to..."
    Read review
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