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Sunset Fishermen Spa & Resort

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Sunset Fishermen Spa & Resort
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960 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Hardwick, Massachusetts
Reviewed 7 August 2014

Staying at this resort is beautiful and serene. The beach is wonderful. The staff is great. Vicki does a great message and facial. Thank you. Doug and Penny are great hosts. They make sure the place is spotless. The condo's are very nice. The marble floors and counter tops are beautiful. I will be returning again in September and December...

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Helpful?
Thank John M
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for taking the time to share you experience at Sunset Fishermen and for your nice comments about staff. We are also glad to learn you had a peaceful and serene stay and are already making plans to come back in September and December. It will be our pleasure to have you back with us.

Colorado Springs, Colorado
Reviewed 23 July 2014

I visited this resort a few years ago and it was really nice. Clean, comfortable, and seemed to be in great shape. This visit was a disaster. Upon arrival we had no hot water. And after three days, we still had no hot water. The excuse was "the pump is broken" and "we are working on it". Also, the pool...

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4Thank GLFCHK228
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you very much for taking the time to share your experience at Fishermen’s Village with us. Catering to repeat guests in its majority this property has had a consistent full occupation year-round since its opening which is something we strive to preserve. We regret to hear that on this occasion your experience was not equal to your...

Montreal, Canada
Reviewed 16 July 2014

We returned from here just a few weeks ago and must say that often pictures can be very deceiving. This certainly seemed to check all of the boxes but when we arrived, things changed. Upon arriving at the condo and checking all of the rooms, we noticed in the queen bedroom a puddle of water on the floor. Upon closer...

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Helpful?
5Thank elizabeth_pierre
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for taking the time to post your feedback about your stay at Fishermen. We regret to read we failed to provide you with a vacation experience which reflects our commitment to quality and excellence. We take every comment seriously and your points are benefitial suggestions to improve the service quality to our valued guests like you....

Aspen, Colorado
Reviewed 9 July 2014

Great hotel for its price point. Clean and well maintained. Comfortable amenities. Pleasant and helpful staff. Very professional. Particularly liked Elizeth the Front Desk manager. Great attitude and very helpful. Knowledgeable and accommodating. Great job Elizeth! I will be returning.

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Helpful?
1Thank Scott W
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments and for considering Sunset Fishermen a Great place. We are glad to learn that you enjoyed your stay and we are looking forward to your next visit.

Deptford, New Jersey
Reviewed 9 July 2014

This was most of our groups first trip to Mexico, and my first trip to Playa del Carmen. The purpose of our visit was to just get away for a week; a mix of relaxation and fun. I used RCI to book the resort and though many reviews were complaints gave an uneasy feeling, we kept an open mind. Our...

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Helpful?
2Thank Jonathan M
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for taking the time to share your experience at Sunset Fishermen and for considering us an amazing resort with an amazing staff. We are glad to read you enjoyed your stay with us and are already making plans to come back with your kids in two year. It will be our pleasure to be your host...

Alexandria, VA
Reviewed 3 July 2014

It's been two years since our last visit to this facility. Every year we have visited, there has been some major issue upon our arrival. This year it was no different, in fact, it was the worst. Four families were unhappy with their situation. For us, it seemed as though registration didn't put us in the system so the folks...

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4Thank BluLightning
Virginia Beach, Virginia
Reviewed 2 July 2014

Negatives: Not enough staff at dinner time. Reservations are needed for dinner. In the evening, the hotel runs out of hot water. Positives: A very clean beach, helpful staff, beautiful & large rooms. Great air conditioning. Games and shows by staff and outsiders. Everyone is so nice. My husband and I have been to this resort 4 times in the...

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4Thank Vorth36
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments. We are glad to learn you always love to visit Sunset Fishermen and you had a nice stay during your last visit. We also appreciate the opportunity areas mentioned, our guests' satisfaction is our main concern so your feedback enables us to review our standards and procedures in order to assure the...

Reviewed 1 July 2014

Very Nice and beautiful, clean and well kept hotel, amazing location, pleasant surroundings, good attentive service, served very good tasting and looking food, fun activities around the pool and on the beach,

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Thank Madimesz
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments. We are glad to learn you had a wonderful time while vacation at Sunset Fishermen and enjoyed our amenities. Come back soon, remember you home away from home will be waiting for you.

Clovis, Ca
Reviewed 27 June 2014

We have been here before and always like the beach here better than other beaches in the area. The sand is so fine and easy to walk on with out stepping on rocks. This was the so called slow season so it was not too crowded but just enough people to meet and make new friends. The breakfast had very...

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2Thank emym1935
Reviewed 22 June 2014

Excellent service, clean rooms, great food and Drinks. We had the all inclusive and were able to take out kayaks and a catamaran for free. Entertainment mngr, Andy played tons of games with us and my 7 year old son found a few friends for the week. Fountains & pools were all working. We worked out in the gym and...

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Helpful?
1Thank Chris_azios
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments and for considering Sunset Fishermen a Paradise. We appreciate your nice comment specially about our staff and we thank you on their behalf. It will be our pleasure to be your host next year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77714, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $222 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#55 Family Hotel in Playa del Carmen
#84 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Fishermen Spa & Resort staff and other travellers.
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Questions? Get answers from Sunset Fishermen Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I did not find a bad spot in this resort.”
 of 5 bubbles kanderson2017, 23 Mar 2017 | Read review
“Smallish resort with all rooms near pool, beach and restaurant. Plenty of beach and pool chairs.”
 of 5 bubbles patl796, 19 Mar 2017 | Read review
“Ocean view”
 of 5 bubbles kathyhG2953KD, 12 Mar 2017 | Read review
“All suites have a view of the pool and the ocean with the exception of some of the lock-off studios which face the yard or parking lot.”
 of 5 bubbles MarvelM_12, 12 Mar 2017 | Read review
“Ocean view”
 of 5 bubbles 914WilliamJ, 8 Mar 2017 | Read review
5 of 5