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Sunset Fishermen Spa & Resort

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Sunset Fishermen Spa & Resort
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974 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Fishermen Spa & Resort
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Showing 851: English reviews
Arlington, Texas
Reviewed 2 February 2015

We have owned a timeshare there for 9 year, but I have not been there for quite sometime. I had forgotten how nice it was to be so close to the water. The room has some new furniture. The rest was familiar. This place defintely favors the timeshare owners. I would not book this place as an all inclusive. The...

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Helpful?
2Thank Jeff209
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for taking the time to share your experience. It was our pleasure to host you again. We are glad to learn you had a wonderful time at Sunset Fishermen and exploring the surroundings as well. Come back soon, remember your home away from home is waiting for you.

Barrington, Illinois
Reviewed 31 January 2015

Alejandra Rescala is a wonderful teacher for stretches and yoga in the mornings. Very nice personality. Very kind and nice to the guests. She does a wonderful job. She is very accommodating to hold the class in the shade rather than in the sand on the beach facing the sun. She honored my request without a problem.

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Helpful?
Thank Harriett7
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments, specially about Alejandra, whom we are very proud of and thank your on her behalf. We are glad to learn you enjoyed your stay at Sunset Fishermen, specially the yoga class. We hope you come back soon, it will be our pleasure to host you again.

Winnipeg, Canada
Reviewed 28 January 2015

Wonderful staff, beautiful view, lot of space, amazing beach! I like a lot of life, party and loud music. This place is more for older people that like to go to bed early and have it quiet. Even so, we had a blast as we made our own good times. We were there as a group of three couples and...

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1Thank amazingvacation2015
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments. We are glad to learn you had a wonderful vacation and were able to enjoy our beautiful and amazing beach. Come back soon, remember your home away from home is waiting for you.

Reviewed 25 January 2015 via mobile

I want to commend the staff at Sunset Fishermen. When I discovered one of our luggage pieces was missing they went to work quickly and phoned the transportation company (Premier) and the driver returned. They phoned the Cancun airport then arranged for me to return the next day. It was not easy dealing with the Mexican airport authorities but eventually...

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Thank Jim H
Prairie Village, Kansas
Reviewed 25 January 2015 via mobile

I am shocked to read another guests review of customer service from the GM Javier because we had a similar experience! We had done a time share exchange through VRIETY exchange and upon our arrival they denied having our reservation. I showed them my confirmation email with a confirmation number for our one week stay in November 2014 and they...

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4Thank stinsonk5
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your comment. We are sorry to learn we were not able to fulfill your expectations and we apologize for that. Our guest satisfaction is our main concern, reason why we are giving follow up to your comments in order to review our standards and procedures and keep the service and Mexican hospitality, we have been...

Reviewed 24 January 2015 via mobile

We rented a condo on VRBO for this facility. We had confusion checking in, but learned later from the owners that there are so many different type of units here that reception gets mixed up, it's also a time share property. We lived our unit, it was perfect space for us. The kitchen was well stocked for cooking. It was...

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2Thank Tricia F
Vancouver, Canada
Reviewed 23 January 2015

This is a simple, quiet resort. There is no dance music, no partying, and no activities. There are a lot of time share holders here and most of the guests are over 45. Many are over 60 as well. They play classic rock and 50s pop on fairly quiet speakers. We didn't expect this atmosphere, but we were okay with...

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3Thank Mr G
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your comments. Our guest satisfaction is our main concern, reason why your feedback enable us to review our standards and procedures in order assure the quality service we have become known for. Receive our apologies for not being able to fulfill your expectations.

Cincinnati, Ohio
Reviewed 18 January 2015

We stayed at Sunset Fishermen's Resort in late Oct. 2014, with another Owner/couple in a 2BR, 3BA "apartment". We enjoyed the rather 'quiet' location (although hard to find), the smallness of the resort and the friendly staff and guests. The hotel staff was very helpful and friendly. This is NOT a 4-5-Star resort, but the beach-front location and pools are...

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2Thank SavvyTraveler-OH
Reviewed 16 January 2015

Just completed a 10 day stay here. Very disappointed with the stay overall.The staff were very good, courteous and helpful especially Guillermo, Alejhandra, Robert (cook), Diana & Marcial. The food was excellent (menu driven), not buffet) Location is great, right on the beach. Now, the bad, We had booked through an agent to be provided all-inclusive one bedroom suites only...

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4Thank Rick L
Asheville, North Carolina
Reviewed 11 January 2015

The resort is low key, quiet, the staff are helpful and friendly. I have seen them over 10 or 12 years now and really appreciate them: Marcial, the greeter, is a sweet and helpful person. Anselmo who gives out towels is outstanding. Adam, Jesus,and Lady, who are servers and bartender, are helpful. Miguel, at customer service, is helpful. Maria the...

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Helpful?
Thank happywnc

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Amenities

Highlights
  • Free Internet
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77714, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $225 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
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Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#55 Family Hotel in Playa del Carmen
#84 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Fishermen Spa & Resort staff and other travellers.
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Questions? Get answers from Sunset Fishermen Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedroom suite or bust.”
kibular, 28 Apr 2017 | Read review
“Rooms on the third floor in the "B" tower were excellent.”
zoneme2000, 16 Apr 2017 | Read review
“Try and get an ocean view - the ocean is beautiful!”
psyvertson, 11 Apr 2017 | Read review
“easy 10 minute walk into town”
mlmcclelland, 10 Apr 2017 | Read review
“I did not find a bad spot in this resort.”
kanderson2017, 23 Mar 2017 | Read review
5 of 5