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Sunset Fishermen Spa & Resort

1,122 reviews
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Traveller (533)
Room & Suite (342)
Pool & Beach (217)
Overview
  • Excellent46%
  • Very good33%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
“tres rios”(56 reviews)
“member services”(14 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (1,122)Write a Review
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All reviewstres riosactivities directormember serviceswelcome partytimeshare ownerswalk into townall inclusive plangated communitysecond homethe wait stafffull kitchengreat beachwater aerobicsbedroom suitethird floormayan ruinsall inclusive package
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281 - 285 of 969 reviews
Reviewed 9 February 2016

The staff at Sunset Fishermen did an excellent job during our recent two week stay. Marcial, at the door was very helpful as were the two hostesses, Laura,at breakfast, and Marlene, at dinner. The waiters, Adan and Alberto at breakfast along with Angel at dinner,...More

Thank Charles R
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 11 March 2016

Dear Charles: Thank you for sharing your review. We are happy to know that our staff's performance was not overlooked and will be delighted to share your wonderful compliments with the personnel you kindly mentioned by name. Thank you for your lovely comments in regards...More

Reviewed 7 February 2016

The Fisherman is an older but well kept resort. With only 60 some units, it is quaint and personal. If you are looking for a state of the art 6 star resort, this is not it. It seems to me that everyone that was there...More

1  Thank nate s
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 3 March 2016

Dear Nate: Thank you very much for taking the time to write your review of Sunset Fishermen and we are happy to hear you enjoyed your visit and noticed the kind-heartedness of our Staff. We look forward to having you visit us again. Kind Regards

Reviewed 2 February 2016

The good, the bad, and the ugly, but I'll start with the ugly so we can end on a good note. This is a long review. If you want the Cliff's Notes version, here it is: despite the issues, I'd stay here again. I stayed...More

3  Thank lyrix428
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 5 March 2016

Dear Guest: Thank you for taking the time to write your detailed review. We are constantly seeking to improve the vacation experience we provide and greatly appreciate your comments and suggestions, they will definitely be taken into consideration. It's a delight to know that the...More

Reviewed 1 February 2016

We tried the meal plan for the first time this year and were pleasantly surprised. While it is not a 4-star restaurant, the breakfast buffet was large and varied and the dinner was tasty. The cook works wonders with fish and the beef was very...More

Thank diane_rains
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 7 March 2016

Dear Guest: Thank you for your feedback. We are delighted to know that we were able to exceed your vacation expectations. Much time and dedication is put into our menu and we love to hear that our cuisine was much to your liking. Thank you...More

Reviewed 31 January 2016 via mobile

I stayed at Fishermans village for the week of my birthday. All the staff was extremely friendly and helpful but some really stood out. These guys really went above and beyond to make sure we had everything we needed. A big thanks to Alberto, Roger...More

1  Thank Meghan C
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 7 March 2016

Dear Meghan: Thank you for sharing your lovely review. We are honored to know that our staff's amiable service contributed to an enjoyable celebration and stay at the Sunset Fishermen. Thank you for complimenting a few staff members by name, we will be sure to...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 165 - USD 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 165 - USD 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (533)
Room & Suite (342)
Pool & Beach (217)
Dining (55)
Amenities (97)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SheKatKelly
15 February 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
If you want transportation to and from the Cancun airport you can contact the people that you made the reservation with or the hotel Facebook page.
0
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TrinaConnecticut
10 February 2018|
AnswerShow all 2 answers
Response from pharm1 | Reviewed this property |
We never did the all inclusive but the food at the welcoming party as well as the fiesta was fantastic. Also ate a couple of meals at the beach restaurant and they were ok for the type of meals I had ( hamburger ).
0
Votes
musictraveler40
19 January 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
You can contact the hotel when you get to Playa and see. Normally they don't offer day passes during busy season.
1
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Room Tips
"Choose 3rd floor overlooking the pool and ocean."
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"You will have no choice unless you are an owner and book one year and one week Ahead"
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"Tough to get in to this property, and for sure not for party-types. A quieter atmosphere, which we enjoy!"
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"The maid did a wonderful job every day in cleaning our room. My only tip would be to put comfortable sofa and..."
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