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Hotel Riviera del Sol

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Hotel Riviera del Sol
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366 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Reviewed 11 April 2016 via mobile

We just spent three nights at Riviera Del Sol. What a great experience! We will definitely stay here again. The hotel is quaint and personal with just 26 rooms. Our room was pretty, spotless and had everything we needed. A comfy king size bed and a balcony overlooking the pool. The front desk staff and breakfast staff were very nice...

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1Thank Jenn H
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thank you for your lovely feedback! . We are happy that you have enjoyed our Riviera del Sol. We hope to see you soon! Bonito Dia! Saludos.

Minneapolis, Minnesota
Reviewed 18 March 2016

Stayed at Riviera del Sol from 2/19-2/16. We wanted to try something different on this vacation. We’ve always walked by these cute boutique hotels in Playa. This year we decided to try one. We wanted to break out of the all-inclusive. We wanted better food, drinks and service. It exceeded expectations. We stayed in room 301. It’s on the top...

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2Thank mello1441
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thank you so much for your feedback. We are very grateful that you have chosen us to spend their holidays in Playa del Carmen. We look forward to your visit again soon. Best Regards!

Warstein, Germany
Reviewed 15 March 2016

The rooms are very nice and kept clean. The receptionists are very friendly and attentive. The location of the hotel is very good, close ways to Mamita beach and 5th avenue. However the loudness during the night is quite annoying. The breakfast location is nice but the breakfast choices are very limited. Every day the same and often you need...

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Helpful?
Thank michael59-51
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

We appreciate your comments . We regret that it has not been all good your experience. Comments like these are what help us grow and improve. We are working every day to improve service. We hope you can give us the opportunity to change your opinion about us on your next visit to Playa del Carmen. Thank you very much...

Montreal, Canada
Reviewed 13 February 2016

Totally satisfied with the experience. Next time I'll stay longer at playa. Close to everything you need. The only thing not available was the laundry service. Not a big deal for a solo traveler. Coming back for sure!

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1Thank Alberto P
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thank you so much for your feedback!! We hope see you again! Have you a great year! Best regards!

Seattle, Washington
Reviewed 1 February 2016

Okay, three great things about this hotel: 1. It's small an intimate. There are only about 20-24 rooms that wrap a charming courtyard with pool, greenery and sitting areas. It's incredible relaxing, a tiny oasis. 2. The staff is outstanding. Mostly Argentines, they are conscientious, incredibly courteous and helpful. Most of them have been there a long time which is...

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1Thank PShankel
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thank you for your feedback! All you said it's true, in some dates Playa del Carmen it's very noisy. We working to fix it and give to our guest the best experience in Playa del Carmen. We hope see you again, and change your opinion about the noise of the place. Best Regards!

Memphis, TN
Reviewed 27 January 2016

My husband & I just returned from an amazing 9-night stay at Riviera Del Sol ( for the 2nd time actually in the last 10 years), & we can't express enough to our fellow travelers that this is the way to truly do Playa. This quaint hotel is in the most up & coming northern part of Playa, one block...

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3Thank Silke C
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thank you for your amazing feedback! We are so happy to know you experience was excellent!! I will send to Gabriela your comments. Hope to see you very soon!! Best Regars

London, UK
Reviewed 23 January 2016

We stayed at the Riviera del Sol over Christmas and New Year. It's just off 5th Avenue and a short walk to the beach so really easy to get around Playa. They give you vouchers to use the Marmitas beach club so you get sun beds and parasol at the beach. We had a ground floor twin bed room with...

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2Thank wellwhynot
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

thank you for your feedback. We are happy to know you liked it the presents for christmas and New Year. We are working about the noises around the hotel, hope to fix it as soon as possible. Hope to see you again very soon. Best Regards!

Reviewed 22 January 2016 via mobile

We had a wonderful stay!! Staff and accommodations were perfect! We stayed 3 nights. Could walk to everything, it rained a bit but we borrowed a umbrella from them and went out to hit the town..the free breakfast every morning hit the spot and was very tasty.. They also had a bar for the guest to get a cocktail by...

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1Thank Travelin M
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Hello!! Thank you for your feedback!! we are so happy to know you experience was very good. Hope to see you again!! Best Regards!

New Haven, Connecticut, United States
Reviewed 5 January 2016

For my first trip to Mexico, this place was absolutely a dream! Not knowing what to expect, I was nervous booking a hotel that I had never seen before, but this place was near perfect. THE PEOPLE: The hotel concierge girls (Gabriella especially) were amazing. Very friendly, welcoming, and fun. Everyone who worked at the front desk spoke english proficiently...

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4Thank Lindsay B
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thanks for your feedback! hope you visit us soon! Best Regards!!

Reviewed 30 November 2015

Conveniently located ½ block from 5th Avenue and 2 blocks from the beach! A little tropical oasis in a perfect convenient location. The lush and mature foliage and zen-like décor of the loft lounge area provides a relaxing atmosphere and welcome reprieve from the hustle and bustle of Playa Del Carmen. A perfect setting to wind-down and read a good...

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2Thank Ruth H
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thanks for your feedback! We are so happy to know you enjoyed your stay with us. Hope you visit us soon! Best Regards!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Riviera del Sol is an outstandingly beautiful hotel located in Playa del Carmen. Here you will enjoy a peaceful atmosphere accompanied by the warm, friendly, and courteous service the Mayan Riviera is famous for. Riviera del Sol is designed exclusively with your relaxation and comfort in mind. Each room has a private patio or balcony overlooking the pool and stunning garden area. Whether it’s just the two of you or your entire family, you will find that staying at Riviera del Sol is a truly exceptional experience - Welcome to the magic that is Riviera del Sol! ... more   less 

Additional Information about Hotel Riviera del Sol

Address: 1a. Av. Norte y Calle 30 Nte. | Quintana Roo, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $136 - $1,669 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riviera del Sol 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Hotel Riviera Del Sol Playa Del Carmen, Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riviera del Sol staff and other travellers.
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Questions? Get answers from Hotel Riviera del Sol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great room bottom floor by lobby”
 of 5 bubbles DancinDeb, 22 May 2016 | Read review
“First time, the room was quiet clean and confortable.”
 of 5 bubbles albertopH4862SK, 12 Feb 2016 | Read review
“Go with the first floor. The noise is better and the pool/courtyard are quaint.”
 of 5 bubbles PShankel, 31 Jan 2016 | Read review
“We had a ground floor room - it was nice”
 of 5 bubbles wellwhynot, 22 Jan 2016 | Read review
“Rooms on the north west are probably quieter but rooms on the east facing side are more likely to have a view of the water.”
 of 5 bubbles 197lindsayb, 4 Jan 2016 | Read review
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