We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (303)
Room & Suite (230)
Dining (8)
You may also like
See all
Nearby Hotels
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Concierge
Laundry Service
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (397)
Filter reviews
258 results
Traveller rating
172
67
13
3
3
Traveller type
Time of year
LanguageEnglish
More languages
172
67
13
3
3
Show reviews that mention
All reviewswhere breakfast is servedgarden viewboutique hotelsmall tvbeautiful hoteldefinitely stay here againking roomfresh fruitferry to cozumelavenoisebeachbalconieslocknightlifehoneymoonpesos
FilterEnglish
Updating list...
1 - 5 of 258 reviews
Reviewed 23 April 2018 via mobile

Booked knowing it would be on the main street but this was no problem as room triple glazed! Staff were lovely and helpful - reception always smiley and breakfast was basic but always freshly made with fresh fruit and juice! Rooms clean with fresh towels...More

Thank debbiebeavon
Response from LunataHotel, Gerente at Hotel LunataResponded 3 weeks ago

Thank you for your positive review! We are glad you enjoy your stay at Lunata, We hope We welcome you in the near future, wish you a wonderful Summer!

Reviewed 11 March 2018

Stayed 4 nights with rooms backing on the courtyard, with balconies. We arranged for a Mexican chef to make us dinners in the courtyard Fantastic meals and all arranged by Lunata for us. Service at Lunata is first rate and very helpful with local info....More

1  Thank SirJohneh
Response from LunataHotel, Gerente at Hotel LunataResponded 6 April 2018

Thank you so much for this wonderful review and for trusting us on the services we arrange for you, the best thing about the small hotels is that we can have a very direct comunication with our guest and we can give always honest advices,...More

Reviewed 9 February 2018 via mobile

My wife and I originally booked this hotel for one night but decided to extend for two more nights as we were very impressed by the cleanliness, location, helpful staff, and included breakfast. We will definitely stay here again once back in playa del carmen....More

1  Thank Paklinc L
Response from LunataHotel, Gerente at Hotel LunataResponded 6 April 2018

Thank you so much for your wonderful review, you definitely have to comeback as there are always new places to go, more things to do and good weather all year round, We will be happy to Welcome you back! have a wonderful spring, warm regards.....

Reviewed 7 February 2018 via mobile

Hotel Lunata is right off of the bustling 5th Avenida, but you would never know it as our room, which faced the busy street was completely silent. The hotel is on this main drag but it is set off from the street and there is...More

Thank theobreaux
Response from LunataHotel, Gerente at Hotel LunataResponded 6 April 2018

We appreciate your feedback, is very important for Us to know our weaknesses in order to improve and offer our guest a total wonderful experience. Thank you also for appreciate our hotel and service, We hope you can give us the opportunity to Welcome you...More

Reviewed 30 December 2017 via mobile

Beautiful and inexpensive hotel right in the middle of everything in Playa del Carmen! Walking distance to all the fun bars and the beach. They were also very accommodating when we had to update our reservation due to Hurricane Harvey; the resort we booked for...More

Thank felyarzola
Response from LunataHotel, Gerente at Hotel LunataResponded 14 January 2018

Thank you so much for the wonderful review you wrote about Lunata and our Staff. We are happy you had the opportunity to stay with us after all, We totally understand a natural disaster is not your fault and our guest will always have 100%...More

View more reviews
Most Booked Properties in Playa del Carmen
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Airport Transportation
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
USD 78 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Playa del Carmen
Room types
Non-Smoking Rooms
Details
Price range
USD 78 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Playa del Carmen
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (303)
Room & Suite (230)
Dining (8)
Pool & Beach (3)
Amenities (14)
Family and Play Areas (13)
Questions & Answers
Ask a question
demadam2017
2 May 2017|
Answer
Response from LunataHotel | Property representative |
hola! the Hotel doesn't have an elevator, the rooms are upstairs, there are not rooms on the ground floor. The rooms facing 5th. Ave. have a little balcony and the rooms facing the garden have a large terrace with a hammack... More
0
Votes
Google Translation
Room Tips
"Courtyard rooms are nice. If you want to watch the action get a room on 5 ave side-but it will be noisier."
Read review
"Courtya d rooms are quietet"
Read review
"garden rooms are peaceful and quiet - on 5th has people noise. Tell the staff what you want and you will..."
Read review
"Get a room overlooking the terrace! 5th Ave is noisy, no matter what anyone says!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing