We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
Hotel website
Save
Best prices for your stay
30/07/2017 31/07/2017
Ages of Children: change Please provide ages
Age
Update Search
Lock in the lowest price from our partners
USDÂ 234*USDÂ 331*
View Deal
Barcelo.comUSDÂ 265*
Expedia.comUSDÂ 265*
Orbitz.comUSDÂ 265*
Booking.comUSDÂ 331*
Hotwire.comUSDÂ 265*
TravelocityUSDÂ 265*
View all 13 deals
Bookit.comUSDÂ 234*
Barcelo.comUSDÂ 265*
Expedia.comUSDÂ 265*
Orbitz.comUSDÂ 265*
Booking.comUSDÂ 331*
Hotwire.comUSDÂ 265*
TravelocityUSDÂ 265*
HotelQuicklyUSDÂ 331*
Hotels.com
HotelsForEveryone
Cancelon
HOTEL.INFO
HRS.com
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
All photos (12,706)
Full view
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Went as part of a week long family vacation. Those with kids had a great time. On average, they loved the ease of an all-inclusive, enjoyed the drink service + entertainment options, and found the food acceptable.
Those without kids (like myself) found the food...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank jmc564
Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday
Dear jmc564,
Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction.
We are sorry to read...More
I visited this hotel two years ago and I was incredibly impressed and always said I would come back as it made me fall in love with Mexico and pushed me to want to learn Spanish. Coming back two years later I did not know...More
1 Thank meganplumb
Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday
Dear meganplumb,
We would like to thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. Our staff attaches a...More
The Occidental has one of the most gorgeous Lobbies I have seen, and it is situated in beautiful, lush scenery with Mayan Ruins, it is truly breathtaking! The rooms are very nice, and the Restaurants are fantastic!! The food was amazing!More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 479cherylt
Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday
Wonderful trip! Resort was beautiful, staff were friendly and always available, drinks and food were good. Restaurants were very clean and food was tasty. The sushi was not the best, but not terrible. Loved the music and all the children's activities in the evenings. Can't...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank tammybM4108UY
Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday
Dear tammybM4108UY,
We are really glad to hear that you enjoyed your holiday very much and we will like to thank you to share your experience with us.
We would like to thank you for taking the time to highlight our hotel features down to...More
Great place, unless you are expecting a "beach" vacation. The lagoon is nice, but not the same as a beach. I suggested the hotel add a short shuttle ride to one of the local public beaches. It would make the place more attractive just having...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Scott P
Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday
Dear Scott P,
Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Beachfront
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Spa
Hot Tub
Details
Price range
USDÂ 142 - USDÂ 535 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#39 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#47 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites ,
Family Rooms ,
Accessible rooms ,
Non-Smoking Rooms
Number of rooms
764
Reservation Options
TripAdvisor is proud to partner with Barcelo, BookIt.com, Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, TripOnline SA, HotelsforEveryone, Cancelon, Hotel.de, Hotwire, Evoline ltd, HRS, getaroom.com and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
USDÂ 234*USDÂ 331*
Australia