We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    Lock in the lowest price from our partners
    USD 265*USD 331*
    View Deal
    Traveller (12431)
    Pool & Beach (2658)
    Room & Suite (1033)
    Magic Blue Hotel
    650 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Barcelo Maya Tropical
    4,500 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,594 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Zoetry Paraiso de La Bonita
    2,256 reviews
    #4 of 25 hotels in Puerto Morelos
     
    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,471 reviews)
    “man made beach” (416 reviews)
    “fun club” (349 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
    Hotel deals
    Magic Blue Hotel
    650 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Barcelo Maya Tropical
    4,500 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,594 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Zoetry Paraiso de La Bonita
    2,256 reviews
    #4 of 25 hotels in Puerto Morelos
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 265.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9512ee78a4b84515a8c954b220829ed4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":260444,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32623167],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":265,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9512ee78a4b84515a8c954b220829ed4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":331,"lowestMetaPrice":265,"additionalPartner":false,"highestMetaPriceDisplay":331,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":331,"lowestMetaPrice":265,"highestMetaPriceDisplay":331,"hotelName":"Occidental at Xcaret Destination","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk1MTJlZTc4YTRiODQ1MTVhOGM5NTRiMjIwODI5ZWQ0IiwiQUlLIjoiM2RmMzcyNjhlZjA4NGEzMmFkOTc3MjMzYWIwZTE4NzEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "USD 265", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53925539":"TravelocityEWS","109271205":"HotelsCom2IB","65692211":"Hotwire","32623167":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (12,342)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 10,289 reviews

    Reviewed yesterday

    We stayed here for 2 weeks at the end of October beginning of November in 2016. When we arrived at what was 1am our time very exhausted, we had to queue to check in, this didn't bother us too much although it would have been...More

    Thank Sarah5225
    Reviewed 2 days ago

    My friends and family went to Occidental at Xcaret for my wedding in May of 2017 and it was a truly wonderful experience. There is tons of stuff to do throughout the day and into the night. In the evening there were shows every night...More

    Thank Erinn B
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear Erinn B, Thank you so much for choosing Occidental at Xcaret Destination as your wedding destination and for sharing with us one of the most important days of your lives. We would like to thank you for taking the time to highlight our hotel...More

    Reviewed 2 days ago

    Need to stay there. Lots of fun for the family. Great food and drinks. Great beach and swimming pools. Lots of activity and shops to see. Plan a family vacation and relax, enjoy, eat and drink. Best place to visit.More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Stephanie W
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear Stephanie W, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are absolutely delighted...More

    Reviewed 2 days ago

    Everyone that accomodated us was hosptiable and very welcoming. The resort was very clean and interactive. Ahito Ovando De La O: This guy is THE MAN! Muchas gracias! He waited our table every single time. He is an amazing guy and will keep you liquored...More

    Thank Suzane N
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear Suzane N, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned...More

    Reviewed 2 days ago

    Tip your staff!! You don't have to but they deserve it and they work hard!! Go to the dive shop located by the lagoon and ask for Sergio! Sergio made our family trip the best - he was so friendly and helpful - fun and...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank ann_graham21
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear ann_graham21, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

    Magic Blue Hotel
    650 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Barcelo Maya Tropical
    4,500 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,594 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Zoetry Paraiso de La Bonita
    2,256 reviews
    #4 of 25 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 164 - USD 538 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #52 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, Hotels.com, Booking.com, Orbitz, Expedia, TripOnline SA, Travelocity, HotelsforEveryone, Cheap Tickets, Hotwire, Cancelon, HRS, getaroom.com, Evoline ltd and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12431)
    Pool & Beach (2658)
    Room & Suite (1033)
    Dining (926)
    Hotel & Grounds (7813)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
    Nearby
    Hotel Eclipse
    140 reviews
    .63 km away
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,116 reviews
    1.80 km away
     
    Plaza Marina Condos
    34 reviews
    2.28 km away
     
    Paradisus by Melia Playa del Carmen La Perla
    8,523 reviews
    1.86 km away
     
    Nearby Restaurants
    La Vagabunda Fiesta
    194 reviews
    .77 km away
    Senor Taco
    52 reviews
    .64 km away
    Xquitelicious
    11 reviews
    .54 km away
    La Laguna
    44 reviews
    1.08 km away
    Nearby Attractions
    Arrendadora Turistica Noa
    7 reviews
    1.50 km away
    Centro Ceremonial Kohunlich
    9 reviews
    1.46 km away
    Go Natural Explorers
    1,734 reviews
    .67 km away
    Chichen Itza Private Tours
    324 reviews
    .84 km away
    Ask a question
    Questions & Answers
    cindyrnhsc
    23 July 2017|
    Answer
    Response from Planey1982 | Reviewed this property |
    Hi Yes you can get room service at any level. The charge is $8 per tray. Unless you are in Royal level of course.
    0
    Votes
    Room Tips
    "Best tip is not to book here."
    Read review
    "Royal Level is definitely worth it."
    Read review
    "Make sure you ask for a room, not in use and check how many beds you're getting."
    Read review
    "We stayed in a Deluxe room with plenty of space overlooking a small path and large trees. It was very quiet."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing