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24/12/2017 25/12/2017
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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    011 34 518 88 93 13
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    24/12/2017 25/12/2017
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    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of USD 258/night.

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    USD 386*
    USD 202*
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    Traveller (13134)
    Pool & Beach (2866)
    Room & Suite (1188)
    Overview
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,513 reviews)
    “man made beach” (432 reviews)
    “fun club” (351 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (13,434)
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    1 - 5 of 11,031 reviews

    Reviewed yesterday

    This was one of the prettiest resorts we have stayed at. Our room was very comfortable and a good size for the two of us. We are first club owners and we were in a studio room. We did have to ask for someone to...More

    Review collected in partnership with this hotel
    Thank Jerald S. S
    Reviewed yesterday

    Everything about this place is amazing, we have been 11 times and love it each time, have never had a bad time there. It’s close to all day trips and hour from airport. Staff are very friendly and very hard working. Rooms and very clean...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank dave s
    Reviewed 2 days ago

    I read every review and tried to pick through the picky pants people and really get the gist. I went with low expectations because of some of these reviews and was blown away with how gorgeous this place is and how much fun we had!...More

    Thank mrstiffwolf
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear mrstiffwolf, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

    Reviewed 2 days ago

    Resort grounds are beautiful with spider monkeys & iquanas free ranging. Pools are nice although main pool with swim up bar was closed for renovation during our stay. Beach lagoon is very limited and not very pleasant for snorkeling - has fish but visibility is...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Beth B
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear Beth B, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We would like to...More

    Reviewed 2 days ago

    This was a splendid trip for our family because of the wonderful service, people, and culture. Everything was convenient and there was no flaw in our stay. Our resort had so many activities to keep us occupied and we took great excursions to learn more...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 646oksanan
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Hi 646oksanan, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We are absolutely delighted to read that you enjoyed...More

    Royal Hideaway Playacar
    4,482 reviews
    #33 of 214 hotels in Playa del Carmen
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    Sandos Playacar Beach Resort
    13,267 reviews
    #60 of 214 hotels in Playa del Carmen
    3 km
     
    Hotel Xcaret Mexico
    20 reviews
    #125 of 214 hotels in Playa del Carmen
    0.4 km
     
    Hotel Riu Palace Mexico
    5,712 reviews
    #34 of 214 hotels in Playa del Carmen
    3.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 159 - USD 609 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Family Hotel in Playa del Carmen
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #49 Spa Hotel in Playa del Carmen
    • #51 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Booking.com, Hotels.com, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, Travelocity and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (13134)
    Pool & Beach (2866)
    Room & Suite (1188)
    Dining (982)
    Hotel & Grounds (8410)
    Family and Play Areas (116)
    Bathroom (99)
    Business Centre & Event Rooms (17)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Hotel Xcaret Mexico
    20 reviews
    .42 km away
     
    Royal Hideaway Playacar
    4,482 reviews
    3.99 km away
     
    Hotel Riu Palace Mexico
    5,712 reviews
    3.59 km away
     
    Sandos Playacar Beach Resort
    13,267 reviews
    3.03 km away
     
    Nearby Restaurants
    Carmen Beer Co
    95 reviews
    4.35 km away
    Perche No Restaurante Pizzeria
    127 reviews
    4.36 km away
    L'Atelier
    99 reviews
    4.91 km away
    Dona Aurelia sabores Mexicanos
    112 reviews
    4.89 km away
    Nearby Attractions
    Xplor Park
    14,317 reviews
    1.25 km away
    Xcaret Eco Theme Park
    32,784 reviews
    .53 km away
    Delphinus Xcaret
    1,377 reviews
    .72 km away
    Xenses Park
    702 reviews
    .70 km away
    Ask a question
    Questions & Answers
    shayq1
    14 December 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Hi shayq1, did you send us an email before?
    0
    Votes
    Google Translation
    Room Tips
    "Get the xcaret park tickets - worth every penny"
    Read review
    "Ask for an upper floor room- jungle view. The wildlife is abundant and easily observed."
    Read review
    "Keep the patio doors closed .. Monkeys!! :)"
    Read review
    "get a room on the third floor"
    Read review
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