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Occidental at Xcaret Destination

Hotwire.comUSD 203*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 314*
USD 203*
Great Deal
USD 265*
USD 314*
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Occidental at Xcaret Destination
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11,845 Reviews from our TripAdvisor Community

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Showing 9,931: English reviews
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Freehold, New Jersey, United States
Reviewed yesterday NEW

We just returned today from a week at this resort. I will say this first and foremost- if you have ANY mobility issues or are not in the best shape of your life, this is not the place for you! Everything is a walk, a long hot and humid walk. You ARE in the jungle and although some might love...

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Helpful?
1Thank Barbara J
Garden Grove, California
Reviewed yesterday NEW

Great price for the service you get ! The pools and views were really beautiful. The staff were awesome. Food was great. Souvenir and other shops were a bit pricey. The rooms were always clean and decorated very well.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank Francie N
Reviewed yesterday NEW

During my stay at Occidental Xcaret (6th May - 20th May 2017), I witnessed César's work (at the Fun Club), and I was amazed by his high level of professionalism, his amazing sense of humor and his expertise in aquatic and aerobic exercise. His interactions with both adults and children were always accompanied by warmth, friendliness and love. I would...

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Thank Timothy T
Los Angeles, California
Reviewed yesterday NEW

Our second time here. A little disapointed cause food and room cleaning service wasn't all that great. Will try something else next time. Xcaret park was ok if you like a lot of walking and animals, but not much activities. Xplor park was amazing and must try. Most of the staff is helpful and friendly. You have to wait for...

Review collected in partnership with Barcelo Hotels & Resorts
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Thank 750sofiar
Crofton, Maryland
Reviewed yesterday NEW

My stay at the Occidental at Xcaret was absolutely wonderful. The resort is beautiful, the park is fun, and all of the staff are extremely helpful, friendly, and very fluent in speaking English (which was very helpful for me!). The beach was stunning and we really enjoyed all of the wildlife that surrounds it. My sister and I frequently ate...

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1Thank kjeanhickman
Hannibal, Missouri
Reviewed yesterday NEWvia mobile

We stayed here May 20-24 and had a party of 7 including 5 teenagers. We had a wonderful, relaxing time. We really enjoyed the pools and the swim up bar. The food was very good, actually better than we expected after some of the reviews. The time share folks were no problem as we just told the "no" and kept...

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Thank Jonathan B
Connecticut
Reviewed 2 days ago NEWvia mobile

Went to this hotel this week had a great time! I wouldn't recommend going with a large group of people. Planned a trip with 10 people and the hotel wouldn't allow us to all sit together as a group at dinner. Really disappointed and talked to their manager at the restaurant and at the front desk. The manager at the...

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Thank mandakeck
California
Reviewed 2 days ago NEW

Overall a nice place to stay and the grounds and location will not disappoint. Expect to pay for Wi-fi through the nose, in this day and age, paying for Wi-fi is more of an annoyance almost as if i should be paying for oxygen to breathe. The buffett/food lacks some in quality, but it is what is expected for all-inclusive;...

Review collected in partnership with Barcelo Hotels & Resorts
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Thank Leemo28
Calgary, Canada
Reviewed 2 days ago NEWvia mobile

We just returned from a 12 day vacation to Playa area & stayed at Xcaret resort. This is a big beautiful resort with a massive & gorgeous lobby. I would first like to say that I would give the resort at 4.5 but not an option. Also, some of the reviews for this resort are ridiculously negative. People seem to...

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5Thank skatergirl104
Reviewed 2 days ago NEWvia mobile

Had a great stay. The employees gave great service. Everywhere we went they were there to assist. Our room was nice and clean, maid service was good. We ate in every restaurant except for the oriental. If you like steak the steak house was really good, steaks were prepared perfectly. I really don't have anything negative except you do have...

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1Thank G4530XTmaryp

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $227 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Occidental at Xcaret Destination 4.5*
Number of rooms: 764
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#40 Top resorts Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#47 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Occidental at Xcaret Destination staff and other travellers.
1,677 questions
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Sault Ste. Marie, Canada
over a year ago

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Questions? Get answers from Occidental at Xcaret Destination staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade your package to include umlimited park access”
deanfarley, 25 May 2017 | Read review
“Pick the royal service, great acomadations, close to the ocean”
whatever920, 25 May 2017 | Read review
“We upgraded to deluxe so we close to the pools”
njjakes, 25 May 2017 | Read review
“We stayed in Bldg 21, it was great. Close to the pool.”
ShellyB834, 24 May 2017 | Read review
“We were in a very quiet area block 21. I would think the noisier areas would be by the reception/foyer area and by the restaurants.”
denisehI4788LZ, 24 May 2017 | Read review
5 of 5
Hotwire.com
USD 203* /night
View Deal
Bookit.comUSD 265
Booking.comUSD 314
Barcelo.comUSD 218
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Prices are for 1 room, 2 adults
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