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27/08/2017 28/08/2017
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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    27/08/2017 28/08/2017
    USD 298*
    USD 194*
    SAVE USD 104
    USD 298*
    USD 194*
    SAVE USD 104
    USD 196*
    Traveller (12569)
    Pool & Beach (2670)
    Room & Suite (1035)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,479 reviews)
    “man made beach” (418 reviews)
    “fun club” (352 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
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    Dreams Puerto Aventuras Resort & Spa
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    Hotel Riu Palace Riviera Maya
    5,499 reviews
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    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (12,572)
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    1 - 5 of 10,433 reviews

    Reviewed yesterday

    Here is a recap of our experience to the Occidental Hotel at Xcaret: We arrived late afternoon on April 4th, 2017. Our room smelled like mildew. The sheets and pillow cases also smelled. I approached the front desk the next morning and asked to be...More

    Thank rkaymd
    Reviewed yesterday

    I don't have a whole lot to say, but the was hands down the most beautiful resort I've ever seen. The staff was kind and attentive. The food was pretty good. we loved our balcony, but we spent most of our time off the resort.,...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Margeaux J
    Reviewed yesterday via mobile

    The entertainment and environment were wonderful. The fun club, specifically Cristel Hernandez, was very helpful in giving us advise on activities and shows that we could go see. They definitely catered to our needs.

    Thank Belinda M
    Reviewed yesterday

    Very nice and cozy hotel very good service buffet,restaurants,and bars had lots of variety of food and drinks,the parks like xcaret and xplor were only 5 or 10 minutes from the hotel and 20 minutes from playa del carmen .I really liked this place to...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank yurayki
    Reviewed 2 days ago

    We went to Xcaret with a group of 9 people. Two of us have been there before but the rest were new to the hotel. Our guests had an amazing experience! As members of First Club our checkin was pleasant and quick. Our guests should...More

    Review collected in partnership with this hotel
    1  Thank Andrew P
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear Andrew P, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We loved how in a few words you...More

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    Hotel Riu Palace Riviera Maya
    5,499 reviews
    #41 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 135 - USD 543 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, BookIt.com, Barcelo, Booking.com, Travelocity, Cancelon, HotelsforEveryone, Agoda, Hotwire, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
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    Traveller (12569)
    Pool & Beach (2670)
    Room & Suite (1035)
    Dining (926)
    Hotel & Grounds (7935)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
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    Ask a question
    Questions & Answers
    Tiffani T
    17 August 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Tiffani T, Please check your messages.
    1
    Vote
    Google Translation
    ceedee3
    17 August 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear ceedee3, the dress code only applies in adults.
    0
    Votes
    Google Translation
    Room Tips
    "There are no good rooms as there is no ventilation and the rooms smelled like mold/mildew."
    Read review
    "Building 10 is good for mobility issues"
    Read review
    "Every room is in a great location."
    Read review
    "Splurge on Royal Club if you can"
    Read review
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