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Occidental at Xcaret Destination

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Traveller (14008)
Pool & Beach (2951)
Room & Suite (1284)
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Overview
  • Excellent48%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“royal club”(1,526 reviews)
“man made beach”(451 reviews)
“fun club”(359 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Occidental at Xcaret Destination
Special Offer: Join my Barceló
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Offers from Occidental at Xcaret Destination
Special Offer: Join my Barceló
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Rooms
4 Jun.5 Jun.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (14,497)
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11,847 results
Traveller rating
5,229
3,849
1,525
716
528
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5,229
3,849
1,525
716
528
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All reviewsroyal clubman made beachfun clubpacos tacosel pescadorsonora grillle buffetfirst clubtime shareseafood restaurantunderground riverbeach buffetfun poolmain buffetswim up bareco parkbeach area
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1 - 5 of 11,847 reviews
Reviewed today

Lovely nature setting and good choice of culinary experiences. Staff very attentive, friendly and helpful. Nice pools, beach area and restaurants. Noisy rooms (could hear conversations in adjoining rooms). Watch of for the concierges trying to sell you time share opportunities. Dodgy stomach after some...More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank andyb999111
Hotel's Favourite
Reviewed 14 April 2018

My family of six (two adults and four kids (ages 19, 16 and two 13 year olds) had an amazing time. We stayed in the Royal Level in the Master Suite. The beds are super comfortable, the Royal Club staff is extremely helpful and friendly....More

4  Thank ObsessedTraveler1
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded 14 April 2018

Dear ObsessedTraveler1, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

Reviewed yesterday via mobile

My husband and I just returned from a 7 night 8 day trip to Occidental at Xcaret. It's a bit of a drive to the resort but well worth the time. The lobby is fantastic and looks out to a Mayan ruin and the ocean....More

Thank michelle y
Reviewed yesterday

This stay was phenomenal and everything was perfect! The staff is beyond accommodating and they strive to make each guest feel welcomed. Each aspect of our vacation was met far beyond our expectations. Thank you for a wonderful vacation.

Review collected in partnership with Barcelo Hotels & Resorts
Thank Sara F
Reviewed yesterday

My husband and I stayed here for 6 days and it was amazing! The resort was large, clean and staff were friendly. One of the reasons we picked this resort was the large variety of bar a food options. We ate at the steak house...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank mandajane2018
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Most Booked Properties in Playa del Carmen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Beachfront
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 184 - USD 463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#44 Top resorts Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
#66 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 184 - USD 463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#44 Top resorts Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
#66 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (14008)
Pool & Beach (2951)
Room & Suite (1284)
Dining (977)
Family and Play Areas (133)
Amenities (58)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
Taybug63
22 May 2018|
AnswerShow all 2 answers
Response from OccidentalatXcaret | Property representative |
Hi Taybug63, Please sedn us an email to provide you all the information.
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Votes
Google Translation
Room Tips
"Best rooms are around pool area as they are central and easy to get everywhere from"
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"Try to ge a room with a view of the pool"
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"We stayed in building 12 towards the tennis court area and had several monkeys on the balconies daily."
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"Go higher up for a chance to see the spider monkeys"
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