We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Maya Royale

Save
Traveller (8810)
Pool & Beach (2137)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(547 reviews)
“el charro”(341 reviews)
“pool bar”(591 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (7,139)
There are newer reviews for Ocean Maya Royale
See the most recent reviews
Filter reviews
5,711 results
Traveller rating
2,982
1,791
573
234
131
Traveller type
Time of year
LanguageEnglish
More languages
2,982
1,791
573
234
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitajapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsfoam partyquiet poolbeach areathomson repprivilege packagecoco bongoour favouriteactivity pool
FilterEnglish
Updating list...
2,591 - 2,595 of 5,711 reviews
Reviewed 5 November 2014 via mobile

I have recently returned from my latest stay at this hotel. As before I had a great time and enjoyed the changes made around the area. The staff remain first class especially the boys and girls in the restaurants. Also Alfredo on the show table...More

8  Thank Capital Scot
Reviewed 5 November 2014

My wife and I stayed here from Sunday to Saturday for our Honeymoon and we would definitely go back. The rooms were always clean and the AC worked great!! The only downside was that the "store" inside the hotel closed the day after we arrived...More

3  Thank Chase F
Reviewed 5 November 2014

We have stayed 7 nights at this amazing hotel. Everything was perfect! food was excellent, the staff is really nice and they always say hello with a smile. The bedroom was SO clean. I don`t understand people who say bad comments about this hotel and...More

8  Thank Sunny22Ottawa
Reviewed 4 November 2014

Just returned on Saturday from a week long stay. I really can't say enough great things about this resort. The food was amazing, especially at the a la cartes. We tried all of them and really enjoyed each and every one - the oriental was...More

4  Thank eastcoastcatlover
Reviewed 4 November 2014

We travelled to this hotel on 16th September for two weeks with Thomson. The holiday started well on the new Dreamliner the only problem with this plane was the entertainment system kept crashing. The seats are massive, tonnes of room and the head room makes...More

7  Thank Steven C
View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
USD 174 - USD 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 174 - USD 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8810)
Pool & Beach (2137)
Room & Suite (1128)
Dining (950)
Family and Play Areas (53)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
jeffreywilson
23 April 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola amigo At the check in, we provide you towel cards which you can change them at the pool area for towels.
0
Votes
Google Translation
willis1976
22 April 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola amigo We can not say if the seaweed problem will remain in June as Mother Nature is unpredictable.
0
Votes
Google Translation
socalprincess03
22 April 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola amigo You can send us an email at guestservices.hhm @ h10hotels. com
0
Votes
Google Translation
Room Tips
"Very Quiet Hotel, Adults Only"
Read review
"All rooms in 8 room villa set ups. No long hallways"
Read review
"No diferent from top floor to ground floor all roons are fantastic."
Read review
"We had room 2905 and it faced towards the pool and two restaurants...during the day we heard the pool events..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing