We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ocean Maya Royale

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Ocean Maya Royale
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,151 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ocean Maya Royale
See the most recent reviews
Showing 5,035: English reviews
Baltimore, Maryland
Reviewed 25 March 2014

My sister and I stayed at the Ocean Maya March 12-17th. The resort was most beautiful and the grounds were very well kept!! We enjoyed the food at all of the specialty restaurants and even went back to the Italians and Japanese twice. We loved our server Oscar at the Italian restaurant, great personality and great server. His assistant was...

 Report
Helpful?
7Thank Lauren M
Alexandria, Minnesota
Reviewed 25 March 2014

We stayed here March 1-8, 2014. It was amazing! The service was great. Adrian was our server at the buffet each morning and he went above and beyond to make sure we were taken care of. The rooms were very nice but the pillows were rock hard. We did not upgrade to an ocean view but we had a wonderful...

 Report
Helpful?
6Thank Zelda R
Cincinnati, Ohio
Reviewed 25 March 2014

Feb 14-17 2014 We had a great time at Ocean Maya Royale. Very clean. Loved that it wasn't a big hotel building. Large resort but not too big. Food was great. Staff was great. Forget the girls name but she was newly hired for resort entertainment. She was alot of fun and did a great job keeping people entertained. Special...

 Report
Helpful?
6Thank MarieFight1
Cedar Rapids, Iowa
Reviewed 25 March 2014

March 16-23 2014, Our trip to Ocean Maya Royal was excellent! The reason we rated one star lower is that the beachfront was limited with a breakwater. However, the pools made up for the lack of beachfront. The staff is excellent, especially the entertainment and bar tenders at the pool area. Special recognition to Anny Martell from entertainment and Miguel...

 Report
Helpful?
3Thank Gary K
worldwide
Reviewed 23 March 2014

I'll get to the title in a moment, but first the flight. We left Gatwick on a Boeing 787 Dreamliner, the new Thomson workhorse for long haul. Boy what a great plane! Substantially quieter than older planes, and the cabin is a thoroughly good place to be. We were *slightly* (:-)) spoilt by virtue of turning left at the top...

 Report
Helpful?
4Thank nh4_vacationers
Saint Louis, Missouri
Reviewed 22 March 2014

We relied on the plentiful reviews on Trip Advisor and got some great tips along with some great descriptions of what to expect at this resort. This resort was chosen by someone else in our party of 10 and they did a great job picking a resort that exceeded my expectations without spending a ton of money. We stayed at...

 Report
Helpful?
33Thank Courious J
near Chicago
Reviewed 22 March 2014

Ocean Maya Royale -- March 10-18, 2014 We enjoyed our vacation at OMR very much. We did not have the Priviledge package. There have been so many reviews that say the same good things about this resort and I agree with all of them. Our room was clean and everything functioned well. The room was stocked with beer, soda, peanuts,...

 Report
Helpful?
10Thank max2
San Antonio, Texas
Reviewed 22 March 2014

My boyfriend and I stayed for 7 days in June last summer (2013). We weren't sure what to expect, especially since the overall trip was so affordable. Check in was a breeze. We booked through a travel agent so we immediately showed to our contact at the hotel who was to take care of all our questions and set up...

 Report
Helpful?
1Thank lacynm14
Weston-super-Mare, United Kingdom
Reviewed 21 March 2014

Posted again due to using incorrect Trip Advisor account: My partner and I stayed at Ocean Maya 05/03/14 - 12/03/14. We had an awful 11 hour flights with delays from London so this place had to be good to put us in good holiday spirits. From the moment we arrived we knew this was going to be excellent. We arrived...

 Report
Helpful?
4Thank hbbambee
Bristol, United Kingdom
Reviewed 21 March 2014

Booked trip fairly late with a discount after seeing good reviews. Room: good sized room with veranda (ground level). Would have preferred upper level but having seen the layout of the resort could not see any reason to ask for change. As has been stated on other reviews the beds are firm. All other bedroom facilities were fine. Food: buffet...

 Report
Helpful?
Thank 424stevem

8,019 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7482)
Viewed
Pool/Beach Area (1820)
Viewed
Hotel & Grounds (1609)
Viewed
Family/Play Areas (29)
Viewed
View from Room (274)
Viewed
Room/Suite (531)
Viewed
Dining (722)
Viewed
Bathroom (74)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (1)
Viewed
Other (2413)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (29)
Viewed
Beach (38)
Viewed
Junior Suite (45)
Viewed
Pool (40)
Viewed
Dining (114)
Viewed
Romance Suite (66)
Viewed
Standard Mayan Deluxe (52)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (13)
Viewed
Dining (8)
Viewed
Pool/Beach Area (10)
Viewed
View from Room (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.6 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#56 of 212 in Playa del Carmen
4,685 reviews
1.2 km away
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hot...
#47 of 212 in Playa del Carmen
1,303 reviews
8.3 km away
The Reef Coco Beach
The Reef Coco Beach
#103 of 212 in Playa del Carmen
3,471 reviews
Show Prices
Show Prices
Show Prices
12.5 km away
Royal Hideaway Playacar
Royal Hideaway Playacar
#26 of 212 in Playa del Carmen
3,860 reviews
0.3 km away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#34 of 212 in Playa del Carmen
8,958 reviews
29.5 km away
Zoetry Paraiso de La Bonita
Zoetry Paraiso de La Bonita
#4 of 26 in Puerto Morelos
2,162 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $237 - $737 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, BookIt.com and Jetsetter so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#26 Top resorts Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,558 questions
Ask a question

See all questions (1558)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts so if you have any difficulties with walking chose ground floor room. Also for quiet avoid pool area.”
 of 5 bubbles ChristopherW288, 27 Mar 2017 | Read review
“Do not book there!”
 of 5 bubbles 238barbarat, 20 Mar 2017 | Read review
“If it is your honeymoon or anniversary, be sure to let the resort know ahead of time. They provided us with desserts and wine.”
 of 5 bubbles lauragH9207OB, 17 Mar 2017 | Read review
“Don't go if you are a beach person”
 of 5 bubbles lynerrington, 17 Mar 2017 | Read review
“3207 tucked up the back, so no noise and not far from pool area. View from balcony was of palms trees.”
 of 5 bubbles Donna882017, 14 Mar 2017 | Read review
5 of 5