We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ocean Maya Royale

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Ocean Maya Royale
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,996 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ocean Maya Royale
See the most recent reviews
Showing 4,914: English reviews
Telford, United Kingdom
Reviewed 7 May 2014 via mobile

Travelled from 20th April-5th May, on a couples holiday to relax and chill out. Flight- flee on the Dreamliner from gatwick, didn't think it was as awesome as it was made out to be, still like a tin of sardines! Also paid for extra leg room which wasn't that much anyway. Check in - we had private transfers from the...

 Report
Helpful?
8Thank adam b
Wheeling, West Virginia
Reviewed 7 May 2014

This resort was a great place for our group of 6 women to go for a long weekend. The restaurants gave us good choices with great service. Pablo in the Blue Moon and Daniel Castro in the Mexican restaurant who made eating a fun event while celebrating birthdays. It was a mixture of age groups, singles and couples. Lots of...

 Report
Helpful?
1Thank JoannaMUFC
Dundee, Scotland, United Kingdom
Reviewed 6 May 2014 via mobile

We visited the ocean maya the week after our wedding and the hotel, state and country were the perfect honeymoon destination. Staff were great, very helpful and friendly. Very conscious of our needs as honeymooners. From the moment we arrived the staff were very helpful, my new wife being diabetic we asked for only diet drinks in the room and...

 Report
Helpful?
5Thank Thomas M
Chelmsford, United Kingdom
Reviewed 6 May 2014

My husband, brother in law,sister in law and I spent two glorious weeks at this resort. The way it is set out with a selection of villas is superb. Our sea view rooms were right on the beach we couldn't get any closer. There was no shortage of sunbeds either beside the pool or on the beach. Food and drinks...

 Report
Helpful?
1Thank Beverley P
Canmore, Canada
Reviewed 6 May 2014

My fiancé and I spent a week at the Ocean Maya Royale from April 20th, where we had our wedding with a group of 30+ people. This is a smaller resort in a beautiful setting, we would definitely return. The service from all the staff was excellent, a 5 star experience! Very friendly and welcoming. Claudia and Michelle (the wedding...

 Report
Helpful?
Thank Tom B
Detroit, MI
Reviewed 6 May 2014 via mobile

My boyfriend & I just returned home from ocean maya. I love that fact that it's a smaller resort. Not much walking. The food was fabulous, ate at the Japanese, Mexican & international restaurants. The Italian was closed for a wedding the night we tried to go. We brought insulated mugs with us! Glad we did, your drink gets warm...

 Report
Helpful?
4Thank blue73491
Reviewed 6 May 2014

My wife and I stayed one week at this beautiful resort 2/24 - 3/3/14. I am finding the complaints from other reviewers almost bizarre. Barely a 30 min ride from the airport, check in went smooth. Room obviously has been remodeled, looks just like the photos. Don't like the beer/water/pop variety in your room fridge? Just ask! The staff was...

 Report
Helpful?
8Thank Patrick F
Reviewed 5 May 2014 via mobile

I stayed at this resort for 5 nights and had a wonderful time! I definitely did not want to leave! I give a huge shout out to all the bartenders including the lobby and poolside. They work their butts off all day!! I enjoyed the food very much except I was disappointed with the italian. There was not alot of...

 Report
Helpful?
2Thank Melody K
Red Deer, Alberta, Canada
Reviewed 4 May 2014

there was nothing we didn't enjoy,friendly staff ,exceptional clean rooms and facilities. Not having to make reservations for restaurants was great no line ups everything was attention to detail We love this resort and will definitely will return

 Report
Helpful?
5Thank Brenda R
Bloomington, Illinois
Reviewed 3 May 2014

My sister and I arrived at the Ocean Maya on April 26th, 2014 and we had a great time! Everyone working at the resort was so friendly and nice. Every worker we passed along the way always had a cheery Hola for us. We had room 2703-which is a funny story. We were welcomed to the hotel as a Mr...

 Report
Helpful?
6Thank Web_Al

7,797 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7260)
Viewed
Room/Suite (523)
Viewed
Pool/Beach Area (1767)
Viewed
Hotel & Grounds (1549)
Viewed
Dining (710)
Viewed
Bathroom (74)
Viewed
View from Room (268)
Viewed
Family/Play Areas (28)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (1)
Viewed
Other (2331)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (29)
Viewed
Beach (38)
Viewed
Junior Suite (45)
Viewed
Pool (40)
Viewed
Dining (114)
Viewed
Romance Suite (66)
Viewed
Standard Mayan Deluxe (52)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (13)
Viewed
Dining (8)
Viewed
Pool/Beach Area (10)
Viewed
View from Room (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.6 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#54 of 213 in Playa del Carmen
4,302 reviews
1.2 km away
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hot...
#48 of 213 in Playa del Carmen
1,247 reviews
8.3 km away
The Reef Coco Beach
The Reef Coco Beach
#100 of 213 in Playa del Carmen
3,316 reviews
Show Prices
Show Prices
Show Prices
12.5 km away
Royal Hideaway Playacar
Royal Hideaway Playacar
#24 of 213 in Playa del Carmen
3,741 reviews
0.3 km away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#31 of 213 in Playa del Carmen
8,656 reviews
34.8 km away
Catalonia Royal Tulum
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $261 - $2,236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Jetsetter so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,455 questions
Ask a question

See all questions (1455)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great, ground floor you get to experience the wild life on your terrace”
 of 5 bubbles Nathaniel-Richards, 17 Jan 2017 | Read review
“Ask for an upgrade! Might get one for free. Also, be wary of Ocean-View rooms. Many were over party pool. So they could be pretty loud.”
  • Lovely patio with whirlpool tub!
  • Lovely spacious room
  • Seating area in suite
  • Beautiful comfortable suite
 of 5 bubbles SteadE09, 16 Jan 2017 | Read review
“Don't go unless you are prepared to pay for Privilege”
 of 5 bubbles Nippy65, 14 Jan 2017 | Read review
“rooms near the pool were noisy during the day because of the activities”
 of 5 bubbles 956SueB, 10 Jan 2017 | Read review
“block 25 is very quiet near buffet & restaurants, lobby”
 of 5 bubbles whitesand2travels, 9 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay