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Ocean Maya Royale

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5,881 Reviews from our TripAdvisor Community

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There are newer reviews for Ocean Maya Royale
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Showing 4,824: English reviews
Cedar Rapids, Iowa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 March 2014

March 16-23 2014, Our trip to Ocean Maya Royal was excellent! The reason we rated one star lower is that the beachfront was limited with a breakwater. However, the pools made up for the lack of beachfront. The staff is excellent, especially the entertainment and bar tenders at the pool area. Special recognition to Anny Martell from entertainment and Miguel... More 

Helpful?
3 Thank Gary K
worldwide
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 March 2014

I'll get to the title in a moment, but first the flight. We left Gatwick on a Boeing 787 Dreamliner, the new Thomson workhorse for long haul. Boy what a great plane! Substantially quieter than older planes, and the cabin is a thoroughly good place to be. We were *slightly* (:-)) spoilt by virtue of turning left at the top... More 

Helpful?
4 Thank nh4_vacationers
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 March 2014

We relied on the plentiful reviews on Trip Advisor and got some great tips along with some great descriptions of what to expect at this resort. This resort was chosen by someone else in our party of 10 and they did a great job picking a resort that exceeded my expectations without spending a ton of money. We stayed at... More 

Helpful?
33 Thank Courious J
near Chicago
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 22 March 2014

Ocean Maya Royale -- March 10-18, 2014 We enjoyed our vacation at OMR very much. We did not have the Priviledge package. There have been so many reviews that say the same good things about this resort and I agree with all of them. Our room was clean and everything functioned well. The room was stocked with beer, soda, peanuts,... More 

Helpful?
10 Thank max2
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2014

My boyfriend and I stayed for 7 days in June last summer (2013). We weren't sure what to expect, especially since the overall trip was so affordable. Check in was a breeze. We booked through a travel agent so we immediately showed to our contact at the hotel who was to take care of all our questions and set up... More 

Helpful?
1 Thank lacynm14
Weston-super-Mare, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 March 2014

Posted again due to using incorrect Trip Advisor account: My partner and I stayed at Ocean Maya 05/03/14 - 12/03/14. We had an awful 11 hour flights with delays from London so this place had to be good to put us in good holiday spirits. From the moment we arrived we knew this was going to be excellent. We arrived... More 

Helpful?
4 Thank hbbambee
Bristol, United Kingdom
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 21 March 2014 via mobile

Booked trip fairly late with a discount after seeing good reviews. Room: good sized room with veranda (ground level). Would have preferred upper level but having seen the layout of the resort could not see any reason to ask for change. As has been stated on other reviews the beds are firm. All other bedroom facilities were fine. Food: buffet... More 

Helpful?
Thank 424stevem
Minneapolis,MN
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 March 2014

Really loved this vacation. The food was very good. We especially liked the Italian restaurant and El Charro for dinner. Didn't really care for the Japanese restaurant. The sushi was good but the meal itself was way too salty and we weren't given the option of sitting at the table where they cook for you. Loved the saxophone player that... More 

Helpful?
2 Thank nancyk4
Cleveland, Ohio
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 March 2014

My husband and I stayed at OMR March 8-15, 2014 Flight: We booked our trip through Apple vacations because we like not having to worry about anything, since they provide transportation and have a rep at the hotel. Our flight was nonstop through Frontier - we opted to add on the Preferred Perks for our flight - SOOO worth the... More 

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20 Thank Patty B
Leicester, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 March 2014

Spent a very enjoyable two weeks at this hotel at the end of January. The weather was a bit "iffy" with three days with a lot of cloud and some rain but it was nice and warm. The hotel was superb with the rooms spacious and kept very clean and the minibar topped up daily. The food was passable and... More 

Helpful?
9 Thank Anthony J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $273 - $1,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,400 questions
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Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 1802 back in a corner. Quiet nice view. No people traffic”
  • People upstairs kept throwing food down so the Coatis kept coming.
 of 5 bubbles mbsub, 29 Nov 2016 | Read review
“Ocean view with balcony would be ideal.”
 of 5 bubbles claudia69a, 27 Nov 2016 | Read review
“do homework”
 of 5 bubbles BobM348, 26 Nov 2016 | Read review
“Do not accept room on the groun level floor.”
 of 5 bubbles vbaescu, 26 Nov 2016 | Read review
“we stayed in the honeymoon suite, which didn't have a view of the pool. Rooms near the honeymoon suites would be quiet.”
 of 5 bubbles bears85payton, 25 Nov 2016 | Read review
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