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Ocean Maya Royale

getaroom.comUSD 269*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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6,331 Reviews from our TripAdvisor Community

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Showing 5,155: English reviews
Reviewed 23 September 2014

My boyfriend and I stayed here for our first holiday away together in September 2014. It was simply amazing, everything we could have ever wanted and more. Our room was perfect, the scenery and nature of the hotel was exquisite and we can't compliment each individual member of staff enough. Oli being our favourite barman. They catered to everyone's needs,...

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12Thank Amanda H
Ohio
Reviewed 23 September 2014

My husband and I stayed here for our last vacation getaway this year. Upon arrival, we were met by Israel who was very pleasant. I was not impressed, however, by the immediate attack upon us by the "timeshare" sharks. We arrived at lunch time and were very hungry and just wanted to relax and have a bite to eat while...

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10Thank BeachykeenOhio
Livingston, United Kingdom
Reviewed 22 September 2014

We stayed for two weeks, the staff are very friendly and everyone always says "Hola". We had a small glitch at reception with our friend's room which was eventually sorted out, we were greeted with a nice cool drink.There are two pools, a noisy one and a quieter one, we had to sit beside the noisy pool as it was...

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8Thank PapadocLivingston
Reviewed 22 September 2014 via mobile

My husband and I stayed at this beautiful resort for our anniversary in July 2014. The resort simply beautiful and just the perfect size. I've stayed at many resorts in Playa del Carmen and this one is one of the best, especially because it's adult only! The food was great in every restaurant went to! The lagoon, which was a...

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11Thank Leeann G
Waterloo, Illinois
Reviewed 21 September 2014

We went for one week to celebrate our 20-year wedding anniversary. Upon arriving, we were greeted by our concierge, Marisol. She was very kind, knowledgeable, and most of all, quite personable. She gave us an overview of what was available and said to contact her if we needed anything at all during our stay. Upon unpacking, we realized an entire...

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16Thank Susan H
Burlington, Ontario, Canada
Reviewed 21 September 2014

We stayed two weeks at the Ocean and the reviews we read on trip adviser were spot on. The staff are very friendly and accommodating. There was a small glitch upon our arrival regarding our request for a 2nd floor room, however after speaking with the front management team, we were moved the next day from the 1st floor to...

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13Thank Jennifer B
Sunderland, United Kingdom
Reviewed 21 September 2014

fantastic holiday.resort was spot on no children.running about.just adults .enjoying them selves beautiful gardens.with very tame.animals.which you can feed [great].food spot on five restaraunt .japanese buffet mexican mediteranean.and our favourite the blue room.fantastic interanational cuisine..bar was very good give my regards to olie.[great little man] entertainiment very good they all tried. very good..swimming pools very good.mexican restaraunt.to eat from at...

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10Thank ronwatts
Reviewed 20 September 2014

This was our second trip to Ocean Maya Royale. We came in February for a week and were so impressed, we came back for our summer holiday too. The whole resort is immaculately presented. Every member of staff, whether it be at the restaurant, by the pool or just walking around acknowledges you and says hello - right down to...

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10Thank SusanFinlay
Stratton Saint Margaret, null, United Kingdom
Reviewed 20 September 2014

this was myself and my partners first holiday to Mexico and to ocean Maya royale and we wasn't let down this resort is outstanding if you plan to travel as a couple or honeymooners (adults resort only) then go here the staff go above and beyond for you especially Jorge who works on the privilege side lovely bloke and he...

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7Thank Lee R
Chicago, Illinois, United States
Reviewed 20 September 2014

My husband and I went to Ocean Maya Royale for a getaway! Fernanda (Fernie) the entertainment staff made our stay so enjoyable. I looked forward to getting to see her everyday and do the jewelry making, water aerobics, pool volleyball, and nightlife. Ayavell, Poncho, Fernie, and Daniela from the entertainment staff were so friendly. They hosted many fun games and...

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6Thank Ellen S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $229 - $853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Hotwire, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,635 questions
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Keighley, United Kingdom
manchester
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by the sea.”
hollotoffun, 23 May 2017 | Read review
“We didn't feel pressured by the privilege offer”
terria954, 23 May 2017 | Read review
“We always ask for ground floor in a quiet part, and both times have got what we asked for.”
salatham123, 22 May 2017 | Read review
“The Privilege (H10) rooms are slightly larger”
, 22 May 2017 | Read review
“We had a standard room and were very satisfied with it which was on the second floor”
travelmadNorthampton, 22 May 2017 | Read review
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USD 269* /night
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Prices are for 1 room, 2 adults
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