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Ocean Maya Royale

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5,990 Reviews from our TripAdvisor Community

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Showing 4,909: English reviews
Clifton, New Jersey
Reviewed 21 June 2014

This resort is absolutely amazing. It is beautiful, clean and the staff is OUTSTANDING! I give each and every one of them credit for working there butts off in the heat! We had an ocean view room in villa 33. We stayed in 3307 and it was pure paradise. It was very close to dolce vita, el charro, the pools,...

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17Thank Megan D
Omaha, Nebraska
Reviewed 21 June 2014

This was actually our third time staying at the resort. The first two times were great. Unfortunately, this last time was not. It has gone down hill fast in the year that passed since our last visit. The rooms are starting to show their age, there has got to be more variety with the food and the alcohol. The one...

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4Thank kathryn_78_13
Decatur, Illinois
Reviewed 19 June 2014

Arrived home last Saturday evening after a one week stay at Ocean Maya Royale. The resort is very pretty - the grounds are kept immaculate. The workers on the grounds work very hard to keep everything so pretty - we stayed in 1405 - its closer to the front and restaurants. It's alittle bit of a walk to the pool...

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5Thank Rita V
Edmonton, Canada
Reviewed 18 June 2014

The one thing missing was an ocean view from our room. apartment style complex There are ocean view rooms so if it is important to you then you may need to pay extra and make sure to mention it at reservation. What a gorgeous place! grounds great! wildlife, rooms were modern, clean and comfortable, resort was small easy to get...

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11Thank Shannon H
Reviewed 18 June 2014

The staff, food and accommodations were great. The weather was cloudy for the first two and a half days but still very warm. Despite the weather we had a great time and who wouldn't with all the various activities throughout the day from water sports to dancing, music and all of restaurants were great. Mikes Coffee shop cannot be beat,...

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2Thank Jer291114family
Reviewed 17 June 2014

This hotel is really special. Such a friendly welcoming place. The location is brilliant right on the beach and just a short walk from the amazing blue lagoon. Plenty of food to choose from all cooked to a high standard with very friendly chefs and waiter's and waitresses. The staff at this hotel just cant seem to do enough for...

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7Thank afccraig
Cardiff, United Kingdom
Reviewed 16 June 2014

Arrived back on Sunday am after a fab 2 week holiday at this hotel. The grounds are beautiful and well kept. Whilst there we saw staff working hard on the gardens and general up keep of the hotel every day so keeping it as tidy all the time. We had a balcony room which was large with a huge bed...

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7Thank Ashking2013
St. Louis
Reviewed 16 June 2014

My wife and I have made a commitment to go to Mexico every May for our anniversary and this year we chose the Ocean Maya based on its location near Playa and price. We've been to the VIM and CRT so far, plus have been through easily a dozen time share presentations as well so we have a lot to...

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3Thank 314St_Louis
Tulsa, Oklahoma
Reviewed 15 June 2014

June 6th-12th, 2014 stay…...Ocean Maya Royale......simply put.......is among the best for what you’re paying! I’m amazed by the one’s who post whining comments on petty complaints........Not sure what kind of people they are exactly but they need to go somewhere else! We spent 7 days there this past week (from Oklahoma) and NEVER experienced “odors”, “attitudes” or “issues”. Did get...

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15Thank Brad M
Reviewed 14 June 2014

My boyfriend and I stayed at the ocean maya for a week in arriving on April 29. We enjoyed our stay! Met some amazing new friends and enjoyed our time in the pool. The bartenders at night in the lobby bar could be quite rude and seemed inconvenienced by asking for drinks, night time entertainment could be much better.. No...

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3Thank SamanthaMae87

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $261 - $2,458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,449 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great, ground floor you get to experience the wild life on your terrace”
 of 5 bubbles Nathaniel-Richards, 17 Jan 2017 | Read review
“Ask for an upgrade! Might get one for free. Also, be wary of Ocean-View rooms. Many were over party pool. So they could be pretty loud.”
  • Lovely patio with whirlpool tub!
  • Lovely spacious room
  • Seating area in suite
  • Beautiful comfortable suite
 of 5 bubbles SteadE09, 16 Jan 2017 | Read review
“Don't go unless you are prepared to pay for Privilege”
 of 5 bubbles Nippy65, 14 Jan 2017 | Read review
“rooms near the pool were noisy during the day because of the activities”
 of 5 bubbles 956SueB, 10 Jan 2017 | Read review
“block 25 is very quiet near buffet & restaurants, lobby”
 of 5 bubbles whitesand2travels, 9 Jan 2017 | Read review
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