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Ocean Maya Royale

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Traveller (9225)
Pool & Beach (2185)
Storyboard
Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(556 reviews)
“el charro”(343 reviews)
“pool bar”(583 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
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Reviews (7,429)
Filter reviews
5,921 results
Traveller rating
3,112
1,846
593
238
132
Traveller type
Time of year
LanguageEnglish
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3,112
1,846
593
238
132
Show reviews that mention
All reviewsblue moonel charropool barla dolcejapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsquiet poolfoam partybeach areathomson repbeautiful lagoonprivilege packagecoco bongoour favourite
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1 - 5 of 5,921 reviews
Reviewed yesterday

We have just returned from 6 fabulous nights at the Ocean Maya Royal! Do not believe the negative reviews... this hotel is wonderful. The rooms are clean, well appointed and roomy. Each room has a nice size closet with a safe. The bathrooms are roomy...More

4  Thank Jeannine C
Hotel's Favourite
Reviewed 7 June 2018 via mobile

We spent two weeks in OMR during May, what a fantastic resort, we felt at home from the moment we arrived, every staff member we came across was friendly, polite and helpful they seemed to have permanent smiles on their faces and couldn’t do enough...More

7  Thank KMCxxx
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 7 June 2018

Dear KMCxxx We would like to thank you for choosing our resort for your last vacations and for sharing your comments on this site. It is very pleasant to know that you had an enjoyable experience at Ocean Maya Royale and that your expectations were...More

Reviewed 2 days ago

This was my first time leaving the United States, so I was a little skeptical of going. As soon as we arrived we were greeted by the nicest staff. I definitely recommend going to see Israel at the Dive In booth to ride some jet...More

2  Thank Jordan M
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded yesterday

Dear Jordan M We want to thank you for having chosen Ocean Maya Royale as the host for your first trip to our beautiful country. With reward we read that you had a fantastic experience at our resort while enjoying the great service provided by...More

Reviewed 2 days ago

My husband and I stayed at this resort for a week, and would absolutely go back! I was pleasantly surprised how good the good was - the Blue Moon and Japanese restaurants were especially good, but even the buffet was really tasty, and varied from...More

1  Thank Shannon N
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded yesterday

Dear Shannon N It was truly an honor to host you at Ocean Maya Royale during your recent vacations. We are glad to know that you had an excellent experience at our resort while enjoying our facilities and being pampered by all our features. Thank...More

Reviewed 4 days ago

We enjoyed a week at Ocean Maya Royale.The location was lovely, the staff was great, and the meals were good. We particularly enjoyed The Blue Moon. We loved the beach front umbrellas with beverage service. The quiet pool was delightful. The rooms were clean and...More

1  Thank Jordanna_Christensen
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 2 days ago

Dear MamieEileen We are pleased to know that you chose Ocean Maya Royale as the destination of your last vacation. We are happy to know that we were able to achieve your expectations about our facilities and services. Rest assured that we will share your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
USD 171 - USD 513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Bay View Hotel in Playa del Carmen
#12 Ocean View Hotel in Playa del Carmen
#27 Business Hotel in Playa del Carmen
#33 Great View Hotel in Playa del Carmen
#39 Quiet Hotel in Playa del Carmen
#46 Mid-range Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 171 - USD 513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Bay View Hotel in Playa del Carmen
#12 Ocean View Hotel in Playa del Carmen
#27 Business Hotel in Playa del Carmen
#33 Great View Hotel in Playa del Carmen
#39 Quiet Hotel in Playa del Carmen
#46 Mid-range Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (9225)
Pool & Beach (2185)
Room & Suite (1144)
Dining (1010)
Family and Play Areas (56)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Ed O
16 August 2018|
Answer
Response from crascott | Reviewed this property |
Two cans of Sol in your fridge each day. Some local drinkable brand (lager and dark) on draught (or tap).
0
Votes
hannahfern123
12 August 2018|
Answer
Response from T1146QQmichelem | Reviewed this property |
We stayed the first week in August 2018. It was 80-90 degrees party cloudy with passing rain showers.
0
Votes
Room Tips
"1205 is 2nd floor ocean front! FABULOUS"
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"Ask for an ocean view room. It is absolutely stunning."
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"We enjoyed a garden view room."
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"all rooms require a lot of walking"
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