We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Savings alert: 13% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 337*
          USD 269*
          Great Deal
          USD 337*
          USD 269*
          Traveller (7756)
          Pool & Beach (1944)
          Room & Suite (994)
          Blue Diamond Luxury Boutique Hotel
          1,352 reviews
          #49 of 214 hotels in Playa del Carmen
           
          Secrets Capri Riviera Cancun
          9,186 reviews
          #38 of 214 hotels in Playa del Carmen
           
          Royal Hideaway Playacar
          3,973 reviews
          #32 of 214 hotels in Playa del Carmen
           
          Platinum Yucatan Princess All Suites & Spa Resort
          5,050 reviews
          #58 of 214 hotels in Playa del Carmen
           
          Overview
          • Excellent51%
          • Very good31%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “blue moon” (517 reviews)
          “el charro” (312 reviews)
          “pool bar” (548 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Ocean Maya Royale
          Special Offer: Get your 5% discount!
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Blue Diamond Luxury Boutique Hotel
          1,352 reviews
          #49 of 214 hotels in Playa del Carmen
           
          Secrets Capri Riviera Cancun
          9,186 reviews
          #38 of 214 hotels in Playa del Carmen
           
          Royal Hideaway Playacar
          3,973 reviews
          #32 of 214 hotels in Playa del Carmen
           
          Platinum Yucatan Princess All Suites & Spa Resort
          5,050 reviews
          #58 of 214 hotels in Playa del Carmen
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from USD 269.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "753df181ab0c4eeeb9e50e2955665899", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":258447,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[103867536],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":269,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"753df181ab0c4eeeb9e50e2955665899","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":337,"lowestMetaPrice":269,"additionalPartner":false,"highestMetaPriceDisplay":337,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":337,"lowestMetaPrice":269,"highestMetaPriceDisplay":337,"hotelName":"Ocean Maya Royale","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc1M2RmMTgxYWIwYzRlZWViOWU1MGUyOTU1NjY1ODk5IiwiQUlLIjoiN2ZmNTU5ODY3NDgxNDQ1ZjljYmViNDJjMjE5MjViZTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 269", "hasDates": true, "hacComplete": true, "contentIdMappings": {"103867536":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (6,331)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 6,331 reviews

          Reviewed yesterday via mobile

          Thank you Aranza and Rodrigo for such a great time in the poool!!! We loved all of the staffs acivities here! Stephan is a good volleyball player too. Service and food is just awesome here, we hope we come back to Mexico soon! 😍❤️

          Thank Shae N
          Hotel's Favourite
          Reviewed 26 February 2017 via mobile

          We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time....More

          42  Thank Waka B
          Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale

          Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this...More

          Reviewed yesterday via mobile

          Loved our stay here!! Thank you so much for a great service!!! Aranza and Rodrigo at the pool were just amazing!!! Thank you for your fun activities 😛☺️ we hope to come back soon. We came this time for a wedding and everything was perfect!!!!

          1  Thank Stef S
          Reviewed yesterday

          Stayed here for 2 weeks from the 28th April,check in very quick was taken to our room in about 15 minutes,3708 the room was lovely, lovely view of the surrounding trees and the sea ,the room was very clean and spacious ,the hotel has lots...More

          Thank hollotoffun
          Reviewed yesterday via mobile

          This vacation has been amazing! We came as a group of 9 people and we were accommodated at every turn. We loved thr service of the staff also! Aranza is one of our favorites! She is incredible! We had a blast with all the activities...More

          Thank MadisonAlicia
          Blue Diamond Luxury Boutique Hotel
          1,352 reviews
          #49 of 214 hotels in Playa del Carmen
           
          Secrets Capri Riviera Cancun
          9,186 reviews
          #38 of 214 hotels in Playa del Carmen
           
          Royal Hideaway Playacar
          3,973 reviews
          #32 of 214 hotels in Playa del Carmen
           
          Platinum Yucatan Princess All Suites & Spa Resort
          5,050 reviews
          #58 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Restaurant
          • Room Service
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Breakfast included
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Tennis Court
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • USD 171 - USD 636 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #24 Top resorts Hotel in Playa del Carmen
          • #33 Family Hotel in Playa del Carmen
          • #33 Luxury Hotel in Playa del Carmen
          • #34 Spa Hotel in Playa del Carmen
          • #36 On the Beach Hotel in Playa del Carmen
          • #51 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 320
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotwire, Hotels.com, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Ocean Maya Royale Hotel Playa Del Carmen ,
          • Ocean Maya Hotel ,
          • Ocean Maya Playa Del Carmen ,
          • Hacienda Maya ,
          • Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (7756)
          Pool & Beach (1944)
          Room & Suite (994)
          Dining (864)
          Hotel & Grounds (4335)
          Bathroom (74)
          Family and Play Areas (31)
          Business Centre & Event Rooms (9)
          Nearby
          Blue Diamond Luxury Boutique Hotel
          1,352 reviews
          .66 km away
           
          The Grand Mayan Riviera Maya
          3,603 reviews
          1.08 km away
           
          Secrets Capri Riviera Cancun
          9,186 reviews
          .28 km away
           
          Hacienda Tres Rios
          5,136 reviews
          .92 km away
           
          Nearby Restaurants
          hacienda amarte maroma
          26 reviews
          1.40 km away
          Punta Bonita
          158 reviews
          1.13 km away
          Casa del Lago
          201 reviews
          1.28 km away
          Cocina Milagro Restaurant
          26 reviews
          1.45 km away
          Nearby Attractions
          Delphinus Riviera Maya
          747 reviews
          4.45 km away
          El Caracol
          27 reviews
          2.47 km away
          Arrendadora Turistica Noa
          7 reviews
          6.02 km away
          KayTours
          348 reviews
          3.40 km away
          Questions & AnswersAsk a question
          misteque100
          Is the mini bar in rooms free or do we have to pay for anything we use?
          22 May 2017|
          Answer
          Response from shelby0321 | Reviewed this property |
          Free. All inclusive
          1
          Vote
          misteque100
          Is the sea safe here for snorkelling? And do you get a safe deposit box in the rooms? Iv not been to Mexico before, is it generally safe at this resort? What rooms are best to stay in? Many thanks in advance
          22 May 2017|
          Answer Show all 2 answers
          Response from shelby0321 | Reviewed this property |
          Yes sea is safe for snorkeling. Yes safety deposit box in room. At least in the Privilege Club rooms.
          2
          Votes
          Trina K
          I would like to know about the toilet and not being able to flush toilet paper... where do we put the toilet paper? Me and some friends are suppose to come in July but this concerns me... how sanitary can this be?
          20 May 2017|
          Answer
          Response from bwss42 | Reviewed this property |
          There's a bin next to the toilet in the bathroom which the maid empties every day.
          0
          Votes
          Room Tips
          "3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by..."
          Read review
          "We didn't feel pressured by the privilege offer"
          Read review
          "We always ask for ground floor in a quiet part, and both times have got what we asked for."
          Read review
          "The Privilege (H10) rooms are slightly larger"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing