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Ocean Maya Royale

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Ocean Maya Royale
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5,998 Reviews from our TripAdvisor Community

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Showing 4,916: English reviews
Columbus, Ohio
Reviewed yesterday NEWvia mobile

While I have ventured out of the U.S. a mere eight times, Ocean Maya Royale is a location I shall avoid visiting ever again. From the "Privilege" upgrade to service and food, I am quite baffled considering the amazing reviews. While I could provide many anecdotes, I will keep this review brief. Food was pretty terrible, service deemed itself overbooked,...

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Thank ndevito
Cleveland, Ohio
Reviewed yesterday NEW

This was my 10th visit to the Cancun/Riviera Maya area of Mexico. This was also my sixth stay at OMR and the third time within the past nine months...I guess you can say OMR has become our home away from home. I have written a review regarding each of my stays, so if you're like me and read every TripAdvisor...

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5Thank mousemott
Milwaukee, Wisconsin
Reviewed 2 days ago NEW

stayed for 6 days with my mom, aunt, sister and cousin and we had a wonderful time. The resort was very clean and spacious. bonus its all adults! As other reviews have mentioned the beach isn't the best but the view was amazing from our ocean view rooms, and the pools made up for it. We brought our bubba mugs...

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2Thank beckz817
Reviewed 2 days ago NEWvia mobile

Picked the ocean maya as I liked the idea it was a smaller resort, the staff was very nice and made up for some of the snooty H10 Premium staff, was asked to do a 90 minute presentation about h10 premium that ended after three hours of an American trying to force product on me. They may also have better...

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1Thank Kelsey K
Canterbury, United Kingdom
Reviewed 2 days ago NEWvia mobile

Excellent hotel and staff, food was excellent something different every day rooms were good although if you left your clothes out overnight they were a bit damp in the morning but this is due to the climate, only downside was the evening entertainment it wasn't very good although the staff did try hard We loved our stay here and would...

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Thank Nicky S
Reviewed 3 days ago NEWvia mobile

What a great time! The beach was a little disappointing but Francisco at the pool made everything better! He was on his game. Never waited for a drink long by the pool and he was the only waiter! To many Green Bay Packers fans also ( just kidding) GO PATS!

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Thank Kara H
Reviewed 4 days ago NEWvia mobile

Great Place overall! Restruants were great! Get a Mayan Coffee while your there. Wait staff is incredible and bartenders put on a great show. Not a big night life, which I like! Downfall is that the pools close at 8:00pm, it's silly.

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Thank ncantu
Cardiff, United Kingdom
Reviewed 4 days ago NEW

This hotel complex is amazing; we stayed here, as a couple. It’s an adult only, on a perfect silky sand beach, in what I can only describe as reclaimed jungle, mango filed and very close to nature, We spent two weeks here in a ground floor room with terrace, everything you could wish for (we only had one problem hot...

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3Thank Nathaniel-Richards
Fort Lauderdale, Florida
Reviewed 5 days ago NEW

Very nice resort. Security was very good and made us feel very safe in the resort. All Staff members were nice and very helpful. Foods were great as well. A lot of activities are going on from mooring till night. Rooms are nice size and clean. Loved adults only resort. There was no kids screaming and running :)

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1Thank LoveTravel12345
Reviewed 5 days ago NEWvia mobile

Our family spent January 3rd though 10th here. 2 of us were walking with a cane. Noa came and pucked us up everytime we needed to go anywhere on the grounds. He is such a great guy! Also make time to get to know Alfredo in the main restaurant. He is a great person and wirks so your stay will...

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2Thank Tracy K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $260 - $2,240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,459 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms. Privilege rooms are the furthest from the beach and pools.”
 of 5 bubbles mousemott, 20 Jan 2017 | Read review
“all rooms are great, ground floor you get to experience the wild life on your terrace”
 of 5 bubbles Nathaniel-Richards, 17 Jan 2017 | Read review
“Ask for an upgrade! Might get one for free. Also, be wary of Ocean-View rooms. Many were over party pool. So they could be pretty loud.”
  • Beautiful comfortable suite
  • Seating area in suite
  • Lovely spacious room
  • Lovely patio with whirlpool tub!
 of 5 bubbles SteadE09, 16 Jan 2017 | Read review
“Don't go unless you are prepared to pay for Privilege”
 of 5 bubbles Nippy65, 14 Jan 2017 | Read review
“rooms near the pool were noisy during the day because of the activities”
 of 5 bubbles 956SueB, 10 Jan 2017 | Read review
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