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Blue Diamond Luxury Boutique Hotel

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Blue Diamond Luxury Boutique Hotel
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1,242 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
Monroe, North Carolina
Reviewed yesterday NEWvia mobile

AMAZING PROPERTY, amazing customer service, great food!!!! I have traveled extensively and this, by far, it the best resort I have visited including several in Cancun and Playa Del Carman. We were looking for a romantic get away and we got that and more. I would highly recommend the property!!! (Bartender Armando and Bar Waiter Juan were amazing! You order...

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Helpful?
1Thank jthomas3204
Columbus, OH
Reviewed 2 days ago NEW

We stayed here January 2 - 6th, 2017 to celebrate our anniversary and my husband's 50th birthday. The resort more than met our expectations and was the nicest all inclusive we have ever stayed at hands down. Loved that it wasn't buffet and we could order off the menu. Our prior stays have been with kids, so it may not...

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5Thank Columbus_OHBuckeye1
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guests, First of all on behalf of the Blue Diamond staff, we would like to congratulate both of you on your wedding anniversary and special 50th birthday. It is always motivating for us to know that we were able to create such high marks from our guests when describing their vacation experience. At the same time we would like...

Cleveland, Ohio
Reviewed 2 days ago NEW

We spent a wonderful week at Blue Diamond Resort north of Playa del Carmen on the Yucatan Peninsula, Mexico. All inclusive, adults only, seems best for couples- ages seemed to range from 30s to 60s. Quiet, private, secluded-beautiful property, originally a Mandarin Oriental. Property is long and narrow extending from beautiful beach over 1 km to lobby, with lagoon, cenote...

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3Thank SabaF
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, On behalf of all the staff of Blue Diamond we wish to thank you for selecting us as your high class getaway this summer.I have read and re-read your detailed review of your visit to our resort, thank you for investing so much of your time in sharing your impressions and opinions about our "Quiet, private, secluded-beautiful property...

Toronto
Reviewed 3 days ago NEW

I took some time before writing this review to see how I feel about our trip few months later. At first I really regretted booking the resort before I read all the reviews. My impression was that all the great reviews came from people who stayed at expensive beach front butler villas that we couldn’t even book. We booked a...

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4Thank TravelinFrog
Tenafly, New Jersey
Reviewed 6 days ago NEWvia mobile

I land in Mexico for my New Years getaway where my travel agent told me I would have the hotel picking me up. I didn't see them so I called. Only the the hotel said my reservation was nonexistent. 🙈. I ended up paying out of pocket with a private shuttle and my agent sorted the rest in between. She...

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5Thank Christina T
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Mrs. Cristina, I would like to offer my sincerest apologies for all the inconveniences you experienced during your stay at the Blue Diamond resort. We sincerely appreciate the time and effort you put into writing and forwarding us your comments with regards to your recent holiday you spend with us. Reading a guests comments is our best sense of direction...

Sask, Canada
Reviewed 6 days ago NEWvia mobile

Spent a week in a 2 bedroom suite with friends and it was great as usual. Our Butlers Raul, Ceaser and Jorge made our stay fantastic. The room was excellent and the staff was awesome as well. Luis, Pricsillo and Dageoberto (sorry) were spot on at the Aquamarina. Roman and Luis were awesome at the Ambar. Thanks again Blue Diamond.

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Thank DNB10
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, First of all may we thank you for having chosen our resort to spend your holidays. On behalf of the entire Blue Diamond staff we appreciate very much your kind words with regards to our staff and services. We are looking forward to the opportunity to welcome you back. Please, do not hesitate to contact us for any...

United States
Reviewed 1 week ago NEW

Been there for the Thanksgiving Week in 2016. The room is incredible, spacious with a huge bathroom with double shower and a gigantic bathtub outside. The staff is outstanding, making the experience very good. Unfortunately, I have to say that one very bad situation happened while I was there; I found a rat (mouse, mice, whatever you prefer) inside my...

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2Thank 977karent
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, It is indeed with great regret that we have learned that your staying with us was not as memorable as you would have expected. With reference to the situation of the mouse in the room, please accept our apologies for the inconveniences this has caused to you and also for the impropriate way it has been addressed. It...

Reviewed 1 week ago

I've got not one bad thing to say about this resort. The service is wonderful and staff are so friendly. The food is excellent and the drinks are great. I will definitely come back again! The Temazcal was such a great experience and was included in the rate. The spa and beach are so tranquil.

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2Thank Kevin A
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Mr. Kevin, Thank you for choosing Blue Diamond as your destination of choice. It is always a pleasure receiving feedback from our valued guests. We sincerely appreciate you're taking the time to share your wonderful experience on Trip Advisor, mentioning all the aspects of our resort that you truly appreciated. We´re looking forward to welcoming you back at the Blue...

Reston, Virginia
Reviewed 1 week ago

Our 2nd trip was as good as the first. If you are looking for an all-inclusive resort that resembles a cruise ship on the beach this isn't your place. This resort is best suited for couples looking to getaway and have luxurious accomodations with impeccable service and want to be spoiled. A small number of suites means personal service and...

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Helpful?
6Thank mike v v
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Mr. Mike, We are very happy to read that you enjoyed this time too your stay at our Hotel Blue Diamond and that our Staff delighted your stay with an impeccable service going the extra mile to achieve complete satisfaction. We truly hope to welcome you back in the near future at your Mexican luxury getaway, the Blue Diamond Luxury...

Austin
Reviewed 1 week ago via mobile

Start to finish was fabulous. Rooms were beautiful and spacious (stayed in a junior cenote suite). I'm going to renovate my master bath to accommodate a shower like in our room. So our trip just got more expensive 😉. Grounds were immaculate. Food was great! Staff is extremely attentive. Truly nice, hard working people. One of the few places I...

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4Thank AustinTexasscott
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, On behalf of the entire Blue Bay Diamond staff, we wish you all the best for the New Year 2017. We appreciate your comments as they are truly invaluable to us, and we are thrilled to learn that your overall experience was very enjoyable, highlighted by the staff and the attentive service we offered, achieving your complete satisfaction....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $546 - $1,691 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, BookIt.com and Jetsetter so you can book your Blue Diamond Luxury Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Blue Diamond Luxury Boutique Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#16 Business Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
103 questions
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over a year ago

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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our Cenote room!”
 of 5 bubbles Columbus_OHBuckeye1, 14 Jan 2017 | Read review
“best are beachfront casitas, next palafitos overlooking lagoon. all others at least 5 min. walk from beach. next suite overlooking cenote.”
 of 5 bubbles SabaF, 14 Jan 2017 | Read review
“Try to get closer to the beach”
 of 5 bubbles TravelinFrog, 13 Jan 2017 | Read review
“We stayed in Palafito room nearby Aquamarine restaurant and were pleased. Maybe beach side, especially presidential suite would be better.”
 of 5 bubbles Andrus_555, 3 Jan 2017 | Read review
“Closer to the beach is better, it's a long walk. But they have golf carts that pick you up anytime so that works too!”
 of 5 bubbles brendadF398LM, 16 Dec 2016 | Read review
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