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25/12/2017 26/12/2017
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    The Palm at Playa

    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
    011 52 33 5350 8702
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    25/12/2017 26/12/2017
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    Traveller (822)
    Room & Suite (348)
    Storyboard
    Overview
    • Excellent77%
    • Very good18%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (97 reviews)
    “loft room” (24 reviews)
    “roof top bar” (18 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Laundry Service
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Palm at Playa
    Special Offer: Package Deal
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    Rooms
    25 Dec.26 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,634)
    There are newer reviews for The Palm at Playa
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    11 - 15 of 824 reviews

    Reviewed 3 weeks ago via mobile

    I stayed at the Palm with my boyfriend for 3 nights and I honestly would not have changed a single thing. The rooms were extremely spacious and comfortable, the breakfast was excellent (especially the pineapple!) and the staff were all so helpful and friendly. Then...More

    Thank laurenpU2364PR
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 weeks ago

    Dear laurenpU2364PR Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 4 weeks ago via mobile

    We arrived to such a warm welcome at the hotel and the staff have been nothing other than incredibly friendly and helpful during our whole stay. Sandra downstairs is there to help with all our little problems, Saul at the restaurant is the best and...More

    Thank Simon K
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 3 weeks ago

    Dear Simon K Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    A TripAdvisor Member
    3
    Reviewed 4 weeks ago via mobile

    From the first step inside the open foyer, we were greated and treated with friendly respect and an obvious desire to please. The loft room is spacious, with a great balcony. The restaurant serves a very good breakfast with service that lacked nothing. Hector, Saul,...More

    Thank A TripAdvisor Member
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 3 weeks ago

    Dear Mrs Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 4 weeks ago

    This place is great, the rooms a re very roomy, the staff very helpful, includes a delicious breakfast in the morning, is in the best location ever, great clubs, bars and restaurants very close by, if not across the street. And the rooftop, just amazing,...More

    Thank Maggy M
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 3 weeks ago

    Dear Maggy M Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    Reviewed 4 weeks ago

    I liked the hotel very much and the rooftop pool. There you can order cocktails which will be brought to you by the employees. The hotel restaurant was nice and delivered good breakfast. The rooms were very pretty and were cleaned well. The parking garage...More

    Thank Tobias R
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 3 weeks ago

    Dear Tobias R Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 130 - USD 369 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Luxury Hotel in Playa del Carmen
    • #67 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, getaroom.com, Priceline, HotelsforEveryone, TripOnline SA, Cancelon and Evoline ltd so you can book your The Palm at Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Palm At Playa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (822)
    Room & Suite (348)
    Pool & Beach (250)
    Dining (165)
    Hotel & Grounds (617)
    Bathroom (27)
    Family and Play Areas (16)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
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    .25 km away
     
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    .10 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    live2wine
    4 November 2017|
    Answer
    Response from LHarrop | Reviewed this property |
    We have just co,e back from a 10 night stay and are a couple who are late 40's. Definitely caters for all ages and you would fit in fine. Great staff, rooms at the front of the hotel can be noisy due to the close proximity... More
    -1
    Votes
    live2wine
    4 November 2017|
    Answer
    Response from Martine D | Reviewed this property |
    Yes you would fit in ,as long as you don't mind being with a lot of young and good looking people .
    1
    Vote
    pepperpot53
    8 September 2017|
    AnswerShow all 2 answers
    Response from liangmari | Reviewed this property |
    Yes there is this place is beautiful. I'm going back next year.
    0
    Votes
    Room Tips
    "Go for the Noisy Room Suite Special ----"
    Read review
    "quieter room? ask for an interior room. The street rooms are louder BUT cheaper and if you stay up late its..."
    Read review
    "the loft was nice"
    Read review
    "Take the one bedroom suit. It is amazing"
    Read review
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