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Viceroy Riviera Maya

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Traveller (1302)
Room & Suite (482)
Pool & Beach (299)
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Overview
  • Excellent80%
  • Very good12%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“outdoor shower”(202 reviews)
“plunge pool”(173 reviews)
“ikal del mar”(78 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Reviews (1,283)
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Traveller rating
925
144
54
27
27
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LanguageEnglish
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925
144
54
27
27
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All reviewsoutdoor showerplunge poolikal del marcoral grillmayan indulgenceluxury villaour honeymoonsignature villaall inclusive packagetour of the groundsjungle paradisethatched roofday bedcevichesun deckromantic getawayspider monkeys
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421 - 425 of 1,177 reviews
Reviewed 20 September 2015 via mobile

Second time at this property. 5 stars all around. Love Mex & we love Playa del Carmen. The food, staff, smells, and beach are so great, such an easy flight for us who live in Miami & Ft Lauderdale area, 75 min and your in...More

1  Thank Alessandro S
Reviewed 10 September 2015

We've had the pleasure of staying at the Viceroy Riviera Maya on two separate occasions, both of which were highly enjoyable and colored by excellent service, beautiful private living quarters and exotic scenery. Here are some of our thoughts... WEATHER The first time we visited...More

6  Thank mister k
Reviewed 8 September 2015

We just returned from 5 nights at the Viceroy and it was wonderful! The rooms are spacious and very clean. They are also well appointed with great amenities. There were some tiny bugs around the room but since we were in the middle of the...More

2  Thank rrucker
Reviewed 3 September 2015

Short version: This is an amazing hotel. If you are interested in details of our stay, please read on. I hope this helps some other detail-oriented folks make informed decisions about booking a stay here. >>> Before Arrival <<< --- Why did I select this...More

7  Thank Sasquatch519
Reviewed 26 August 2015

We choice this hotel for its large bedroom front of the sea. The room was nice large and charming bathroom, but the private swiming pool was front of the walk way of common area. Hotel accepts to make quickly additional partition to keep our privacy....More

3  Thank PierreDUBAI
Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 27 August 2015

Dear PierreDubai: First of all I appreciate that you have taken the time to share your valuable comments. We’re so pleased that you enjoyed the visit from our resident spider monkey family! Our extraordinarily spacious and beautifully appointed villas are extremely popular with guests –...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 427 - USD 910 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 427 - USD 910 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (1302)
Room & Suite (482)
Pool & Beach (299)
Dining (178)
Amenities (43)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Vherrin23
20 June 2018|
AnswerShow all 2 answers
Response from VICEROYRM | Property representative |
Dear VHRNIN23, Thank you so much for your question. Yes, we have hair dryers available , as par for the amenities that you could find on all our villas. We hope to see you soon. Pedro Lara General Manager
0
Votes
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Mor E
14 May 2018|
AnswerShow all 3 answers
Response from VICEROYRM | Property representative |
Dear Mor E, We understand your concern about the seaweed. A beautiful beach is extremely important to our guests, and we are taking special steps to ensure that our beach is clean, and We are happy to report that our... More
0
Votes
Google Translation
Martha M
10 April 2018|
Answer
Response from courtmo76 | Reviewed this property |
We just returned from Viceroy today. The seaweed is definitely significant however, it did not bother us at all. We spent a lot of time in our palapa on the beach and went to the pool when wanting to cool off. We did get in... More
0
Votes
Room Tips
"Get one directly on the beach or in the jungle, but steer away from being right by the pool otherwise you..."
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"Some rooms offer an ocean view, but I preferred the room without the view, because it offers an added level..."
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"away from the main entrance; noisy hotel next door."
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"All rooms are great, but if you must have a beach view there are only a few villas that have that."
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