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28/01/2018 29/01/2018
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    011 52 984 877 3000
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    28/01/2018 29/01/2018
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     39 people are viewing this hotel
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    USD 816*
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    Traveller (1236)
    Room & Suite (441)
    Pool & Beach (293)
    • Excellent79%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “outdoor shower” (194 reviews)
    “plunge pool” (166 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
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    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
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    28 Jan.29 Jan.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,188)
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    411 - 415 of 1,089 reviews

    Reviewed 19 March 2015

    Not your everyday Riviera Mayan mega-resort. If you are a believer in you get what you pay for, this is your spot. Not the cheapest place on the coast, but well worth every cent you pay. Every detail is attended to (and some you didn't...More

    2  Thank Brad B
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 21 May 2015

    Dear Brad B, We appreciate your kind comments and are always happy to know what our guests are experiencing during their visit at our property. We thank you for acknowledging our attention to detail; our staff is always willing to please our guest in any...More

    Reviewed 14 March 2015

    We spent 4 nights at viceroy, playa del Carmen last week. Second trip to this hotel in 12 months. Still very nice rooms, very nice property. Outstanding beach and pool service. Room was very nice and clean. Restaurant service upstairs was not good. Extremely slow....More

    2  Thank CART339
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 21 May 2015

    Dear CARTt339, Thank you for posting a review of your stay at Viceroy Riviera Maya. Any feedback from our guests is highly appreciated as it assists us in monitoring customer satisfaction as well as finding new ways in which we may improve our services. We...More

    Reviewed 12 March 2015

    My wife and I just returned from our 5th visit and can report that the Viceroy Riviera Maya continues to be our favorite spot. The property itself is gorgeous. A lush rain forest dotted with individual villas – each secluded in the deep brush. The...More

    Thank crothstein
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 29 May 2015

    Dear crothstein, I would like to take this opportunity to thank you for choosing Viceroy Riviera Maya for the 5th time and taking time to review us on Trip Advisor. We are truly delighted that you continue to enjoy our jungle refuge, facilities and service....More

    Reviewed 11 March 2015

    My mother and I stayed in a Jungle villa where we saw monkeys and other native creatures having persuaded her to venture away from the traditional Caribbean into the new territory of Mexico. To say she was pleased with the change is an understatement. The...More

    Thank 09026465
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 29 May 2015

    Dear 09026465, I would like to take this opportunity to thank you for choosing Viceroy Riviera Maya. Thank you very much for your feedback. I am happy to hear that you enjoyed the stay with us We always strive to delight our guests. We concentrate...More

    Reviewed 11 March 2015

    We experienced such a special vacation at this beautiful hotel. We are in the midst of a year long 40th wedding anniversary celebration and decided to try the Viceroy Riviera Maya after having stayed at their Zihuatanejo property, formerly known as Villa del Sol (see...More

    1  Thank jwb2
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 29 May 2015

    Dear jwb2, Thank you very much for taking the time in provides us your valuable feedback about your stay at the Viceroy Riviera Maya. I am happy to know that you enjoyed our dining options and the service, especially the breakfast. I have shared your...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Price range
    • USD 509 - USD 1,383 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Playa del Carmen
    • #9 Spa Hotel in Playa del Carmen
    • #12 Luxury Hotel in Playa del Carmen
    • #12 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Priceline, Hotwire, HotelsforEveryone and HotelQuickly so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1236)
    Room & Suite (441)
    Pool & Beach (293)
    Dining (171)
    Hotel & Grounds (652)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    5 January 2018|
    AnswerShow all 3 answers
    Response from VICEROYRM | Property representative |
    Thank you for contacting and shareing us your question. On regards of the bugs, Ones of the amenities that you could find in all our villas is a repellent kit to use inside and outside to the villas and if you think that is... More
    Google Translation
    Room Tips
    "Jungle villas for complete privacy/Ocean rooms not so much"
    Read review
    "Rooms further away from the beach offer the most privacy."
    Read review
    "All standalone, private villas set in a forest. None are more than a 5 minute walk to the beach, main pool..."
    Read review
    "Villas either beachfront or closer to the pool are best"
    Read review
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