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01/10/2017 02/10/2017
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 576*
    USD 490*
    SAVE USD 86
    USD 576*
    USD 576*
    Traveller (1183)
    Room & Suite (439)
    Pool & Beach (285)
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    Overview
    • Excellent79%
    • Very good13%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (184 reviews)
    “plunge pool” (162 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,147)
    There are newer reviews for Viceroy Riviera Maya
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    11 - 15 of 1,054 reviews

    Reviewed 2 weeks ago

    My husband and I work a ton of hours and needed to get away and recharge. Viceroy was recommended by a friend and we are very glad we took the advice. Otherwise we most likely would have ended up at one of the huge resorts...More

    Thank RachelMBN
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 2 weeks ago

    Dear RachelMBN Thank you for contributing with a review of your recent stay at the Viceroy Riviera Maya. We value all feedback from our guests as it assists us in improving our services and understanding where we stand in the eyes of our dear guests....More

    Reviewed 2 weeks ago via mobile

    We LOVE to come back to our favorite place to rest and enjoy ourself. I been coming here for 10 years, the changes in the hotel is always for better. And we come back every year. I been staying in the 14 villa, and now...More

    Thank DEBNYC
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 2 weeks ago

    Dear DEBNYC Thank you for choosing Viceroy Riviera Maya for the 11th time around and for taking time to review us on Trip Advisor. We are truly delighted that you continue to enjoy our jungle refuge, facilities and service. I have shared the note with...More

    Reviewed 2 weeks ago

    Even though we had a day and a half of torrential rains, we still had a great time. The bar service was top notch and the guests hiding out from the storm were fun and friendly. Everyone you encounter at the Viceroy is super pleasant,...More

    Thank nicolekshealey
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 2 weeks ago

    Dear nicolekshealey Thank you for posting a review of your stay at Viceroy Riviera Maya. We are very pleased to read that you enjoyed your stay with us, my entire team appreciates your comments towards our service. It was a pleasure to host you at...More

    Reviewed 3 weeks ago via mobile

    The best hotel we have stayed at for service, huge thanks to Rosy and Pepe for such warm and attentive service. We had two villas, 20 and 22, which are away from the beach, and therefore more secluded and private. The rooms were immaculate, having...More

    Thank Coxyjs
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 2 weeks ago

    Dear Coxyjs Thank you for taking the time to write such a wonderful and detailed review. It gives us an immense sense of satisfaction to learn your feelings about our jungle retreat and that you undoubtedly enjoyed your time and service provided by my dedicated...More

    Reviewed 3 weeks ago

    We, a family of 5 with 3 kids (18y, 17y, 14y), traveled in August 3 weeks by car from Mexico City to Yucatan, ending in Hotel Viceroy Riviera Maya north of Playa del Carmen for a week of beach holidays. If you want a big...More

    Thank Spallartino
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 weeks ago

    Dear Spallartino We were very thrilled to read that you enjoyed your stay at our jungle refuge. Thank you for the compliments made on the service, facility and for valuing its tranquility and location. I have taken the liberty to pass on these compliments to...More

    Paradisus Playa del Carmen La Perla
    8,880 reviews
    #21 of 211 hotels in Playa del Carmen
     
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    6,514 reviews
    #59 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,560 reviews
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    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 425 - USD 994 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Playa del Carmen
    • #8 Top resorts Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, HotelsforEveryone, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1183)
    Room & Suite (439)
    Pool & Beach (285)
    Dining (170)
    Hotel & Grounds (610)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Grand Velas Riviera Maya
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    1.48 km away
     
    Petit Lafitte
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    .16 km away
     
    Paradisus Playa del Carmen La Perla
    8,880 reviews
    3.06 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,514 reviews
    .09 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kelly J
    28 August 2017|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Kelly J, Thank you for contacting us! How are you today? Regarding your questions, the Ironman event will be held in Cozumel, Cozumel is an island right infront of Playa del Carmen. If you choose to stay with us it... More
    0
    Votes
    Google Translation
    InspiredPDX
    15 August 2017|
    AnswerShow all 3 answers
    Response from VICEROYRM | Property representative |
    Hello again! Very easy! you can let our front desk know you will be going to town and tha you will like us to call a taxi for you. The drive to town, restaurants and 5th avenue are in the same area therefore it will be no... More
    0
    Votes
    Google Translation
    Room Tips
    "Get a room close to the restaurant and pool"
    Read review
    "few rooms in the beach, but even without the sea view they are all nice"
    Read review
    "Don't get the rooms near the pool, they lack some privacy."
    Read review
    "Optimal room choice are villas 61-65 which are away from the (sometimes) noisy neighbour hotel and nicely..."
    Read review
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