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Hacienda Paradise Boutique Hotel by Xperience Hotels

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1,199 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Paradise Boutique Hotel by Xperience Hotels
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Showing 605: English reviews
Victoria, Canada
Reviewed 13 April 2009

My room on the courtyard was quieter than ones on the busy street side until construction on the addition started in the morning & went til about 5:30 PM. Pictures of poolside bar on website made it look like a convenient place for socializing, but it was only open on the one night a week when a special "Mexican Dinner"...

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1Thank MargaretAnnG
Montana
Reviewed 10 April 2009

We stayed at the Hacienda for two nights in late March. We had a wonderful stay. The hotel has all the amenities one could need. We had a nice mini fridge, hair dryer, all the little shampoos and they were organic products. The pictures online are a little deceiving and we had a hard time keeping the water warm for...

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Thank JenMontana
new york
Reviewed 8 April 2009

Small boutique hotel where noise is banned, guests go unnoticed and service is efficient and discrete. Breakfast is American standard. The hotel is located one block from 5th avenue,( only for pedestrians), where main restaurants, bars and shops can be found. The beach can be reached with a short 5 minute walk. In the hotel lobby a dedicated desk can...

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1Thank romanusNewYork
Charlotte, NC
Reviewed 8 April 2009

Me and my fiance stayed for three nights in late March and were expecting something much better after reading the reviews. Let me first start with the positives: -clean & comfortable bedding -updated bathrooms -complimentary breakfast -VERY close to the main strip (5th Ave) -use of two computers with internet access Negatives: -the pool area is extremely small & not...

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1Thank chloe212
Montreal,Canada
Reviewed 7 April 2009

Last year I had the privilege to stay at Playa del Karma and meet the hotest team of hoteliers in Playa . This year they took over this wonderful hotel and gave it the magic touch .These guys really know what you need in a hotel experience: Good size room ,fantastic king size bed, nice bathroom,great breakfast,great location , unobstructive...

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Thank CescoMontreal_Canada
Chicago
Reviewed 3 April 2009

This was our fourth trip to Playa in the last year.  After staying at the same place every time, we thought we would change things up and stay here at Hacienda Paradise.  Well, we are sorry that we did.  Once we checked in and got to our room the first thing I spot on the corner of the floor was...

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1Thank travelinduoChicago
PlayadelKarma, General Manager at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dears. We admit that such a surprise upon check in is not the best thing to start a holiday with. At the same time though and for the sake of completeness of the story, without necessarily going into criticism I would like to take advantage of this tool to give our readers the other side of the story being the...

Madison, Wi
Reviewed 1 April 2009

Staff at Hacienda was great! Very helpful, make sure you take advantage of mamaitas beach club if all you want to do is relax. 5th avenida is relaxing, safe and beautiful. Shops and anything you would want to eat they have. Hacienda was in a perfect location. We woke up at 4 am one morning to go check out the...

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Thank Earlth241002
Toronto, Canada
Reviewed 31 March 2009

We spent the first half of our trip in Tulum, then went to Chichen Itza, and finished up in Playa del Carmen. Unfortunately, we were horrified by the town, but Hacienda Paradise is a beautiful, spotless, comfortable oasis with a friendly and helpful staff. It also has free buffet breakfast, which is a huge bonus. It is only a block...

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Thank DSANYC
Seattle, Washington
Reviewed 25 March 2009

I was just looking through the reviews and we also just got back from Playa Del Carmen where we stayed at the Hacienda Paradise from March 6-March 14. In our reservations we also requested a room with a balcony and quiet poolside. When we arrived, we were given a room in the far back of the hotel with a small...

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Thank hSQU4RED
PlayadelKarma, General Manager at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dears, Allow me first of all to thank you for the time you've taken in highlighting some aspects of your stay that were not up to your expectations. As a matter of completeness of information, we have the opportunity, through the instrument of the management response, to clarify some aspects that deserve to be mentioned. If on one hand we...

Camden, Maine USA
Reviewed 20 March 2009

The online reservation process was quick, easy, friendly and efficient. Check in was the same with cheerful, Spanish/English speaking gentlemen offering fresh juice and cold towels, so welcome after traveling. Room was nicely appointed as described with organic toiletries; also fresh, plush, white, comfortable bedding with modern Euro designed furnishings. Balcony/patio, Cont. breakfast included in price/restaurant, wireless access, quiet rooms,...

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1Thank to-live-in-Europe

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Near Hacienda Paradise Boutique Hotel by Xperience Hotels

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $106 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#21 Business Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and other travellers.
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Questions? Get answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's nice to have a room on the first floor.”
 of 5 bubbles jordidelcroix123, 4 Aug 2016 | Read review
“I would not stay here again, better choices just across the street”
 of 5 bubbles 846Rascal26, 28 Jul 2016 | Read review
“best location, very quiet to get good sleep, etc.”
 of 5 bubbles B1148KMantonioc, 20 Jul 2016 | Read review
“L2 room had twin bed, private balcony, overlooked pool. No lift. Ground floor rooms are situated around the pool, have one bed.”
 of 5 bubbles serene23539, 17 Jul 2016 | Read review
“there is no need to choose a perfect room I think we stayed in the worst but very very happy”
 of 5 bubbles egalhorses, 8 Jul 2016 | Read review
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