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Paradisus Playa Del Carmen La Esmeralda

7,991 reviews
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Traveller (5252)
Room & Suite (1393)
Pool & Beach (1101)
Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“family concierge”(1,237 reviews)
“mole”(650 reviews)
“kids zone”(265 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Playa Del Carmen La Esmeralda
Offers & Announcements: Up to 15% MeliáRewards
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Reviews (7,991)Write a Review
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Traveller rating
3,425
1,089
399
124
94
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3,425
1,089
399
124
94
Show reviews that mention
All reviewsfamily conciergemolekids zonekids clubsunrise grillfc poolhydro grillnaos buffetbana fusionheated poolthe pirate ship poolbedroom master suiteballoon animalsdinner reservationsadult sidefamily vacationkids pool
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21 - 25 of 5,131 reviews
Reviewed 1 week ago

Arrived on December 22 for a week at this beautiful all-inclusive resort with children, ages 6 and 3 years. Had a bit of reorganizing the first two days as our suite was located next to the laundry room (be warned) and so we heard door...More

1  Thank Anita K
Reviewed 1 week ago via mobile

Paradisus is a very clean, well maintained resort, with lots of friendly staff. The rooms are very spacious, with a living area, kitchenette, refrigerator, coffee pot, sink, and plenty of amenities. The pools are spectacular, and there are several venues: adult, family, quiet and secluded....More

Thank pnatalie2
Reviewed 1 week ago via mobile

We just returned from a week here and I have never written a review. This was the best vacation ever. Eva Ciau at the restaurant Hadar provided excellent service every day. Marcos Mendez at Coco Beach was the best. He took care of our every...More

Thank CF G
Reviewed 1 week ago

Just returned from our second trip to the Paradisus resort and it was just as good the second time. I definitely recommend the Family Concierge service. The extra money is worth it for the private pool and access to Olio. The food is excellent for...More

1  Thank raterman76
Reviewed 1 week ago

We were 2 couples traveling together. We booked a La Roulette last minute so we were not sure what side of the Paradisus we would get. Following booking I emailed hotel directly and we upgraded for minimal cost to a swim up room on La...More

1  Thank ybrettell
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Beachfront
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Laundry Service
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 321 - USD 1,208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Playa del Carmen
#7 Family Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 321 - USD 1,208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Playa del Carmen
#7 Family Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5252)
Room & Suite (1393)
Pool & Beach (1101)
Dining (608)
Family and Play Areas (139)
Amenities (113)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
chicagooutbound
24 February 2018|
Answer
Response from Vovka77 |
I am at the resort. They are not free, they are 60 dollars. They are also taken till Sunday, according to the staff but the staff here lies all the time. The resort tries to gouge you...
1
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Room Tips
"If your budget can accommodate it, the ground-floor rooms that directly enter pools are super."
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"Swim up rooms on ground floor are close to pools and restaurants. 2011 was a perfect location."
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"pool side is face the better side of hotel but could be louder , now your in holiday and don't go to bed..."
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"The concierge level is worth the price, we will definitely book this level next trip."
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