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Paradisus Playa Del Carmen La Esmeralda

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Traveller (5368)
Room & Suite (1396)
Pool & Beach (1107)
Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“family concierge”(1,266 reviews)
“mole”(672 reviews)
“kids zone”(268 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Paradisus Playa Del Carmen La Esmeralda
Special Offer: Up To 40% Off
Hotel deals
Offers from Paradisus Playa Del Carmen La Esmeralda
Special Offer: Up To 40% Off
Hotel deals
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Reviews (8,180)
There are newer reviews for Paradisus Playa Del Carmen La Esmeralda
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5,269 results
Traveller rating
3,503
1,126
405
133
102
Traveller type
Time of year
LanguageEnglish
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3,503
1,126
405
133
102
Show reviews that mention
All reviewsfamily conciergemolekids zonekids clubsunrise grillfc poolnaos buffetolio restaurantheated poolbana fusionthe pirate ship poolbedroom master suiteballoon animalsdinner reservationsfamily vacationkids poolbubble bath
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11 - 15 of 5,269 reviews
Reviewed 4 days ago

We were blown away by their service. We were two families and took the all inclusive package. Although the beach was filled with sea weeds, the resort folks tried their best to clean it up. We had a good time in the hotel, the breakfast...More

Thank Ampcus I
Reviewed 4 days ago

Good value and family friendly. I was attending a wedding with my 2 adult-kids and their families. My son knew to purchase the Concierge upgrade that provides family-friendly services (a suite, a separate pool, 1 restaurant and other family amenities). However, my wife and I...More

Review collected in partnership with Meliá Hotels International
Thank stevenlS4552OU
Reviewed 5 days ago

My Husband, my 22 month old (LO), and I enjoyed five nights at La Esmeralda last week. We had a great time! I will attempt to detail out as much as possible below. Three things to note – 1. This is the first all-inclusive we’ve...More

7  Thank Julie M
Reviewed 6 days ago via mobile

The resort is very nice but it has two sides,an adult side and a family side. The adult pool is very small for a resort and if you wanted a chair you literally had to get up at 5:30 am to reserve a chair. They...More

3  Thank 1winnie1
Reviewed 1 week ago via mobile

Such a shame, because the hotel itself is gorgeous. The facilities, service, food are great, but there is NO BEACH!!! Like seriously, just piles of seaweed instead of beach. And you can’t even sit on the sand, because there is a gorgeous view of smelling...More

7  Thank Katia M
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Laundry Service
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 266 - USD 1,005 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Playa del Carmen
#7 Family Hotel in Playa del Carmen
#19 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 266 - USD 1,005 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Playa del Carmen
#7 Family Hotel in Playa del Carmen
#19 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5368)
Room & Suite (1396)
Pool & Beach (1107)
Dining (609)
Family and Play Areas (139)
Amenities (113)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Dpn1982
13 April 2018|
Answer
Response from Jennifer F | Reviewed this property |
We have stayed in the "regular" rooms and the family concierge and I would highly recommend the family concierge. The rooms were identical, but they have a special private beach area with restrooms! The restaurant and family... More
0
Votes
Room Tips
"swim up suite well worth the money..."
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"Pool view or the walk up to the pool room"
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"Loved the ceiling-mounted rain-shower."
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"Family Concierge Suite Ocean View"
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