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Paradisus Playa Del Carmen La Esmeralda

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Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Esmeralda
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6,311 Reviews from our TripAdvisor Community

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Showing 4,060: English reviews
New York City, New York
Reviewed yesterday NEW

3 month ago I booked 2 rooms at Paradisus Cancun for a family vacation. The resort and accommodations were so beautiful, the restaurant so delictable and service so attentive that I became a Melia Club member. I loved it so much that I Made it a point to return with my friends 3 month later. This time I booked 2...

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1Thank Eduardo C
Louisville, Kentucky
Reviewed yesterday NEWvia mobile

We were so impressed with everything about Paradisus! The place is not only beautiful, they offer so many things for everyone, adults and children. From the moment we arrived to the time we left, the service was above and beyond! The staff is very friendly. No matter their role, they went out of their way to get you what you...

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1Thank scagpurse
Reviewed 2 days ago NEWvia mobile

The people here are hard working and they care about you and your family the food is good and the only problem is that there are a lot of baby's if your not in the adults only zone but overall it is a good place to stay

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Thank Nicholasvaimakis
Reviewed 2 days ago NEWvia mobile

Mixology with Victor, Brandon and Leonora was amazing!!!! They were so friendly and ultimately focused on our fun and satisfaction. Lots of delicious tastes and choices. A great activity at a beautiful resort!!

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Thank Gina W
Reviewed 3 days ago NEWvia mobile

Went for a destination wedding. Service, drinks, and food were incredible. The staff was also very attentive - we were even upgraded to a family concierge suite. This was the best all inclusive resort I've ever stayed at. However, the bride had troubles with getting the room that came with the wedding package. The beach is a bit rocky, but...

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1Thank Chloe N
New York, NY
Reviewed 3 days ago NEWvia mobile

This hotel is unbelievable!!! We went for six days for a family vacation and were so bummed we didn't stay a couple days longer. We have a 6,4,2 year old and they all loved every aspect of the resort. The girls in the kids zone were so great with our girls, especially Lluvia and Yessenia. My son loved it there...

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3Thank newlyweds919
Calgary, Canada
Reviewed 4 days ago NEW

The hotel is beautiful -big and splashy - kind of a mini tropical Vegas.It is a good location a short drive or long walk to downtown.The family side is actually quieter than the adult side ( except the royal areas in La Perla which are the nicest.) If you are bringing kids this would be a fantastic place. If you...

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2Thank MJC82
San Antonio
Reviewed 4 days ago NEWvia mobile

We just returned a week ago from Paradisus La Esmeralda. This was our first time at the resort. We usually travel to Beaches in Jamaica but decided to try something different. We were there for 4-nights. We upgraded to the family concierge (a must). Room- We had a one-bedroom master suite and it was huge, modern and clean! We had...

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3Thank sctravel06
Woodland Park, Colorado
Reviewed 4 days ago NEW

We have a timeshare with RCI and visited this resort this year. We usually visit the Cancun Paradisus. The rooms are nicer at this resort. We had a hot tub and a view of the pool. The all inclusive fees are almost double at this resort. We are still trying to figure out why. We did get lobster tails one...

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2Thank bregabe
Houston, Texas
Reviewed 4 days ago NEW

This was an all around beautiful, high end place, the only problem was they served horrible food everyday all day, they offered hot dogs and hamburgers that tasted pre made/ processed instead of offering a simple taco, I don't know about anyone else but I base my vacations on the culture weather it be Mexican, carribean, Italian etc. my 1...

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Thank mylamyth

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more   less 

Additional Information about Paradisus Playa Del Carmen La Esmeralda

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $382 - $1,186 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa Del Carmen La Esmeralda 4.5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
Hotel Style:
#12 Family Hotel in Playa del Carmen
#17 Business Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa Del Carmen La Esmeralda staff and other travellers.
933 questions
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Questions? Get answers from Paradisus Playa Del Carmen La Esmeralda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not stay facing the pools on the adult side unless you are a party person.”
 of 5 bubbles MJC82, 16 Feb 2017 | Read review
“If you book with a time share and you want the adult only side, make sure they book you in La Perla instead of La Esmeralda!”
 of 5 bubbles bregabe, 16 Feb 2017 | Read review
“The room was amazing but the bed was uncomfortable ”
 of 5 bubbles bonitav823, 15 Feb 2017 | Read review
“Ask for top/high floor in FC building, non-connecting room, facing mangroves”
 of 5 bubbles JAYYZ, 15 Feb 2017 | Read review
“If adults only going make sure you reserve room in the adults only section. Beds could be better...and larger.”
 of 5 bubbles RICHARDB17A, 15 Feb 2017 | Read review
5 of 5