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Aventura Mexicana

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1,540 Reviews from our TripAdvisor Community

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There are newer reviews for Aventura Mexicana
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Showing 1,210: English reviews
Medicine Hat, Alberta, Canada
Reviewed 8 April 2013

We had the best time here! From the street, you can barely tell that it's even there- then you head inside to Shangri-La. Our room was sooo clean- adobe style with vaulted ceiling, fan, air conditioning, fabulous shower,- even a water cooler! Restaurant for the most part was delicious, lots to choose from, fresh, and the manager is super nice...

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Helpful?
Thank Kathy I
Lancashire, United Kingdom
Reviewed 7 April 2013

From the initial arrival through until departure, unfortunately everything about this hotel is disappointing. We transferred here (having spent 5 nights in another hotel in Mexico which was excellent), and arrived at 12.30pm hoping to get an early check-in. No - we were told, it's a strict 3pm check-in. Okay, no worries. I have to accept that's hotel policy, and...

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4Thank JamesandNichola
rsmearing, General Manager at Aventura Mexicana, responded to this review

Dear James and Nichola, First let me sincerely apologize that our hotel was not the right fit for you. We know how hard vacations are to come by these days so we take our guests satisfaction very seriously. I wish we would have heard from you during your stay so we could have had the opportunity to make your stay...

Lima - Peru
Reviewed 5 April 2013

I stayed on October 2012, the hotel is only half a block off of 5th Avenue, but I would prefer to choose a hotel near to the beach. The rooms were clean, but the furniture was old. The bathroom is small and has a few of amenities. The breakfast was OK, I didn't try the food at the Mayan Bistro....

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Thank Patty_T_S
rsmearing, General Manager at Aventura Mexicana, responded to this review

Dear Patti TS, Thanks for your comments. We know people have many choices of hotels in Playa Del Carmen and often do a lot of research to choose the right one. That's why we let people know we are 2 blocks from the beach, not on the beach. Other than our staff, guests feel our location is one of our...

Hong Kong
Reviewed 3 April 2013

We booked Aventura Mexicana based on the great TA reviews. I thought that since we paid up for a deluxe garden-view room, it would be in the adult section and would be quiet. Unfortunately the first two nights we got a room that faced 24th St in the family section. We could hear people and music from the street and...

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Thank lilyCWorld
Toronto, Canada
Reviewed 2 April 2013

I read reviews, booked myself and a buddy into this place for 3 nights in December 2012. He had never travelled outside of the US/CAN, and I was nervous that his expectations for a smaller hotel would be too high. Both of us were exceptionally happy we made this choice. Was a good introduction for him to Mexican travel. The...

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Thank Centralblues
Ottawa, Canada
Reviewed 1 April 2013

My wife and I (both early 30s) stayed here for one week in February 2013 and we absolutely loved it. We didn't want an all-inclusive on the beach - having a nice little hotel and being able to take all of our meals at little taco joints is much more our style. The staff were incredible, the rooms were clean...

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Thank ajrmacle
Lynbrook, New York, United States
Reviewed 22 March 2013

the grounds of this hotel are stunning. the food outstanding and the staff all great!! juliano (our waiter) just made our trip. what a great person. we stayed in the honeymoon sweet and loved it. what a really beautiful place!!! also such a great location for 5th avenue to the beaches. all within minutes away. great all inclusive!!!

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2Thank nancym211_12
London
Reviewed 20 March 2013

Siutated just off 5th Avenue, the hotel is central whilst still being quiet at night. We had a great 2 bedroomed room with a huge bathroom, perfect for 3 girls sharing as the bathroom was big enough for us all to do our make-up at the same time! The room was also spotlessly clean and we loved some of the...

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Thank NalaBala
Lodi, California
Reviewed 19 March 2013

We only stayed two nights in Playa del Carmen on our trip to Mexico last week but we were not disappointed and had wished we could have stayed at Aventura Mexicana a bit longer. First off, our room was an ample size, simple decorations, closely situated to the pool and restaurant and truly, very, very clean. The room had great...

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Thank Laurie V
Chicago, Illinois
Reviewed 16 March 2013

We stayed here for 5 days. Very good location. GREAT SERVICE. And a couple of blocks away from the beach. The hotel grounds are very clean with beautiful landscaping. The breakfast included was simple yet very satisfying. The pools at this hotel are very small. But to be honest, it didnt matter to us because most of our time was...

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1Thank Lisa S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. THE VIP is only available through our website. Come have a wonderful vacation with us! ... more   less 

Additional Information about Aventura Mexicana

Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $133 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#7 Family Hotel in Playa del Carmen
#17 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Aventura Mexicana staff and other travellers.
49 questions
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Questions? Get answers from Aventura Mexicana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for double beds unless you are comfortable with doorless bathrooms.”
 of 5 bubbles ChicagoLory, 27 Nov 2016 | Read review
“Rooms on the garden side are quieter”
 of 5 bubbles Stephane_Sophie_2016, 23 Nov 2016 | Read review
“Poolside room was quiet with a lovely view”
 of 5 bubbles EileenRG, 20 Nov 2016 | Read review
“I stayed in three different rooms at different times and they were all very nice.”
 of 5 bubbles tellitlikeitis21, 10 Nov 2016 | Read review
“there is adult and family side....I staye don the adult side.”
 of 5 bubbles reidfork, 10 Nov 2016 | Read review
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