We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/01/2018 12/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Playacar

    Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
    011 61 1800 669 201
    Hotel website
    Lowest prices for your stay
    11/01/2018 12/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (6091)
    Pool & Beach (1640)
    Room & Suite (746)
    • Excellent52%
    • Very good34%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “pool bar” (208 reviews)
    “musty smell” (105 reviews)
    “asian restaurant” (109 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Family Rooms
    Poolside Bar
    Wheelchair Access
    Dry Cleaning
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Playacar
    Special Offer: Your first gift: 500 pts
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    11 Jan.12 Jan.
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "087176e7f5924bdfb783929a1d1ba833", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219165,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":1,"year":2018},"checkout":{"day":12,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"087176e7f5924bdfb783929a1d1ba833","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Playacar","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA4NzE3NmU3ZjU5MjRiZGZiNzgzOTI5YTFkMWJhODMzIiwiQUlLIjoiNDlmZTQyNzc0NTk4NDQyNGEyMDNlMjFlYmZmMDk1YzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/01/2018", "checkOut": "12/01/2018", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (5,152)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 2,667 reviews

    Reviewed yesterday via mobile

    What a great choice went last 2 weeks in November with son and daughter in law the flight over was 10 and half hours so after a long flight didn’t want to be messed about and hour on the buss and we arrived check in...More

    1  Thank Ellen2510
    Hotel's Favourite
    Reviewed 3 weeks ago

    CHECK IN--EZ but we could not check in til 3pm and you have to pay 50 cents a day for clean up fee. LOBBY--Beautiful and Spacious. 3 minute walk from lobby to the beach. ROOM--Surprise BIRTHDAY decorations so cute:-) mini bar stocked and cold, A/C...More

    4  Thank paradise51
    Reviewed 3 days ago

    visited 22 nov-6 dec from the UK, booked withTUI and had no problems whatsoever. I had visited 2 years ago just after the major refurb and we liked it so much that when we decided to come back it was the only hotel i was...More

    1  Thank lorrabell
    Reviewed 6 days ago

    Firstly do not believe any negative reviews about this hotel.Everything from checking in to checking out was perfect,the rooms were clean and comfortable the shower not the greatest but worked ok.The food was brilliant some people say a bit repetitive but they are catering for...More

    4  Thank jamesmmckenzie1
    Reviewed 1 week ago

    My wife and I had a terrific 2 week vacation at the Riu Playacar. The resort is not too big, modern and well designed, with manicured grounds, majestic palm trees along the pathway from the lobby to the beach. When we left on 3 Dec.,...More

    1  Thank clement477
    Royal Hideaway Playacar
    4,478 reviews
    #31 of 214 hotels in Playa del Carmen
    0.1 km
    Sandos Playacar Beach Resort
    13,263 reviews
    #59 of 214 hotels in Playa del Carmen
    0.8 km
    Hotel Riu Palace Mexico
    5,712 reviews
    #32 of 214 hotels in Playa del Carmen
    0.4 km
    Viva Wyndham Maya
    6,800 reviews
    #86 of 214 hotels in Playa del Carmen
    0.1 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • USD 218 - USD 527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Top resorts Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • #50 Family Hotel in Playa del Carmen
    • #57 Romantic Hotel in Playa del Carmen
    • Room types
    • Family Rooms
    • Number of rooms
    • 396
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotwire, Prestigia, getaroom.com, Hotels.com, RIU Hotels and Resorts and TripOnline SA so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Playacar Hotel Playa Del Carmen ,
    • Riu Playacar Playa Del Carmen ,
    • Riu Playacar Reviews ,
    • Playacar Hotels ,
    • Riu Playacar Mexico ,
    • Rui Playacar ,
    • Hotel Riu Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6091)
    Pool & Beach (1640)
    Room & Suite (746)
    Dining (690)
    Hotel & Grounds (3153)
    Family and Play Areas (155)
    Bathroom (83)
    Business Centre & Event Rooms (21)
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Royal Hideaway Playacar
    4,478 reviews
    .13 km away
    Hotel Riu Palace Mexico
    5,712 reviews
    .35 km away
    Sandos Playacar Beach Resort
    13,263 reviews
    .83 km away
    Viva Wyndham Maya
    6,800 reviews
    .12 km away
    Nearby Restaurants
    Carmen Beer Co
    94 reviews
    1.34 km away
    Perche No Restaurante Pizzeria
    127 reviews
    1.31 km away
    99 reviews
    1.32 km away
    Dona Aurelia sabores Mexicanos
    112 reviews
    1.30 km away
    Nearby Attractions
    Mexico Waterjets
    233 reviews
    1.38 km away
    Plaza Playacar
    459 reviews
    .37 km away
    Element Tours
    41 reviews
    1.55 km away
    Piste Cyclable sur Paseo Xaman-Ha
    72 reviews
    1.42 km away
    Ask a question
    Questions & Answers
    Nicola G
    12 December 2017|
    AnswerShow all 2 answers
    Response from paradise51 | Reviewed this property |
    NO all rooms have a large walk in shower
    5 December 2017|
    Response from ctraveler4397 |
    Dos Equis
    Room Tips
    "sunny rooms on left side, top rooms quieter but no lift"
    Read review
    "Room with ocean view."
    Read review
    "Block 7 close to the beach and next to lunch buffet restaurant which turns into Steak and Mexican restaurant..."
    Read review
    "We prefer block 8 with side sea view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing