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03/09/2017 04/09/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of USD 252/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 185*
    USD 185*
    USD 185*
    Traveller (13852)
    Pool & Beach (2734)
    Room & Suite (1302)
    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,242 reviews)
    “aqua park” (436 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Deals (43)
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    • Standard Room
      USD 185
      View Deal
    • Standard Room (Free breakfast, Free WiFi)
      USD 185
      View Deal
    • Standard Garden View
      USD 185
      View Deal
    All 43 deals for this property
    • Standard Room
      USD 185
      View Deal
    • Standard Garden View
      USD 185
      View Deal
    • Standard Room
      USD 185
      View Deal
    • Standard Room (Free breakfast, Free WiFi)
      USD 185
      View Deal
    • Standard Room
      USD 185
      View Deal
    • Standard Room
      USD 185
      View Deal
    • Standard Room
      USD 185
      View Deal
    • Deluxe Room, Jetted Tub
      USD 207
      View Deal
    • Signature Eco Superior
      USD 207
      View Deal
    • Deluxe Room, Jetted Tub
      USD 207
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 43
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    Write a Review
    Reviews (12,655)
    Traveller rating
    Traveller type
    Time of year
    Language
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    There are newer reviews for Sandos Caracol Eco Resort
    See the most recent reviews

    4,971 - 4,975 of 7,347 reviews

    Reviewed 26 April 2012

    Rooms: Clean and comfortable. Beds are hard. You can request a pillow topper. If you like to be where the action is. Stay close to the beach. If you prefer a more laid back vacation, stay at the opposite end of the resort. Food: Is...More

    1  Thank Kelley K
    Response from Sandos_Caracol, General Manager at Sandos Caracol Eco ResortResponded 28 April 2012

    Dear guest, I’d like to thank you for sharing your views and comments in this internet side with respect to your recent visit to the Sandos Caracol Eco Resort & Spa. I appreciate your comments related to our food although I am very sorry to...More

    Reviewed 26 April 2012

    My daughter and I were there from 4/8 to 4/13. This was my first all-inclusive experience and it was amazing! We had a great time! The food and drinks were very good! The staff were all very pleasant and helpful! The Michael Jackson show was...More

    3  Thank Karen H
    Response from Sandos_Caracol, General Manager at Sandos Caracol Eco ResortResponded 28 April 2012

    Dear guest, On behalf of my staff and myself, I would like to deeply and sincerely thank you for sharing your views and impressions with readers of the tripadvisor pages in which you highlight and make mention of the wonderful vacation experience you had while...More

    Reviewed 26 April 2012

    I went to Sandos Caracol with my family. We had a very fun time. Our room was right near the pool which I enjoyed very much, everyone at the resort is very nice. One of the workers I met named Jose Carlos Garcia, was very...More

    Thank Julia M
    Response from Sandos_Caracol, General Manager at Sandos Caracol Eco ResortResponded 28 April 2012

    Dear guest, I am very glad to read your review and know that you had a great time at the Sandos Caracol Eco Resort and Spa with your family. I am particularly glad to know that we exceeded your expectations and you left with the...More

    Reviewed 26 April 2012

    Although there were a few changes (adult only areas) on the beach and at the pools, we had a wonderful time on this, our 3rd trip to Sandos. The staff were pleasant and polite, service was good, and changes made since our last visit were...More

    3  Thank MarlysSeattleWA
    Response from Sandos_Caracol, General Manager at Sandos Caracol Eco ResortResponded 26 April 2012

    Dear guest, Thanks a lot for your nice review relate to our hotel after your recent visit to the Sandos Caracol Eco Resort & Spa.. I would like to thank you also particularly because of your preference for our hotels as this was your third...More

    Reviewed 26 April 2012

    This was my first time visiting mexico and I had such an amazing experience! I went with my family of 6. My brother and I had so much fun playing sports and salsa dancing with the entertainment team there! Every part of the experience was...More

    Thank Victoria J
    Response from Sandos_Caracol, General Manager at Sandos Caracol Eco ResortResponded 26 April 2012

    Dear guest, On behalf of each member of the Sandos Caracol Eco Resort & Spa, I would like to thank you sincerely for posting your nice review related to our hotel. I am so glad to know that in your very first trip to Mexico...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • USD 150 - USD 395 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #52 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Orbitz, Travelocity, Agoda, Hotwire, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
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    Traveller (13852)
    Pool & Beach (2734)
    Room & Suite (1302)
    Dining (1058)
    Hotel & Grounds (8516)
    Family and Play Areas (603)
    Bathroom (154)
    Business Centre & Event Rooms (64)
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    Questions & Answers
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    Room Tips
    "Ask for top floor - much lighter and less likely to flood in a tropical storm"
    Read review
    "For children book a room near the pool. I stayed in 3501."
    Read review
    "Make sure you are not near building work"
    Read review
    "This resort has live nature"
    Read review
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