We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 25% below average rate

    The price you found is 25% lower than this hotel's average rate of USD 273/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 206*
    USD 206*
    USD 206*
    Traveller (13857)
    Pool & Beach (2735)
    Room & Suite (1302)
    Petit Lafitte
    1,547 reviews
    #7 of 211 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,587 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #100 of 211 hotels in Playa del Carmen
     
    Paradisus Playa del Carmen La Perla
    8,728 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,242 reviews)
    “aqua park” (436 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Petit Lafitte
    1,547 reviews
    #7 of 211 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,587 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #100 of 211 hotels in Playa del Carmen
     
    Paradisus Playa del Carmen La Perla
    8,728 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 206.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "fb2d49d2ce0b485b88a819dd3278763f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219156,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32475467],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":206,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fb2d49d2ce0b485b88a819dd3278763f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":206,"lowestMetaPrice":206,"additionalPartner":false,"highestMetaPriceDisplay":206,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":206,"lowestMetaPrice":206,"highestMetaPriceDisplay":206,"hotelName":"Sandos Caracol Eco Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZiMmQ0OWQyY2UwYjQ4NWI4OGE4MTlkZDMyNzg3NjNmIiwiQUlLIjoiZTQ3NDkzMzZjNzQzNDEyMDllZGZiOGE5MmNiMTY2YjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "USD 206", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32475467":"BookingCom","65696078":"Hotwire","68917693":"CancelonIB","53914001":"TravelocityEWS","78885497":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (12,663)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Sandos Caracol Eco Resort
    See the most recent reviews

    4,421 - 4,425 of 7,353 reviews

    Reviewed 11 March 2013

    My husband and I were very glad we had paid the upgrade to be in the Adult only sectiion. Wish their site had told us there was only water dispensers not water bottles. Had we been aware their eco consciousness went to no bottles we...More

    Thank ckbrick
    Reviewed 11 March 2013

    We did a last minute booking, we wanted a trip for just the 2 of us. We totally enjoyed this time and resort, even though it is a family geared resort we still had lots of time to connect and have peace and quiet. We...More

    Thank Dodie D
    Reviewed 10 March 2013

    We were lied and pressure by CESAR ALBAREZ to buy a time share at sandos caracol ,he promised that he is gonna help us to rent the weeks at sandos ,that we could double our money ,and travel for free ,we try to cancel the...More

    10  Thank Viktor597
    Reviewed 9 March 2013

    Lydia Cervantes Ramirez waited on us in the snack bar and she was truly amazing!!! So pleasant and fun to talk with !! She made our stay !!! She is truly an asset to your resort!!! Marinella was also tops and made sure all of...More

    1  Thank Pattips
    Reviewed 9 March 2013

    If you have any worries about going to this hotel [DON'T]it his just fabulous. Stayed there with friends from the 15-29th of january,on arrival we were greeted with a a nice cold drink witch was very welcome after a long journey.Check in was quick and...More

    4  Thank john m
    Petit Lafitte
    1,547 reviews
    #7 of 211 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,587 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #100 of 211 hotels in Playa del Carmen
     
    Paradisus Playa del Carmen La Perla
    8,728 reviews
    #22 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • USD 154 - USD 398 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #52 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, BookIt.com, Orbitz, Travelocity, Agoda, Hotwire, Cancelon, HotelsforEveryone, Evoline ltd, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveller (13857)
    Pool & Beach (2735)
    Room & Suite (1302)
    Dining (1058)
    Hotel & Grounds (8520)
    Family and Play Areas (603)
    Bathroom (154)
    Business Centre & Event Rooms (64)
    Nearby
    The Royal Haciendas All Suites Resort & Spa
    3,587 reviews
    .69 km away
     
    Petit Lafitte
    1,547 reviews
    .85 km away
     
    Le Reve Hotel & Spa
    834 reviews
    .51 km away
     
    Paradisus Playa del Carmen La Perla
    8,728 reviews
    2.41 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    449 reviews
    2.38 km away
    Saffron
    268 reviews
    2.53 km away
    Coco's Cabanas
    167 reviews
    .73 km away
    Piaf Restaurant
    99 reviews
    2.21 km away
    Nearby Attractions
    Arrendadora Turistica Noa
    8 reviews
    1.46 km away
    Co.Cos Culinary School & Catering
    231 reviews
    1.60 km away
    Scuba Libre
    513 reviews
    .41 km away
    Kitemex
    90 reviews
    .89 km away
    Ask a question
    Questions & Answers
    Tracy F
    24 August 2017|
    Answer
    Response from TheRyan23 | Reviewed this property |
    yes there is.
    1
    Vote
    Room Tips
    "Ask for a newly renovated room."
    Read review
    "no lifts so ground floor is wheelchair/prams. 5623 is where the monkies are!"
    Read review
    "Ask for top floor - much lighter and less likely to flood in a tropical storm"
    Read review
    "For children book a room near the pool. I stayed in 3501."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing